It was very scary It was very scary when I wasn’t receiving the verification code meaning I couldn’t access my account. I finally got to support and Vaida couldn’t have been more helpful explaining what was happening that end. Thankfully, all was sorted and I am now in my account again. Thank you.

MailerLite Has The Best Customer Service I have used the MailerLite email marketing services for the past two years for my WordPress website. The customer service was exceptional whenever I had a problem I could not figure out. MailerLite also provides written guidelines and videos I find most helpful. According to Forbes, it was rated as one of the best email marketing software of 2023. That has always been my experience.

No authetication possible I have the free plan, and after going to the 'new' Mailerlite all my campaigns are gone. Also authentication is not possible. I have made the required records in DNS, and they look good, but authentication gives errors. I have used ML for 5 years, and it was really good, but I have to try another service now.

Thrilled with the support I have received many recommendations to use MailerLite because it is said to be extremely easy to use. I had a bit of a challenge in activating my account, but I am extremely happy and grateful for the support you have given me. You guided me nicely step by step, until the final activation of the account. Thank you very much for all your help. I will happily recommend using MailerLite in the future.

They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. Mailerlite just took off "by mistake" my admin status from 2 of my accounts and I have to ask a customer to give me admin back on one of them, when I am the one who made it from scratch, paid for it directly and managed it for him. No compensation proposed, I can just be happy they fixed it after a whole day of work wasted, and having to sort half the problem by myself. If you trust them for giving them your email marketing assets, I guess you are in danger this will happen to you too. Already migrating to another, hopefully more trustworthy email marketing platform.