J. I.
GBNeed to improve 1:1 contact support Overall BEMO provided a good email migration service. They have a pretty standard process they follow which worked relatively well. The issues we had were when the process didn't work perfectly and we asked for further support. During the cutover it would be beneficial for BEMO to setup a live meeting for support calls to be addressed immediately. We had issues setting up MFA right at the start and contacting BEMO over the phone did not work and email was slow. Getting back into contact with our assigned engineer was difficult at first.
Bud Bynack
GBThank You As the smallest of small businesses--it's just me--I appreciate your support in dealing with Microsoft's end of security support for Windows 7. I know you won't get rich dealing with people like me, but my needs are real, and I've been dealing real people who seem to care about them. I couldn't ask for more. Thank you.
Christine Hart
GBI was satisfied with their work I was satisfied with their work. I thought the transfer went smoothly, everyone seemed professional and courteous, and given the time constraints their performance was quick and on-time. Fairly stress free from our perspective.
M M
GBI'm impressed so far I'm impressed so far. I usually dread communicating with tech companies because typical communication skills sometimes require much deciphering and back-and-forth. But communication from BeMo is efficient and clear, and they swiftly addressed a couple of issues that came up for me at sign-up. I could also tell that their in-house communication systems are well-oiled. I haven't received product support as I had expected, however.
Karina Gonzalez
GBBemo was great but it took a long time⦠Bemo was great but it took a long time to get responses so I ended up having to help everyone for all the little questions throughout the way during cutover/migration. They have since improved and have been great.