communication with the main office. -

The worst service that you could… The worst service that you could possibly pay for. Biggest waste of money ever. Completely useless service when you're in a panic and need help quickly. Also nice to see that you delete and block reviews on your Facebook page that don't match the false narrative you've created. I am just one of many in my area who have had the worst time trying to use you guys in a break down. Thankfully, I've switched to Trail Guard and turned all my friends onto them as well.

Stranded in Parma Jessica was most helpful and pleasant when I called in. She knew her job and was courteous. She kept me posted. And when the driver would be there. The young man from Blaze Towing also had a great , helpful attitude. He was timely and efficent.

I called US Rider when my tow vehicle… I called US Rider when my tow vehicle was having some issues. It was such a great experience, had my location down and a tow truck arrived within an hour and a half. Much better then Allstate roadside.

Great for dispatch, not so much for problem resolution. All USRider team members with whom I spoke were professional and as helpful as policy allowed. However, when I ran into issues with a USRider-contracted service provider, I was left to deal with the problem on my own.