Madeline Oliveras
USBe aware when buy online in this company ! Alert you can lost your money and your time Be aware when buy online !!!! super bad experience with this company “ Power train USA and warranty department” !!!! I buy a new engine en June 2023 that cost us over 5 thousand dollars, the engine came damage . This engine was for a commercial truck and we buyed new to get the truck function quickly we can’t lost time , time lost is money lost. The situation was report to the company , we made a claim . It was like a pin pon ball calling the company and the warranty After more than 10 email, 25 call including calling with the manager of the shop where I bring the truck, and more than 35 text the warranty tell us they can’t do nothing that the company have to resolve our situation, the company tell us they can’t do nothing that is supposed to be the warranty . That engine was buyed for a comercial truck , and in this waiting and pin pon game they had with us ,we lost more money that the engine cost. Plus the bad time talking with rude people of the warranty department or personal that transfer to one extension to another to finally said they can’t do nothing. Be aware is so frustrated work with this situation.