EXCEPTIONAL and FAST customer support from Denise!!! We had made a mistake on our automation timing and the sequence had triggered too early. We needed to set up an auxiliary automation and didn't understand how to import the affected subscribers, which would trigger the new series of emails. It was Saturday night and Denise got back to us in MINUTES! We went back and forth a few times and she was SO FAST. Finally, she offered to import the affected subscribers for us and this new automation triggered only TWO MINUTES LATER! I have worked customer support myself and am so impressed by her professionalism, swiftness, and friendliness. Thank you so much Denise!!!

Happy to use Mailerlite Well, you have a great app, I like all the things you provide. The email authorification made me a little frustrated... But overall you live chat customer service is awesome and so kind and helpfull (David and Mariia) - they helped me with my issue and made my client happy too. So I am having good experience with you guys :).

We've used Mailerlite for email marketing We've used Mailerlite for a couple of years, it has been truly wonderful to work with it and it offers all the necessary capabilities to integrate into your Marketing activities. It's also been a pleasure to work with Lilian form customer support who kindly helped us to resolve any queries! Warm recommendations.

It was very scary It was very scary when I wasn’t receiving the verification code meaning I couldn’t access my account. I finally got to support and Vaida couldn’t have been more helpful explaining what was happening that end. Thankfully, all was sorted and I am now in my account again. Thank you.

No authetication possible I have the free plan, and after going to the 'new' Mailerlite all my campaigns are gone. Also authentication is not possible. I have made the required records in DNS, and they look good, but authentication gives errors. I have used ML for 5 years, and it was really good, but I have to try another service now.