Noah Whitley
GBDave and team are top-notch… Dave and team are top-notch professionals! Always a pleasure working with tapeandmedia - if you're unsure of what tape backup company to work with - look no further!
Jonathan
GBgood customer service Reponded quickly to a custom request: good customer service.
Ronald R.
GBDelayed order and missing parts unresolved I placed my order online, but then it was delayed when the seller questioned the validity of the order. They left a voicemail, but it was over the weekend and my order was delayed 3 days by the time I was able to reach them at the beginning of the week. When I received the discproducer pp-100ap, it was listed as having 5 blank discs included with the purchase. There are NONE... only an empty place in the packaging for them. I left a voice message a few days ago, but still haven't received a response about the missing items. For a printer over $2300, I would assume that a couple of dollars worth of discs would be a simple fix, but not yet.
cditch
GBQuick responses Quick responses, very polite, easy to work with. Placed order and it shipped the following day.
Marshall
GBAwesome experience Awesome experience. They contacted me very quickly after I made my order, and worked with me to customize the tape labels that we would need. They also went above and beyond - I asked if they would throw in an extra cleaning tape label as I had another tape just sitting around, and they said yes. When I received the box, not only did I find an extra cleaning tape label, but a free cleaning tape as well.