ADO

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3.50
Based on 20 Reviews

5

50.00%

4

5.00%

3

10.00%

2

15.00%

1

20.00%
About ADO

ADO is committed to building a green commuting ecology by advocating the riding culture and life attitude of Green, Challenge, Inheritance, Hope.

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Charlotte
BE

Problème chargement After 8 months of use, I've got a problem with my battery (Ado20 Air folding bikeAdo20 Air folding bike). It's no longer charging at 100%, so my range is only 20-25km. How is it possible to have so little range? I first had a good contact with customer service, who sent me back a battery, but the problem persists and since then I've had no reaction from them!

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Derryck Butcher
GB

Urban Rider Have two bikes from this company ADO 20 folding bike and DECE 300 I have so far found them to be up to expectations for the price and build quality so no complaints there Found the company acted quickly to a couple of niggles I had with accessories with good grace Overall enjoyable experience as ADO are building their bike brand

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Garaut
GB

4 ado 20 bikes bought only 2 works I bought 4 ado 20 bikes in June 2023. 5 months later : 2 bikes stopped working with a E06 error. Impossible to fix the damned error. I have contacted the support team and they ask picture of the controller cable (impossible to replace the controller without cutting connectivity cable. I will not recommend the bikes based on my 3600 euro purchase

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Karin Mason
NL

Review based on experience so far…l am… Review based on experience so far…l am trying to order after much research on e-bikes. I am petite (1,50 & 40kg) so limited options.., settled on Adoebike A16+ .., however won’t accept my address in NL. Website offers NL, from Germany 🇩🇪. I cant even place an order & emailing & whatapp but no response, now reading the reviews.., based on Customer service comments… I’m rethinking 🤷🏼‍♀️ if I should still purchase. I’ll be back … to either add or take away some stars.

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Lindsey Swaine
GB

I ordered an ebike, faulty I ordered an ebike, however after a few days it stopped working. I made contact with Ado and was given some troubleshooting information however this didn't resolve the issue. I was told that a replacement bike would be shipped to me, however communication has gone quiet and I have had no response. Really disappointed with the customer service. Waiting for weeks and weeks for either a replacement or refund. It's frustrating that no one is responding to me.

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