SCAM, LIARS, THIEVERY! OH MY!!! I purchased their platinum plan in June 2021. My Lexus check engine light came on and I took it to Lexus dealership. Coolant was going into the engine. NEVER did it overheat or anything. I took it in asap. I was told I bought bumper to bumper coverage for anything mechanical or electrical. My car has been at the dealership for two weeks. Whoever answers the phones are completely unprofessional and narcissistic. I keep getting different reasons why they are denying the claim. First they tried to say I have a faulty odometer..... no I drive a lot. Then I'm told that they don't cover lubricated moving parts..... what engine in a vehicle isn't full of lubricated moving parts??? Then I'm told I'll get a call Monday and will be walked through the process to get this fixed..... crickets..... now I'm being told it's not covered cause it's a head gasket issue. Lexus said it needs a new engine. This business is 100% a scam. They may help for some minor part but if you really get into to trouble they run and come up with excuse after excuse. They told Lexus they were sending an adjuster in a few days..... didn't send anyone and didn't inform anyone of anything. Stay far away from this thieving company.

They're a Total Scam, Avoid Them! Bought their "Platinum" warranty last June, 2021, and now that my Audi Q5 needs a repair, their phone number just runs in a loop with no other way to contact them. Turns out this was a total scam. Not I'm out $2,200 and there's no way to get it back. Avoid them at all costs.

Too early to judge Too early to judge. Have not submitted a claim The sign up process left a lot to be desired with an inability to to get electronic contract to sign from their tech people at their company. Both wife and I had doubts about legitimacy of the company . Wife reneged on her contract. I kept mine. Half the price of Car Shield for the platinum contract good for two years.

Today signed up with them for the… Today signed up with them for the Platinum warranty plan for my daughter's Ford edge. In the past, I tried few other warranty companies and was not very happy with their service. So this time did some research and finally went with American First Auto. I was very impressed with the sign-up process. plan options and pricing is great.

This company is a scam This company is a scam. I’ve spoken to several people who have also been scammed. Please go to Don’tbuyamericanfirstautoprotect.com for more information and don’t trust reporting from Consumer Affairs since it’s possible they are part of the scam. Please send an email to Freeinhabitantatprotonmail.com to obtain more information about bringing both American First Auto Protect and Consumer Affairs to justice.