Great for dispatch, not so much for problem resolution. All USRider team members with whom I spoke were professional and as helpful as policy allowed. However, when I ran into issues with a USRider-contracted service provider, I was left to deal with the problem on my own.

From the time I made the phone call… From the time I made the phone call that I needed help. The girl on the end of the line was very helpful. Big wrecker that they sent out It’s very knowledgeable with the situation I was in. He was very professional and very caring. And I highly recommend you guys to eve that I see.

The worst service that you could… The worst service that you could possibly pay for. Biggest waste of money ever. Completely useless service when you're in a panic and need help quickly. Also nice to see that you delete and block reviews on your Facebook page that don't match the false narrative you've created. I am just one of many in my area who have had the worst time trying to use you guys in a break down. Thankfully, I've switched to Trail Guard and turned all my friends onto them as well.

The driver knew how to get things done… The driver knew how to get things done and get my truck to the repair shop

Always friendly people answer phone Always friendly people answer the phone. I usually have figured out quickest way to get a tow or other aid, and that helps simplify their task to cover the cost up front, which is much appreciated rather than having to request a reimbursement.