Problems Bike arrived quickly. Constructed it eventually but afetr the 12 hour charge there is no response when the handlebar controller power button is pushed for >3 seconds. Also the app will not identify the bike via bluetooth. Still waiting for a response from customer service. Need some urgent help (no human being to speak to so very frustrated).

Great commuter choice Ado Air 20s is a super-commuter bike, perfect for everyday use and ideal for anyone who needs a "clean" and quick mean of transport to get safely to the jobplace in a question of minutes. No less importat is the aftermarket service, always ready to promptly solve any issue. Finally, after few months of use, I can say ADO was the best choice ever.

Review based on experience so far…l am… Review based on experience so far…l am trying to order after much research on e-bikes. I am petite (1,50 & 40kg) so limited options.., settled on Adoebike A16+ .., however won’t accept my address in NL. Website offers NL, from Germany 🇩🇪. I cant even place an order & emailing & whatapp but no response, now reading the reviews.., based on Customer service comments… I’m rethinking 🤷🏼‍♀️ if I should still purchase. I’ll be back … to either add or take away some stars.

I ordered an ebike, faulty I ordered an ebike, however after a few days it stopped working. I made contact with Ado and was given some troubleshooting information however this didn't resolve the issue. I was told that a replacement bike would be shipped to me, however communication has gone quiet and I have had no response. Really disappointed with the customer service. Waiting for weeks and weeks for either a replacement or refund. It's frustrating that no one is responding to me.

Received A20 XE Received A20 XE Brakes not functioning I adjusted them properly still don't function Display showing E07 code Look on Facebook groups they are having endless problems with these bikes Steer clear at all cost get a fiido😎