No follow up After repeated phone calls and emails, no response and or limited response without addressing the issue, all the while, after the purchase.

Our race team uses the 3P hitch... its world class! Our race team uses the 3P hitch on our trailers. If you have only hauled an enclosed trailer with a standard hitch (even with weight distribution), you know what the term "white knuckles" means. No more of those with the 3P. This thing completely eliminates trailer sway passing or getting passed by tractor trailers and from big winds on open highways. You may not understand the patented engineering behind the 3P, but you will understand that your trailer doesn't sway anymore. One haul and you will never haul without this hitch. Its a great investment in your comfort and safety. Plus... in a lot or paddock with 100 other trailers, your trailer will be the one that will never be stolen because of the unique 3P receptacle. ProPride service is also a "10." Call them and you will speak to a real person that can answer your questions. World class company with a world class product!

Very Helpful I had not realized I was getting a 2 5/16 ball when ordering and they shipped me the 2" I needed with a return label. I was also able to speak with someone on the phone about the setup and was very helpful. Only short trip so far but as advertised.

Have what I need when I need it Have what I need when I need it. Fits every time and guaranteed to work. Much more cost effective than traveling from hardware store to the big box store hoping to find the correct part. Ships very fast.

Newbee at Pulling a Trailer We traded in out Class B RV for a travel trailer despite my anxiousness about pulling a trailer. I didn't know which hitch to get, so I watched a Youtube video review of 11 trailer hitches and ProPride was rated the best. After watching your video and several installation videos, I became convinced it was the best choice. I had no idea there was so much to learn. Working with Brent through the selection/buying process was a pleasure. He is a true professional. I received the hitch and installed it myself (I'm 70 years old and somewhat handy}. It was not difficult, but a couple of modifications did have to be made. We are making our inaugural trip soon and have high expectations.