Hard Disk Direct

Fremont Boulevard 45333, 94538, Fremont, United States
http://harddiskdirect.com
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

0.00%

1

25.00%
About Hard Disk Direct

Hard Disk Direct is a leading provider of IT products for businesses and corporates, operating in the industry since 2012. The brand has gained a reputation for exceptional customer service, fast shipping, easy returns or replacements, and expert consultancy. Hard Disk Direct is known for serving government and defense clients as well as Fortune 500 companies. Hard Disk Direct offers a wide range of IT products, including both new and legacy parts, and specializes in selling products from top IT brands including HPE, Dell, Lenovo, Seagate, Western Digital, Intel, IBM, and Juniper. This ensures that customers can find all the IT products they need in one place, without having to source them from multiple vendors. In addition to its comprehensive product range, Hard Disk Direct is committed to providing exceptional customer service, thanks to the team of experienced and knowledgeable technicians who are always available to help customers with any questions or issues they may have. The company is also known for its fast shipping, ensuring that customers receive their orders as quickly as possible. Hard Disk Direct also makes it easy for customers to return or replace products if they are not satisfied with their purchase. The company's easy returns policy means that customers can return or exchange products quickly and easily, without any hassle. This is a key differentiator for Hard Disk Direct, as many other IT vendors do not offer such a convenient returns process.

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Customer
GB

Bait and switch tactics. Would NOT recommend this company! Paid a premium for a specific part number/drive. Instead they sent a substitute part number (without telling me) which commonly sells for $200 less per drive than the one I paid for. Then I was told if I want the actual part number that I ordered, I had to pay an extra $550 per drive. Shady bait and switch tactics. Would NOT recommend this company!

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Mike Sipps
GB

Ordered drives Ordered drives, they charged credit card, would not ship drives unless I sent a picture of my CC and drivers license. What company does that if the card clears. No drives and I am trying to cancel and get my money back. I think it will never happen, but we will see.

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Alex Zimmerman
GB

Bait and switch Ordered 30 drives for $85 each, was then notified that the drive was no longer available and suggested notified of another model priced at $500 each! Felt bait and switched overall. Canceled order.

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Sam B
GB

misleading pricing / inventory misleading pricing / inventory. Website says $97, but then a chat box interrupts the checkout price, says talk to a salesman. You hand over your phone number and email, the salesmans says it's actually $1100 with a month lead time. They're all lies, top to bottom.

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KinT
GB

Good product, fast processing, will buy again Good product, paid for fast shipment but the order processing portion is fast too. Products are rough up on the edges, but this is pre-owned, it meets the expectations. Packaging was bare minimum, maybe ECO friendly, but not appropriate/adequate to my opinion. It could be much better. Overall experience is 5 stars.

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