Gooten: Print on Demand

W 57th St 142, 10019, New York, United States
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4.30
Based on 20 Reviews

5

65.00%

4

20.00%

3

5.00%

2

0.00%

1

10.00%
About Gooten: Print on Demand

Gooten is a globally distributed technology and fulfillment company that empowers brands to scale through a print-on-demand eCommerce model; maximizing profits, increasing efficiency, while minimizing risk and quality concerns. We pride ourselves on the level of service, fulfillment expertise and cutting-edge technology that’s delivered to our business partners. This tailored experience and high-quality, scaled production allows brands in the competitive eCommerce landscape to succeed sustainably. KEY CAPABILITIES: 1. Tailored Service. From the first-ever loyalty program in the PoD industry to dedicated eCommerce experts and around the clock support agents, you can reach new heights with peace of mind if issues arise. Gooten's Solution Consultants have the industry expertise to deliver a curated Print on Demand solution that works best for you and your business. Also, with 20+ customer support agents across multiple time zones and quick response times, Gooten has the infrastructure to manage and escalate any issues. What's more, our White Label Customer Support program can take care of your customers on your behalf. 2. Fulfillment Expertise. Cross “manage a complex supply chain” off your to-do list! With a network of 30+ manufacturers across 70+ global locations, you can sell and ship products wherever your customers are, on time, and at a good price. With Gooten, you will always get transparent production and shipping timelines, quality control, inventory management, financial support and customer service. To ensure quality, we vet each of our manufacturing partners to guarantee consistency in workflows and hold them to the highest standard in both quality assurance and ethical and sustainable practice. We also offer redundancies across most of our product lines by partnering with 45 manufacturers at 70 locations globally in order to mitigate any disruptions to the fulfillment process. 3. Seamless Technology. Gooten is the only PoD platform that caters to the scale and unique needs of enterprise businesses. Our Order Management system centralizes orders from multiple stores and platforms and offers a simplified, automated workflow for personalized products. With over 150+ products in our catalog, it's never been easier to add new items to your product line. We offer everything in popular staples like t-shirts, mugs, and canvas wraps to more niche products like baby crib sheets, yoga mats, and puzzles.

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EB
GB

Gooten - Amazing Products & Support Gooten has been amazing from the beginning. I have a well established e-commerce business and wanted to start another store using a POD model. After researching many POD options out there, Gooten fit the bill perfectly. The on-boarding process was great (Nemanja - you rock), to the growth OPs team (Sanja for the incredible how-to's) and last but certainly not least (Stefan who's been amazing at guiding, educating and supporting every step of the way). If you're looking for quality products and the support to back your POD business give these guys a shot you'll be happy you did! -Cheers EB

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Gary Wondrash
GB

Wrong Photo Sent I am pleased with the service but I gave you a four star because I have not had many orders yet once you sent a pin up girl drawing to a customer instead of my photo. The problem was the costumer who bought it, bought it bought my photo for her son who opened the package and saw a pin up girl instead of my photo. That was very embarrassing for me and could have affected my rating.

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Wendi Miller
GB

Patient, Helpful Quality items, helpful and prompt responses to customer service requests - they were very patient with me as a noob! Kept me in the game when I didn't feel patient with myself

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Casket Girl
GB

A Valuable Tool Gotten has been a valuable tool as an independant artist! I appreciate how easy it is to create personalized products as well as how many products you can choose to customize! I look forward to continuing work with this company.

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Daisy Mardian
GB

Getting started with Gooten was… Getting started with Gooten was confusing at first but their customer service responded to me very quickly and walked me through getting set up and connecting my etsy store. They were very helpful. I do find the image uploading onto the products to be a bit confusing but I think it just takes practice.

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