I bought an air 20 and was so satisfied… I bought an air 20 and was so satisfied with the product as well as the customer support that I bought a second one 2 months later ;-) Product: I searched a lot on the internet, but only this one checked all points important to me: - light and easy-foldable (easy for my 12y old daughter to take up and off public transport / trunk of car) - decent battery range that allows for longer weekend trips - no chain that gets your pants dirty - good instant support when needed (without taking away the pleasant part of cycling) Support: I had issues to connect my phone to the bike. I was promptly put in contact with the app developer over whatsapp. He supplied me with step by step instructions and custom-made video to help me out.

I recently bought the ADOa20xe I recently bought the ADOa20xe, good bike for travelling short distances in city centres. I Drove 200 km and did not encounter any issues appart from the battery who appears to be in need for recharging earlier then predescribed. Bike is quite heavy for lifting in and out public transport. On the other hand it is less fragile and drives more comfortable The ignition key to put on the battery below the frame is useless as well as the seven gears. One gear would be sufficient for experienced cycliste.

Received A20 XE Received A20 XE Brakes not functioning I adjusted them properly still don't function Display showing E07 code Look on Facebook groups they are having endless problems with these bikes Steer clear at all cost get a fiido😎

Great commuter choice Ado Air 20s is a super-commuter bike, perfect for everyday use and ideal for anyone who needs a "clean" and quick mean of transport to get safely to the jobplace in a question of minutes. No less importat is the aftermarket service, always ready to promptly solve any issue. Finally, after few months of use, I can say ADO was the best choice ever.

Top notch customer service & Facebook-contests The customer service from ADO is amongst the best I've ever experienced. Because of the time difference it sometimes takes a little longer to receive a reply, but I haven't had a single question they ignored. In their official Facebook group, they do several times contests for ADO-owners, where everyone has a fair chance of winning. I've won 1 time 😁 In the holiday-period they send out gifts to several random owners. They also gave me and some other owners the opportunity to test new products to receive honest reviews about them, even if the review turns out to be negative. ADO listens to its customers and upgrade their products where necessary and possible. Some materials on the bike are a bit cheaper to have an interesting end price for the bike, but they're definitely not bad materials. You can easily change items on the bike if you dislike 'em: I've changed to handlebars to a wider model, pedals also bit wider and over time I've changed the braking pads (original mechanical brakes are still on the bike). Proud ADO A20F+ owner for ±17 months by now. I'm 2m07, that's why I preferred wider handlebars and bigger pedals. Bike fits absolutely perfect