Penny was my rep and she made me feel… Penny was my rep and she made me feel very comfortable with my new business that I'm starting.

Tow chain extension review I I strongly believe that the tow chain extensions should have been included with the hitch. Your response to other comments like this one was that you wanted to give people an option. My response is what if someone purchases chain extensions that fail. You market on the safety of your hitch. Remember the old adage of the “weakest link”.

Customer service was great Customer service was great. Brandon took my call and helped me get my product FedEx'd to a shop to install it on our way home. We got it installed and love it. I was about to give up on pulling a Travel Trailer without the ProPride 3P hitch. Will NEVER go without one.

No follow up After repeated phone calls and emails, no response and or limited response without addressing the issue, all the while, after the purchase.

ProPride 3P hitch & staff are amazing! ProPride 3P hitch & staff are amazing! I just bought a Nissan Armada and a 26BH. Sure, I don't NEED a ProPride for this, but I don't want to have any white knuckle driving with my family in the SUV and be grumpy when we get to where we are going. The 3P hitch just takes all of that away. It's effortless to tow with. The staff is great, fast to respond, and very friendly. Other than a date with Selena Gomez or some winning lotto numbers, I don't know what else I could ask for!