Urban Rider Have two bikes from this company ADO 20 folding bike and DECE 300 I have so far found them to be up to expectations for the price and build quality so no complaints there Found the company acted quickly to a couple of niggles I had with accessories with good grace Overall enjoyable experience as ADO are building their bike brand

4 ado 20 bikes bought only 2 works I bought 4 ado 20 bikes in June 2023. 5 months later : 2 bikes stopped working with a E06 error. Impossible to fix the damned error. I have contacted the support team and they ask picture of the controller cable (impossible to replace the controller without cutting connectivity cable. I will not recommend the bikes based on my 3600 euro purchase

Problème chargement After 8 months of use, I've got a problem with my battery (Ado20 Air folding bikeAdo20 Air folding bike). It's no longer charging at 100%, so my range is only 20-25km. How is it possible to have so little range? I first had a good contact with customer service, who sent me back a battery, but the problem persists and since then I've had no reaction from them!

My worst experience of buying online I purchase a Ado ebike in December 2023, but did not receive the bike till the second week of Jan 2024. I found that there was a problem and asked for a refund Ado eBike wasted my time and then said I since I had the ebike for over 14 days I was not entitled to one. I pointed out that I asked for a refund on day 10. Ado ebike finally agreed to a refund. I had to chase Ado Ebike for a return label and it took me an additional 3 months to get my refund after taking legal advise from a solicitor.

Great bike and smooth experience I recently purchased the Ado Air 20, and I must say, the experience has been fantastic. The ride is incredibly smooth, and the bike's weight is manageable, making it easy for me to handle. One of my favorite features is its folding capability, allowing me to effortlessly place it in my trunk for portability. Although there was a slight delay in response, the Ado support team was very helpful and passionate, ensuring that all my questions about the bike's software were perfectly resolved. Additionally, the community atmosphere around ADO is welcoming and informative. I spent quite some time observing discussions in the ADO group before finally deciding to buy the Air 20. This bike has truly exceeded my expectations. Should any issues arise with the bike in the future, I'll be sure to update my review to reflect those experiences.