Easy and insightful right "out of the box" and so much customer data available Product installation (on our Shopify store) was effortless! And we're already collecting useful data after just one day. I've chatted through the support function and got quick, helpful responses, and I also took advantage of an onboarding call (via Zoom) where Jordan walked me through all of the app features and gave me some very useful tips to help get a deeper understanding of the customer journey across our site. So far, I've been using the heat maps, replays, events, and funnels, but I will soon test out the survey function as well. We are on a standard 7-day trial at the moment, and there is an easy to understand sessions counter on our dashboard, so at the end of the trial, I'll know exactly which paid plan will fit our needs! I appreciate the help from the Lucky Orange team getting started on the right foot.

The quickest solution from a support… The quickest solution from a support chat yet! Our issue was resolved immediately.

The Best Recording App I had a weird issue with my lucky orange app and after i request a support. Emilia was able to help me out and resolve my issue. This app and their support is definitely the best in their game.

Great I think it's great that I can track the user behavior so precisely, and understand how someone searches in the store, reads and see what content is relevant

Gives useful insight into customer behavior on our site The app helped us become aware of rage clicks, indicating customer's frustration, which we otherwise may not have known about. Useful tool so far.