Samuel C. Lurie
GBOutstanding Communication & Customer Service Cannot say enough good things about how this purchase went. They contacted me through chat while I was looking at my cart, confirmed they had what I wanted in stock, expedited shipping to me at their expense, and ensured the product made it to my house, and worked. Communication and customer service was simply stellar, and way beyond my expectations. Could not be happier!
Mike Sipps
GBOrdered drives Ordered drives, they charged credit card, would not ship drives unless I sent a picture of my CC and drivers license. What company does that if the card clears. No drives and I am trying to cancel and get my money back. I think it will never happen, but we will see.
Customer
GBBait and switch tactics. Would NOT recommend this company! Paid a premium for a specific part number/drive. Instead they sent a substitute part number (without telling me) which commonly sells for $200 less per drive than the one I paid for. Then I was told if I want the actual part number that I ordered, I had to pay an extra $550 per drive. Shady bait and switch tactics. Would NOT recommend this company!
Louis Dube
CAHARD TO FIND Lenovo RD640 SAS drive in 2024... Steven helped me found the exact drive we need and shipped it overnight Exactly what poeple need in a server emergency case Tanks for all
Paul
GBMy experience with Hard Disk Direct was… My experience with Hard Disk Direct was great. They shipped the drive I needed right away and it arrived the next day and is working as expected. The drive was well packaged and it actually arrived a day sooner than promised.