Snakeeyes
CAATTENTION ATTENTION: DO NOT USE THIS COMPANY!!!!! Why,??????? They quote you a low price and send you the contract. Then you sent them a zelle or cash app, non refundable deposit. They will raise the price on you and come up with all kinds of different excuses. They explain that the quote is 3 to 4 times more than quoted. This seems to be the standard system used for most companies in shipping. BEWARE, DO NOT USE THIS COMPANY.
GRR Dispatcg
UA"Top-notch service "Top-notch service! The process was straightforward and hassle-free. Once you've experienced their efficiency, you won't look elsewhere. Special thanks to David Cooper for his exceptional service. Highly recommend Smart Car Ship!"
Evelyn Ramirez
GBWorst Experience Ever 12/17/23: It's been a horrible experience working with this company. I was given a price to get my car to me. I gave them a down payment. When it came time to pick up my car, they were having a hard time getting a driver. Then when they said they had someone, I was given a different price. Since I told them it wasn't the price on the contract, I would like a refund. After getting the run-around, they said they would. I never received a refund and they stopped all communication with me. This was 6 months ago.
Robert mcduffie
GBGreat customer service and communication-info from Robert Samuel Great customer service and communication and promptly got info and service from Robert Samuel
Loren
GBWilliam Todd LIES and I mean LIES LIES… William Todd LIES and I mean LIES LIES and more LIES. Generally he was correct yet He lied about the initial cost of transport and when the deal was done after the initial deposit the cost almost doubled. Finally after more than an hour of negotiating, we finally settled on a price of 225$ more than was in the contract I signed and put money down on. Lied to there in the first place. LIES first example. Another was the driver time to pickup totally off by days. He arranged a Tuesday early morning pickup it was the next day late afternoon for pickup. LIED TO AGAIN. when I spoke to his driver, I found out the actual truth of pickup, 48 hrs later than was planned, the pickup person who had the vehicle stored for me, had to take a day off because of the late date/time. Driver was correct on the date/time once I spoke to him and was courteous however William Todd kept lying right up to the time the driver got there to pick up car for shipment. William Todd their spokesman and representative, was never completely truthful with me. I suspect they as a company are well versed on how to get more money from you that the first quote. I suspect that anyone in their company will most likely do the same to anyone who gets a quote. William Todd was very well used to the lying and not being truthful. So, I suspect the same would be true to anyone who uses this transport company. The reason for one star, the car did arrive the next day with no apparent damages. The driver was very nice and was good at loading/unloading the car. That being said I still know how I was LIED to by William Todd. and his company most likely has done this so many times they are well versed at lying and then quoting less in the first quote and then changing the pricing. My experience I cannot recommend them to anyone wanting to ship a car.