Sue McDonagh
GBAbove and beyond Can't recommend highly enough. I was travelling solo and never been to Istanbul before. Communication is easy and replies quick and helpful. Most of my communications were on WhatsApp. I used this company three times, airport to hotel, hotel to cruise ship and cruise ship to airport. I was not in the locations I booked due to sketchy information from my travel agents and other confusion on my part, but they waited and found me on all pickups. A UK company would have abandoned me I'm sure. They are polite and efficient. Transport was comfortable and safe and prices very competitive. If u are traveling solo and nervous as I was you are in safe hands
Edoardo
ITLate and aggressive representative I had booked a private transfer in advance to avoid any kind of stressful situation with public taxis at the airport. Unfortunately it was even worst. I reached the meeting point at Istanbul Airport at 11:06 AM. I was with my wife and 3 young kids, including a 6 months old baby. At 11:07 I sent a WhatsApp message to the local representative, and two minutes later the person arrived. The person was rude, impolite and almost aggressive toward me. He was eating and smoking whilst I was speaking with him, he said that I had to wait. When I mentioned about my kids, he replied that I had to wait. I was in a foreign country, he looked very aggressive and there was very little I could do. We had to wait for over 25 minutes to go to the parking where the car had just arrived. We left the airport at 11:37, after more than 30 minutes waiting. The service received was far below expectations and clearly not acceptable. All my statements are fully documented. If you are flying to Istanbul I strongly advise to avoid using this company. Not recommend at all.
Fatih Baytar
GBThanks for everything. -