No follow up After repeated phone calls and emails, no response and or limited response without addressing the issue, all the while, after the purchase.

Newbee at Pulling a Trailer We traded in out Class B RV for a travel trailer despite my anxiousness about pulling a trailer. I didn't know which hitch to get, so I watched a Youtube video review of 11 trailer hitches and ProPride was rated the best. After watching your video and several installation videos, I became convinced it was the best choice. I had no idea there was so much to learn. Working with Brent through the selection/buying process was a pleasure. He is a true professional. I received the hitch and installed it myself (I'm 70 years old and somewhat handy}. It was not difficult, but a couple of modifications did have to be made. We are making our inaugural trip soon and have high expectations.

Penny was my rep and she made me feel… Penny was my rep and she made me feel very comfortable with my new business that I'm starting.

Super pleased with our purchase New to the travel trailer scene and wanted peace of mind in knowing we are towing our rig with the very best. Install went well and pulling our 33’ TT was a breeze. Look forward to heading out more often and enjoying the great outdoors.

I noticed the yoke assembly had cracked… I noticed the yoke assembly had cracked welds and contacted ProPride. A replacement yoke was shipped the same day and received within two days. Very prompt service!