Always friendly people answer phone Always friendly people answer the phone. I usually have figured out quickest way to get a tow or other aid, and that helps simplify their task to cover the cost up front, which is much appreciated rather than having to request a reimbursement.

Timely Timely, courteous, all around great job

Stranded in Parma Jessica was most helpful and pleasant when I called in. She knew her job and was courteous. She kept me posted. And when the driver would be there. The young man from Blaze Towing also had a great , helpful attitude. He was timely and efficent.

A savior on the worst day of my life Just minutes away from where I had made the impossible decision to euthanize my heart horse, my truck broke down on the highway. I was two hours from home in the middle of the night with a shattered heart. The rep at US Rider worked tirelessly to find someone who would haul the whole rig home for me. A few days later, I received a sympathy card from them. I will 1000% recommend them to anyone. I am so thankful for all they did.

The worst service that you could… The worst service that you could possibly pay for. Biggest waste of money ever. Completely useless service when you're in a panic and need help quickly. Also nice to see that you delete and block reviews on your Facebook page that don't match the false narrative you've created. I am just one of many in my area who have had the worst time trying to use you guys in a break down. Thankfully, I've switched to Trail Guard and turned all my friends onto them as well.