Hard Disk Direct

Fremont Boulevard 45333, 94538, Fremont, United States
http://harddiskdirect.com
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

0.00%

1

25.00%
About Hard Disk Direct

Hard Disk Direct is a leading provider of IT products for businesses and corporates, operating in the industry since 2012. The brand has gained a reputation for exceptional customer service, fast shipping, easy returns or replacements, and expert consultancy. Hard Disk Direct is known for serving government and defense clients as well as Fortune 500 companies. Hard Disk Direct offers a wide range of IT products, including both new and legacy parts, and specializes in selling products from top IT brands including HPE, Dell, Lenovo, Seagate, Western Digital, Intel, IBM, and Juniper. This ensures that customers can find all the IT products they need in one place, without having to source them from multiple vendors. In addition to its comprehensive product range, Hard Disk Direct is committed to providing exceptional customer service, thanks to the team of experienced and knowledgeable technicians who are always available to help customers with any questions or issues they may have. The company is also known for its fast shipping, ensuring that customers receive their orders as quickly as possible. Hard Disk Direct also makes it easy for customers to return or replace products if they are not satisfied with their purchase. The company's easy returns policy means that customers can return or exchange products quickly and easily, without any hassle. This is a key differentiator for Hard Disk Direct, as many other IT vendors do not offer such a convenient returns process.

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Customer
GB

Bait and switch tactics. Would NOT recommend this company! Paid a premium for a specific part number/drive. Instead they sent a substitute part number (without telling me) which commonly sells for $200 less per drive than the one I paid for. Then I was told if I want the actual part number that I ordered, I had to pay an extra $550 per drive. Shady bait and switch tactics. Would NOT recommend this company!

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dan
GB

problems addressed fed ex would not leave my package at the front counter. i was never left a tracking number so i emailed support and never received a reply. i tried leaving a voicemail and still have not heard back. i have no idea where my package is at and i need it for a project After leaving the above review i was contacted by customer support who went above and beyond to make things right

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Eddie Rivera
GB

Responsive and attentive Folks at this shop have been super responsive and attentive to getting our needs met. When one of our arrays needed a hard disk on an emergency they bent over backwards to make sure we had what we needed. Highly recommended!

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Don Garman
GB

I received my order faster than I… I received my order faster than I expected. Product was very close to what I wanted, but certainly what I can use for the intended purpose.

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Robert Curtice
GB

We had some trouble with order fixed! We had some trouble with address validation, and my email server was not working so my response emails were not getting delivered. After a call to the company, I reordered the parts and got them delivered! Excellent help and support to get it done. :)

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