No follow up After repeated phone calls and emails, no response and or limited response without addressing the issue, all the while, after the purchase.

Our race team uses the 3P hitch... its world class! Our race team uses the 3P hitch on our trailers. If you have only hauled an enclosed trailer with a standard hitch (even with weight distribution), you know what the term "white knuckles" means. No more of those with the 3P. This thing completely eliminates trailer sway passing or getting passed by tractor trailers and from big winds on open highways. You may not understand the patented engineering behind the 3P, but you will understand that your trailer doesn't sway anymore. One haul and you will never haul without this hitch. Its a great investment in your comfort and safety. Plus... in a lot or paddock with 100 other trailers, your trailer will be the one that will never be stolen because of the unique 3P receptacle. ProPride service is also a "10." Call them and you will speak to a real person that can answer your questions. World class company with a world class product!

Neal’s propride 3p Received new propride 3p 1000. Now installed everything great. No problems after watching install on you tube and book of instructions. Plan on hitting the road soon!

Tow chain extension review I I strongly believe that the tow chain extensions should have been included with the hitch. Your response to other comments like this one was that you wanted to give people an option. My response is what if someone purchases chain extensions that fail. You market on the safety of your hitch. Remember the old adage of the “weakest link”.

All materials I ordered were delivered… All materials I ordered were delivered as promised and my first ride towing my 1976 Airstream was amazing! No swaying and easy and simple to hook up and unhook! Exactly as described!