Hard Disk Direct

Fremont Boulevard 45333, 94538, Fremont, United States
http://harddiskdirect.com
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

5.00%

2

0.00%

1

25.00%
About Hard Disk Direct

Hard Disk Direct is a leading provider of IT products for businesses and corporates, operating in the industry since 2012. The brand has gained a reputation for exceptional customer service, fast shipping, easy returns or replacements, and expert consultancy. Hard Disk Direct is known for serving government and defense clients as well as Fortune 500 companies. Hard Disk Direct offers a wide range of IT products, including both new and legacy parts, and specializes in selling products from top IT brands including HPE, Dell, Lenovo, Seagate, Western Digital, Intel, IBM, and Juniper. This ensures that customers can find all the IT products they need in one place, without having to source them from multiple vendors. In addition to its comprehensive product range, Hard Disk Direct is committed to providing exceptional customer service, thanks to the team of experienced and knowledgeable technicians who are always available to help customers with any questions or issues they may have. The company is also known for its fast shipping, ensuring that customers receive their orders as quickly as possible. Hard Disk Direct also makes it easy for customers to return or replace products if they are not satisfied with their purchase. The company's easy returns policy means that customers can return or exchange products quickly and easily, without any hassle. This is a key differentiator for Hard Disk Direct, as many other IT vendors do not offer such a convenient returns process.

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KinT
GB

Good product, fast processing, will buy again Good product, paid for fast shipment but the order processing portion is fast too. Products are rough up on the edges, but this is pre-owned, it meets the expectations. Packaging was bare minimum, maybe ECO friendly, but not appropriate/adequate to my opinion. It could be much better. Overall experience is 5 stars.

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Robert Curtice
GB

We had some trouble with order fixed! We had some trouble with address validation, and my email server was not working so my response emails were not getting delivered. After a call to the company, I reordered the parts and got them delivered! Excellent help and support to get it done. :)

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Shane Berg
GB

The absolute best place for critical… The absolute best place for critical parts with great communication and flexible fast service. I depend on these guys. Hector who responds to the chat on the site IS the reason. Excellent service.

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MAINTECH INCORPORATED
GB

your sales team was responsive but… your sales team was responsive and direct about what they had availability to. our issue is beyond all of the believed good bits of the order, we still received a spare that wasnt ordered; we specifically requested exact only and was assured exact was available. Only to have received an alternate (that wasnt called out ahead of time).

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Sam B
GB

misleading pricing / inventory misleading pricing / inventory. Website says $97, but then a chat box interrupts the checkout price, says talk to a salesman. You hand over your phone number and email, the salesmans says it's actually $1100 with a month lead time. They're all lies, top to bottom.

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