No follow up After repeated phone calls and emails, no response and or limited response without addressing the issue, all the while, after the purchase.

tremendous sales and support Brent was instrumental in getting a complete new P3/1400 to us. He processed the sale overnight and shipped the next day.

Tow chain extension review I I strongly believe that the tow chain extensions should have been included with the hitch. Your response to other comments like this one was that you wanted to give people an option. My response is what if someone purchases chain extensions that fail. You market on the safety of your hitch. Remember the old adage of the “weakest link”.

I noticed the yoke assembly had cracked… I noticed the yoke assembly had cracked welds and contacted ProPride. A replacement yoke was shipped the same day and received within two days. Very prompt service!

Customer service was great Customer service was great. Brandon took my call and helped me get my product FedEx'd to a shop to install it on our way home. We got it installed and love it. I was about to give up on pulling a Travel Trailer without the ProPride 3P hitch. Will NEVER go without one.