MAINTECH INCORPORATED
GByour sales team was responsive but… your sales team was responsive and direct about what they had availability to. our issue is beyond all of the believed good bits of the order, we still received a spare that wasnt ordered; we specifically requested exact only and was assured exact was available. Only to have received an alternate (that wasnt called out ahead of time).
Customer
GBBait and switch tactics. Would NOT recommend this company! Paid a premium for a specific part number/drive. Instead they sent a substitute part number (without telling me) which commonly sells for $200 less per drive than the one I paid for. Then I was told if I want the actual part number that I ordered, I had to pay an extra $550 per drive. Shady bait and switch tactics. Would NOT recommend this company!
Samuel C. Lurie
GBOutstanding Communication & Customer Service Cannot say enough good things about how this purchase went. They contacted me through chat while I was looking at my cart, confirmed they had what I wanted in stock, expedited shipping to me at their expense, and ensured the product made it to my house, and worked. Communication and customer service was simply stellar, and way beyond my expectations. Could not be happier!
Wail ALi
GBI bought many switches from them and I… I bought many switches from them and I have been waiting for DNA activation for more than 2 months. Bad experience
Paul
GBMy experience with Hard Disk Direct was… My experience with Hard Disk Direct was great. They shipped the drive I needed right away and it arrived the next day and is working as expected. The drive was well packaged and it actually arrived a day sooner than promised.