The scooters we rented were excellent. -

What a horrible company What a horrible company and the subs they use are even worse. Rented a scooter in DC to participate in the Out of the Darkness walk for suicide prevention after an accident prevented me from walking. Scooter died after 1 mile. Had sent numerous messages through the company's website- no reply. After sending a direct email to the company, Malia Shelton, said she would get back to me within 24 hours, ever did. I've left many voicemails, sent many emails and even called the company who brought the scooter. No one was helpful. I was even called a liar. No refund!

INJURED ON THEIR JUNKY 3 WHEELER They rented me a 3 wheel scooter while showing a picture of a stable 4 wheel scooter. Ki Mobility whom is a Cloud of Goods contractor called me 3 times a day while I was on vacation and even called my emergency number when there was no emergency. I INJURED myself rather badly when the scooter dumped me onto the cobblestones and if it wasn't for the kindness of strangers, I would have never have gotten up. Cloud of Goods nor Ki Mobility bothered to contact me after the injury. Steer clear!