Customer service was great Customer service was great. Brandon took my call and helped me get my product FedEx'd to a shop to install it on our way home. We got it installed and love it. I was about to give up on pulling a Travel Trailer without the ProPride 3P hitch. Will NEVER go without one.

All materials I ordered were delivered… All materials I ordered were delivered as promised and my first ride towing my 1976 Airstream was amazing! No swaying and easy and simple to hook up and unhook! Exactly as described!

No follow up After repeated phone calls and emails, no response and or limited response without addressing the issue, all the while, after the purchase.

Newbee at Pulling a Trailer We traded in out Class B RV for a travel trailer despite my anxiousness about pulling a trailer. I didn't know which hitch to get, so I watched a Youtube video review of 11 trailer hitches and ProPride was rated the best. After watching your video and several installation videos, I became convinced it was the best choice. I had no idea there was so much to learn. Working with Brent through the selection/buying process was a pleasure. He is a true professional. I received the hitch and installed it myself (I'm 70 years old and somewhat handy}. It was not difficult, but a couple of modifications did have to be made. We are making our inaugural trip soon and have high expectations.

Penny was my rep and she made me feel… Penny was my rep and she made me feel very comfortable with my new business that I'm starting.