Berto
GBI was having a hard time with the mailing address I was having a difficult time with a mailing address, and I spoke with Ms. D. Martinez and she was lovely to work with. She was knowledgeable about the properties. She was patient and spoke clearly and accommodating.
Taly DiMaio
GBCassandra was fantastic Cassandra was fantastic! I was impressed by her professionalism and attention to detail. I highly recommend her.
Angel Rafael
GBMr. Luis Ortega Mr. Luis Ortega was amazing.. it did not matter how many times I called him for information he was always available and willing to answer every question without hesitation. He displayed an enormous amount of patience. Thank you Luis.
Mark F
GBMy Alliance Customer Service experience… My Alliance Customer Service experience with Dennise Martinez was absolutely AMAZING!!! She checked ALL boxes as to what full customer service represents and much much more. It's rare that you talk with someone that makes you feel like you are a valued customer or better yet, more than just a customer but a REAL PERSON. Thank you Dennise, from the bottom of my heart!
Linda Bethea Ruffin
GBI signed up for atoll free number but…Deceitful Advertisement and conditions I signed up for atoll free number but it wasn’t on my invoice. I call the office and was told at 4:00 pm that I would have to call back on Monday for assistance. I talked to Luis Ortega on Monday who informed me that the office was opened until 7pm central time and my time was EST so I was not giving the right info and to make matters worse I was charged $7.95 for March when I signed up on the 27th and couldn’t talk to anyone to properly setup my office. This is very misleading and I cancelled and they still didn’t refund me my money. Very deceitful!