Hard Disk Direct

Fremont Boulevard 45333, 94538, Fremont, United States
http://harddiskdirect.com
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

0.00%

1

25.00%
About Hard Disk Direct

Hard Disk Direct is a leading provider of IT products for businesses and corporates, operating in the industry since 2012. The brand has gained a reputation for exceptional customer service, fast shipping, easy returns or replacements, and expert consultancy. Hard Disk Direct is known for serving government and defense clients as well as Fortune 500 companies. Hard Disk Direct offers a wide range of IT products, including both new and legacy parts, and specializes in selling products from top IT brands including HPE, Dell, Lenovo, Seagate, Western Digital, Intel, IBM, and Juniper. This ensures that customers can find all the IT products they need in one place, without having to source them from multiple vendors. In addition to its comprehensive product range, Hard Disk Direct is committed to providing exceptional customer service, thanks to the team of experienced and knowledgeable technicians who are always available to help customers with any questions or issues they may have. The company is also known for its fast shipping, ensuring that customers receive their orders as quickly as possible. Hard Disk Direct also makes it easy for customers to return or replace products if they are not satisfied with their purchase. The company's easy returns policy means that customers can return or exchange products quickly and easily, without any hassle. This is a key differentiator for Hard Disk Direct, as many other IT vendors do not offer such a convenient returns process.

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dan
GB

problems addressed fed ex would not leave my package at the front counter. i was never left a tracking number so i emailed support and never received a reply. i tried leaving a voicemail and still have not heard back. i have no idea where my package is at and i need it for a project After leaving the above review i was contacted by customer support who went above and beyond to make things right

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Eddie Rivera
GB

Responsive and attentive Folks at this shop have been super responsive and attentive to getting our needs met. When one of our arrays needed a hard disk on an emergency they bent over backwards to make sure we had what we needed. Highly recommended!

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Mike Sipps
GB

Ordered drives Ordered drives, they charged credit card, would not ship drives unless I sent a picture of my CC and drivers license. What company does that if the card clears. No drives and I am trying to cancel and get my money back. I think it will never happen, but we will see.

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Shane Berg
GB

The absolute best place for critical… The absolute best place for critical parts with great communication and flexible fast service. I depend on these guys. Hector who responds to the chat on the site IS the reason. Excellent service.

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Paul
GB

My experience with Hard Disk Direct was… My experience with Hard Disk Direct was great. They shipped the drive I needed right away and it arrived the next day and is working as expected. The drive was well packaged and it actually arrived a day sooner than promised.

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