MailerLite Has The Best Customer Service I have used the MailerLite email marketing services for the past two years for my WordPress website. The customer service was exceptional whenever I had a problem I could not figure out. MailerLite also provides written guidelines and videos I find most helpful. According to Forbes, it was rated as one of the best email marketing software of 2023. That has always been my experience.

Simple yet powerful In my experience, MailerLite is a perfect choice for small business owners or startup teams, in search of a modern, elegant, and user-friendly email campaign platform. Some might see its limited design options as a drawback, but I view it as a plus; fewer options can lead to better outcomes more quickly, especially when those options are not only well-crafted but also adjustable enough to match them with your brand's look and feel. Text elements let advanced users tweak their HTML code. That's a win in my eyes. Another major advantage is its expert customer service for paying subscribers. Despite MailerLite's focus on simplicity, their support team has given me detailed and thoughtful answers when I needed a more in-depth explanation.

Automation can be Confusing Automation can be Confusing! Submitting a form on the weekend - no problem. A reply email arrived stating that someone would reply to me as soon as possible. They did, and it was still the weekend. The automation issues were fixed, and further questions from me were answered in a timely and knowledgeable manner. Thanks Team

A great choice for email marketing Very happy with Mailerlite after around a year of using it. I find it's complicated enough to do intricate things, but also not too complicated like some other (more expensive) options (hi Active Campaign). I'm happy to recommend. It has help grow my business without question.

They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. Mailerlite just took off "by mistake" my admin status from 2 of my accounts and I have to ask a customer to give me admin back on one of them, when I am the one who made it from scratch, paid for it directly and managed it for him. No compensation proposed, I can just be happy they fixed it after a whole day of work wasted, and having to sort half the problem by myself. If you trust them for giving them your email marketing assets, I guess you are in danger this will happen to you too. Already migrating to another, hopefully more trustworthy email marketing platform.