This has been a great platform for… This has been a great platform for observing visitor behavior and seeing where they get stuck so we can learn and optimize conversion rate. Lucky Orange was very quick with the onboarding process and provided great details on our call to help us get the education needed to optimize the account and to get up and running swiftly.

Gives useful insight into customer behavior on our site The app helped us become aware of rage clicks, indicating customer's frustration, which we otherwise may not have known about. Useful tool so far.

I genuinely love it I genuinely love it. It’s user-friendly. The UI and everything makes it easy to navigate and install additional features. I use it for live sessions and its doing the job perfectly. Didn’t even made my website heavy. Was able to referral URL spam which GA couldn’t exactly filter out 👍🏻

Easy and insightful right "out of the box" and so much customer data available Product installation (on our Shopify store) was effortless! And we're already collecting useful data after just one day. I've chatted through the support function and got quick, helpful responses, and I also took advantage of an onboarding call (via Zoom) where Jordan walked me through all of the app features and gave me some very useful tips to help get a deeper understanding of the customer journey across our site. So far, I've been using the heat maps, replays, events, and funnels, but I will soon test out the survey function as well. We are on a standard 7-day trial at the moment, and there is an easy to understand sessions counter on our dashboard, so at the end of the trial, I'll know exactly which paid plan will fit our needs! I appreciate the help from the Lucky Orange team getting started on the right foot.

Emilia was wonderful Emilia was able to answer all of my questions on how to use the platform to my benefit quickly and concisely. She also provided additional information that I can use to hopefully set my store up for future success. I am very appreciative for the consultation and education on how to use Lucky Orange. I expect this to be a long relationship. Thank You again!