Worst experience ever Worst experience ever, book a load 1 month in advance. Contract signed and everything. Two days before, I don’t get a call for prearrangements or anything, so I get worried and call Proship Auto, they tell me that the driver that picked up the load from load board on the initial day we made these arrangements is no longer available and that he needs to find another driver. It’s all a scam, they’re doing this on purpose. I had no choice but to pay double the price last min to get my cars to its destination. I had a flight the next morning, these people left me with no choice. Never ever deal with these unprofessional scammers.

Bad experience First, they take a CCRD assuming you are paying for the entire cost. No mention on the contract that you need to pay the driver cash upon delivery. Then for the deposit they changed me sales tax for a tax exempt service. Communication was not as told. Driver was supposed to call 30 minutes before pick up. Not done he called when he got to the pu spot. Terrible company to work with.

Why would you quote a price you can't honor? MY EXPERIENCE WAS ALMOST THE SAME AS THE PREVIOUS PERSON - Worst experience ever, I communicated with the company to transport my Jeep Wrangler and was given a quote. I inquired to make sure the cost would not go up due to the tire sizes (sent in pictures) and was told that the price quoted would not change. I signed a contract, paid a deposit. I also got it in writing that if the agent was not able to find a driver for the price agreed to in the contract I would get a refund. (Of course that has not happened!!) I had to reach out the before the scheduled pick up,because I had no information regarding the pickup, then Charles tells me that the driver he had picked, had to go pick up another load; and that he needed to find another driver. When he finally found a driver the same day that my jeep was scheduled to be picked up I was told the vehicle was considered an SUV and I would have to pay over $800 of the quoted price. Mind you I was at work trying to deal with this agent Charles texting me and trying to convince that the money was not going to him but to the driver, that gas is expensive and that the route from Fla to Ga there is not a good road. Why would you quote me a price that would not cover these items? He also told me that I could leave my keys with a neighbor and they would just pick up my jeep and transport it. (as if I would trust them.) I stood my ground - lost my deposit because of course he hasn't returned it - no honor in his word or this company. I had to rent a pick up truck and trailer and tow the vehicle myself (with my husband). This was such a mental and physical strain - all unnecessary. I agree fully - It’s all a scam, they’re doing this on purpose.

Agent Sarah was really helpful and… Agent Sarah was really helpful and responsible. Helped to resolve an issue. If you working with this company - Sara is you best choice

Thank you Charles- I have been trying to get my Honda… I have been trying to get my Honda Ridgeline transported from IAAI in New Jersey to Pennsylvania but the price was expensive and with delays. Fortunately, Charles of ProShip Auto came to my rescue. He was extremely helpful throughout the process of picking up the vehicle from IAAI and to my location at a reasonable cost. No extra cost was added to the agreed amount. I discussed with Charles late in the afternoon on 4/22/24 and to my surprise, the my truck was delivered the next day 11:20 AM with no issues. Thank you Charles. I will definitely work with you next time. Thanks!!