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Trustify360 - Default Title

Hard Disk Direct

Fremont Boulevard 45333, 94538, Fremont, United States

http://harddiskdirect.com

Visit this site

3.85

Based on 20 Reviews

65.00%

5.00%

0.00%

25.00%

About Hard Disk Direct

Hard Disk Direct is a leading provider of IT products for businesses and corporates, operating in the industry since 2012. The brand has gained a reputation for exceptional customer service, fast shipping, easy returns or replacements, and expert consultancy. Hard Disk Direct is known for serving government and defense clients as well as Fortune 500 companies. Hard Disk Direct offers a wide range of IT products, including both new and legacy parts, and specializes in selling products from top IT brands including HPE, Dell, Lenovo, Seagate, Western Digital, Intel, IBM, and Juniper. This ensures that customers can find all the IT products they need in one place, without having to source them from multiple vendors. In addition to its comprehensive product range, Hard Disk Direct is committed to providing exceptional customer service, thanks to the team of experienced and knowledgeable technicians who are always available to help customers with any questions or issues they may have. The company is also known for its fast shipping, ensuring that customers receive their orders as quickly as possible. Hard Disk Direct also makes it easy for customers to return or replace products if they are not satisfied with their purchase. The company's easy returns policy means that customers can return or exchange products quickly and easily, without any hassle. This is a key differentiator for Hard Disk Direct, as many other IT vendors do not offer such a convenient returns process.

Contact Info

http://harddiskdirect.com
Fremont Boulevard 45333, 94538, Fremont, United States
[email protected]

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I never hardly leave reviews I never hardly leave reviews, but this time I am because I noticed quite a few negative reviews about not receiving their product. I give you guys a 100% 5 star! I messaged Hector about what I needed on the built-in chat on their website before ordering. I received the 8 GB RAM stick two days after ordering it. This was your free delivery option, no extra paid to have it quick! I Will do business here again!

problems addressed fed ex would not leave my package at the front counter. i was never left a tracking number so i emailed support and never received a reply. i tried leaving a voicemail and still have not heard back. i have no idea where my package is at and i need it for a project After leaving the above review i was contacted by customer support who went above and beyond to make things right

Outstanding Communication & Customer Service Cannot say enough good things about how this purchase went. They contacted me through chat while I was looking at my cart, confirmed they had what I wanted in stock, expedited shipping to me at their expense, and ensured the product made it to my house, and worked. Communication and customer service was simply stellar, and way beyond my expectations. Could not be happier!

Bait and switch tactics. Would NOT recommend this company! Paid a premium for a specific part number/drive. Instead they sent a substitute part number (without telling me) which commonly sells for $200 less per drive than the one I paid for. Then I was told if I want the actual part number that I ordered, I had to pay an extra $550 per drive. Shady bait and switch tactics. Would NOT recommend this company!

PowerEdge T620 HDD (2TB) Part was in stock and delivery was on time. Post-covid, many companies list arts as 'in stock' but once the order is placed respond that there is a two month wait. I appreciate Aman's forthrightness and direct honesty.

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Hard Disk Direct

http://harddiskdirect.com

About Hard Disk Direct

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Contact Info

LEM

dan

Samuel C. Lurie

Customer

John Nyhuis