Great e-bike and excellent customer service. Ive had my Ado Air for almost a year and over 1000 miles. Its a very well made and reliable e-bike, perfect for my daily commute. Ado have excellent customer service and respond in a timely fashion on social media or WhatsApp. Ado also show appreciation for their customers with occasional free gifts and special offers. Overall, I highly recommend and will be keeping an eye on future products if i need to upgrade.

Great commuter choice Ado Air 20s is a super-commuter bike, perfect for everyday use and ideal for anyone who needs a "clean" and quick mean of transport to get safely to the jobplace in a question of minutes. No less importat is the aftermarket service, always ready to promptly solve any issue. Finally, after few months of use, I can say ADO was the best choice ever.

4 ado 20 bikes bought only 2 works I bought 4 ado 20 bikes in June 2023. 5 months later : 2 bikes stopped working with a E06 error. Impossible to fix the damned error. I have contacted the support team and they ask picture of the controller cable (impossible to replace the controller without cutting connectivity cable. I will not recommend the bikes based on my 3600 euro purchase

Exceptional and I’m now a loyal customer I purchased my ADO Air 20 a few weeks ago and not only do I love the bike but the customer service has been exception with regards to a few niggles I have had and also in answering questions. I can’t recommend enough and they have a very loyal customer here.

Christmas gift surprise Hi there, just wanted to take the opportunity and thank ADO for its very kind Christmas gift that has arrived from Madrid today. Very good PR as it shows you appreciate your ADO purchasers. I love the bikes,I really do, brilliant in every way so far, looking forward to using and posting videos in 2024. Yrs we have had a few teething problems but I will say, ADO team always helpful but more so the other users thru the app have been great. All the best, Happy Christmas and have a great 2024