Exceptional customer service response to Karoo 2 issue As with others - just wanted to recognise that Hari and the Hammerhead team were absolutely brilliant in responding to an issue I had with my Karoo2. They went way above and beyond the call of duty in helping out and sorting out an issue I was experiencing. Beyond that, they were extremely generous in resolving a separate matter. This isn't the first time that Hammerhead have responded in this way, and it is a key reason why I choose to stay with the Hammerhead ecosystem. Thank you all so much!

Poor The fact that the 5 star reviews all seem to be customer service related doesn't bode well. Trip computers don't need customer service. I have a Karoo 2. It's badly thought through and is forever scuppering my attempt to record rides. It's real "emperor's new clothes" territory. Avoid.

Karoo 2 Explore with ease with the Karoo 2, and upload workouts from TrainingPeaks. No more stopping and more time riding.

Never arrived, logistics nightmare I was not able to test the device as never arrived. Their logistic is a disaster. They sent a message that the device was sent and then they tell they cannot deliver, with any explanation. So I sit and wait for a parcel that never arrives. Sort out your logistics use a company like Amazon that knows how to ship goods.

Could of been 5 Stars I have found the hammerhead Karoo 2 once you know how to use it after my garmin 520 an excellent bike computer. The mapping is outstanding and the data you can have on the screen is also very good. Its easy to use and you don’t need to change the mount from your garmin mount as an attachment comes in the box. The display is very clear and easy to follow. BUT I can’t give five stars as the battery life is very poor if you have a number of sensor going at the same time as the mapping. After a 2.30 hour ride I was down to 65% battery life. Come the summer am hoping this will last the 100+ miles a ride. I do think hammerhead need to look at this very quickly to compete with the likes of garmin. HOWEVER saying that I would recommend this bike computer as I am more than happy with it.