
Chris lackey
GBThis tracker doesn't seem to record… This tracker doesn't seem to record every movement. The hourly refresher will still only show last location. Not sure if it's a signal issue. Thus tracker is used to locate vehicle movement and only updates randomly.

MaryTeresa Dold
GBNeed better customer support for… Need better customer support for products. No phone calls, only emails. The brochure that came with my product offered very little instruction on all the capabilities of the product.

DRT
CATailspin Purchased several devices for asset tracking. Multinational corporation in the hospital product sector with significant presence on every continent. First started using Logistimatics services in 2019 and was pleased with the hardware, software, and customer support. Since the beginning of 2022, customer service is non-existent, the app for iOS is buggy, and the web portal crashes repeatedly. We have been stranded for weeks waiting for a response from the client care team, as we're not able to generate a report from any of our devices. While waiting to be contacted, the 90-day window for data retention expired, and our data was lost. We've been given the runaround on billing, generating invoices, getting help with the online portal, and the logistics of receiving product. They've removed a customer care telephone number from their website, and left us with bots instead. The company is in an absolute nosedive; we will be returning our units, and will not recommend to our other sites of operation or our partners.

Octavio Gaviria
GBSo far it’s been accurate as far as… So far it’s been accurate as far as knowing where the monitor is at all times.

C.G
GBBuy it! Very accurate!!! For what every reason you want to buy this device. Definitely buy it, it’s very accurate. Only con (Battery Life) when you charge it make sure you charge it for a few hours. Otherwise battery does tend to die fast. You’ll get a good week before it needs to be re charged.