Quick delivery and ease of… Quick delivery and ease of installation. Videos of steps are very helpful

Well done Pro Pride In short, Holy Cow is this thing awesome! I received a product that was well packaged, obviously manufactured with high quality standards, and very thorough printed and video instructions. From the initial opening of the package to the first hitch-up, I was impressed. For the first tow, I purposely waited for a windy gusty day and that day was yesterday in Boise. First drive did not disappoint. Truck and trailer handled as a single unit going down the highway despite all the wind gusts. I still need to head to the scales to dial in the weight distribution, but so far this thing has alleviated my previous anxiety while towing. '08 F250 loaded to near-payload capacity & Ibex 20BHS.

Newbee at Pulling a Trailer We traded in out Class B RV for a travel trailer despite my anxiousness about pulling a trailer. I didn't know which hitch to get, so I watched a Youtube video review of 11 trailer hitches and ProPride was rated the best. After watching your video and several installation videos, I became convinced it was the best choice. I had no idea there was so much to learn. Working with Brent through the selection/buying process was a pleasure. He is a true professional. I received the hitch and installed it myself (I'm 70 years old and somewhat handy}. It was not difficult, but a couple of modifications did have to be made. We are making our inaugural trip soon and have high expectations.

I noticed the yoke assembly had cracked… I noticed the yoke assembly had cracked welds and contacted ProPride. A replacement yoke was shipped the same day and received within two days. Very prompt service!

Very Helpful I had not realized I was getting a 2 5/16 ball when ordering and they shipped me the 2" I needed with a return label. I was also able to speak with someone on the phone about the setup and was very helpful. Only short trip so far but as advertised.