james murray
GBReinald Helped me with ease and I… Reinald Helped me with ease and I appreciate it very much.
Chris
GBGood Software, Great Support! Landree and the Customer Support team are amazing. The Dialing software works great as well. I gave 4 stars because there's room for improvement regarding how lead flow is tracked.
jon simpson
GBExcellent service from Kory and Batch! Hi Batch- Thank you, Kory! Kory provided excellent service and helpful product information. Additionally I appreciate that Batch offers support/customer service by phone. I remember how helpful Morby (sorry forgot her first name, believe Landree sp) was last year. Thank you, Jon
Scott Machtemes
GBPatricia Beatriz, Patricia Beatriz, Analytical know how and operational problem-solving measures resolved complex troubles between my agent; both in a remote location. She had the patience to take the time and wait as we trouble shooter’d the issues with Batch and educated us on other technology. I can’t thank her enough for her help in a stressful situation. I hope next time I need saving/ help; I get someone with her and skillset and amazing customer service skills.
Michele H
GBAdam P Adam P. helped me via Chat support and even created a screen recording of how to import something differently and sent it to me! I was missing phone numbers and he helped me correct this error. The support is very responsive and helpful. He went above and beyond by creating a video specifically for my needs.