No show on wedding day, no deposit refund They didn’t show up on my wedding day. Called the driver’s phone number provided and he clearly had no idea They’ve gone silent since asking for my deposit to be refunded. Seem like good people!

Fantastic service at a reasonable price. -

Wrong pickup location Do Not book Falcon Tour if You have an important event like your wedding. I booked Falcon Tour for my wedding day. 30 person Bus with Bathroom, pickup from my house. At 10 am when the bus was suppose to arrive, it did not show up. Called the driver and was told that the driver did not have the correct information. Not only the driver's paperwork said 10:30 am pick up, but also his pickup location was the first location we were suppose to reach. I had to take 2 cars on my wedding day to drive 50 miles to reach my first stop. The bus of course had no Bathroom, even though i was assured over the emails from the sales that it will have a bathroom. The bus barely fit 17 people and we could not accommodate more people that we planned to bring onto it. At the end of the night the driver demanded $600 tip as he said it was 20% of the bus price. Falcon did not even provide the bus but sold the contract to another company. I made a claim with Venmo to get my second payment refunded since the services that I booked were not provided as in the agreement, but the first half of the payment went through zelle so nothing could be done about that. Do Not Use Falcon if you want to have a stress free event. They are unprofessional and incompetent to run a bus company. Be Aware !

It was very horrible and still hasn’t… It was very horrible and still hasn’t been rectified.

10/10 day Great service with great vehicles to choose from, driver was very nice, and I booked it last week for my sons birth day, probably one of the best birthdays ever.