great device and outstanding customer… great device and outstanding customer service bought the karoo2 about a year back and it's a great device. I use it for gravel rides and it's got a lot of useful functions, I love it. It got shipped very fast to Denmark from their hub in the Netherlands, and I also got great customer service. My gps mount broke, and they sent it back to me complimentary right away. After 2 days I was able to get out riding again. Highly recommended

Fed up with workarounds The unit has multiple shortcomings but I guess these may be different for what you are using it for. I test the basics against an old but super reliable and functional Lezyne Mega C. It sends a live tracking email - Karoo can’t. You have to text a weblink. Lezyne permits a cadence (only) Bluetooth link but Karoo can’t - it takes speed and distance bundled with cadence and then conflicts with its own speed and distance measures - so speed and distance stop at random intervals and gives erroneous data. Lezyne displays a simple clear graphic of the SRAM shifter position. Karoo displays numbers… Lezyne is inexpensive and ‘just works’ Karoo 2 is expensive and needs constant tinkering or workarounds for you to try to justify the costs. Unfortunately I was well through my 45 days when I acquired my new modern ebike with lots of Bluetooth and Ant+ sensors. I have to unpair these to get any sense from Karoo 2. Am just wearied with it…

Bought a karoo2 two weeks ago Bought a karoo2 two weeks ago, battery life was very bad.Contacted customer service which I believe is in India and those agent were not interested to arrange a refund instead,they were forcing me to go through troubleshooting which I have already done but to no avail and when insisted for a refund ,I'm still waiting for their reply and very disappointed with the unit.Got a Garmin 1030 plus which is way better and user friendly.Karoo has been hyped up with lots of adverts,don't fall for their trap.

Poor The fact that the 5 star reviews all seem to be customer service related doesn't bode well. Trip computers don't need customer service. I have a Karoo 2. It's badly thought through and is forever scuppering my attempt to record rides. It's real "emperor's new clothes" territory. Avoid.

Never arrived, logistics nightmare I was not able to test the device as never arrived. Their logistic is a disaster. They sent a message that the device was sent and then they tell they cannot deliver, with any explanation. So I sit and wait for a parcel that never arrives. Sort out your logistics use a company like Amazon that knows how to ship goods.