Hard Disk Direct

Fremont Boulevard 45333, 94538, Fremont, United States
http://harddiskdirect.com
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

0.00%

1

25.00%
About Hard Disk Direct

Hard Disk Direct is a leading provider of IT products for businesses and corporates, operating in the industry since 2012. The brand has gained a reputation for exceptional customer service, fast shipping, easy returns or replacements, and expert consultancy. Hard Disk Direct is known for serving government and defense clients as well as Fortune 500 companies. Hard Disk Direct offers a wide range of IT products, including both new and legacy parts, and specializes in selling products from top IT brands including HPE, Dell, Lenovo, Seagate, Western Digital, Intel, IBM, and Juniper. This ensures that customers can find all the IT products they need in one place, without having to source them from multiple vendors. In addition to its comprehensive product range, Hard Disk Direct is committed to providing exceptional customer service, thanks to the team of experienced and knowledgeable technicians who are always available to help customers with any questions or issues they may have. The company is also known for its fast shipping, ensuring that customers receive their orders as quickly as possible. Hard Disk Direct also makes it easy for customers to return or replace products if they are not satisfied with their purchase. The company's easy returns policy means that customers can return or exchange products quickly and easily, without any hassle. This is a key differentiator for Hard Disk Direct, as many other IT vendors do not offer such a convenient returns process.

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Alex Zimmerman
GB

Bait and switch Ordered 30 drives for $85 each, was then notified that the drive was no longer available and suggested notified of another model priced at $500 each! Felt bait and switched overall. Canceled order.

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Samuel C. Lurie
GB

Outstanding Communication & Customer Service Cannot say enough good things about how this purchase went. They contacted me through chat while I was looking at my cart, confirmed they had what I wanted in stock, expedited shipping to me at their expense, and ensured the product made it to my house, and worked. Communication and customer service was simply stellar, and way beyond my expectations. Could not be happier!

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Robert Curtice
GB

We had some trouble with order fixed! We had some trouble with address validation, and my email server was not working so my response emails were not getting delivered. After a call to the company, I reordered the parts and got them delivered! Excellent help and support to get it done. :)

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LEM
GB

I never hardly leave reviews I never hardly leave reviews, but this time I am because I noticed quite a few negative reviews about not receiving their product. I give you guys a 100% 5 star! I messaged Hector about what I needed on the built-in chat on their website before ordering. I received the 8 GB RAM stick two days after ordering it. This was your free delivery option, no extra paid to have it quick! I Will do business here again!

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Customer
GB

Bait and switch tactics. Would NOT recommend this company! Paid a premium for a specific part number/drive. Instead they sent a substitute part number (without telling me) which commonly sells for $200 less per drive than the one I paid for. Then I was told if I want the actual part number that I ordered, I had to pay an extra $550 per drive. Shady bait and switch tactics. Would NOT recommend this company!

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