My ado air 28 international is a great… My ado air 28 international is a great bike nice and comfy I have changed seat and pedals and grips but that was a personal thing original ones were ok , easy to build with Allen bolts rather than Phillips screws which can round off, I got it in grey which I think looks good ,people say about the hills well mine flies them has good as other e-bikes costing three times the price which I own.

WORST EXPERINCE EVER We ordered 2 bikes in Oct 23, one off the bikes was sub standard and was returned. When the 2nd bike was replaced it was a different, colour, controller, decal and missing a carrier we had paid for. it is now March 24 we still have not had the order fulfilled and ADO are not answering my emails. These Bikes were meant as Christmas presents 2023, the ADO advertising states 48 hour delivery, we're still waiting and its March 2024. We have photos and a email trail to back all this up, ADO have made excuses, told blatant lies and have our money, buyer be very aware

Great commuter choice Ado Air 20s is a super-commuter bike, perfect for everyday use and ideal for anyone who needs a "clean" and quick mean of transport to get safely to the jobplace in a question of minutes. No less importat is the aftermarket service, always ready to promptly solve any issue. Finally, after few months of use, I can say ADO was the best choice ever.

Great e-bike and excellent customer service. Ive had my Ado Air for almost a year and over 1000 miles. Its a very well made and reliable e-bike, perfect for my daily commute. Ado have excellent customer service and respond in a timely fashion on social media or WhatsApp. Ado also show appreciation for their customers with occasional free gifts and special offers. Overall, I highly recommend and will be keeping an eye on future products if i need to upgrade.

I ordered an ebike, faulty I ordered an ebike, however after a few days it stopped working. I made contact with Ado and was given some troubleshooting information however this didn't resolve the issue. I was told that a replacement bike would be shipped to me, however communication has gone quiet and I have had no response. Really disappointed with the customer service. Waiting for weeks and weeks for either a replacement or refund. It's frustrating that no one is responding to me.