No authetication possible I have the free plan, and after going to the 'new' Mailerlite all my campaigns are gone. Also authentication is not possible. I have made the required records in DNS, and they look good, but authentication gives errors. I have used ML for 5 years, and it was really good, but I have to try another service now.

Troubleshooting an issue with Sites I use MailerLite primarily for hosting resources under the Sites heading. I was having trouble loading my resources, e.g. resources (dot) mydomain (dot) com/resource. The Bot was friendly and quickly found an available agent for me to speak with. David was upbeat and friendly, and was able to fix my problem within minutes. All of my Sites are working again.

Simple yet powerful In my experience, MailerLite is a perfect choice for small business owners or startup teams, in search of a modern, elegant, and user-friendly email campaign platform. Some might see its limited design options as a drawback, but I view it as a plus; fewer options can lead to better outcomes more quickly, especially when those options are not only well-crafted but also adjustable enough to match them with your brand's look and feel. Text elements let advanced users tweak their HTML code. That's a win in my eyes. Another major advantage is its expert customer service for paying subscribers. Despite MailerLite's focus on simplicity, their support team has given me detailed and thoughtful answers when I needed a more in-depth explanation.

Automation can be Confusing Automation can be Confusing! Submitting a form on the weekend - no problem. A reply email arrived stating that someone would reply to me as soon as possible. They did, and it was still the weekend. The automation issues were fixed, and further questions from me were answered in a timely and knowledgeable manner. Thanks Team

EXCEPTIONAL and FAST customer support from Denise!!! We had made a mistake on our automation timing and the sequence had triggered too early. We needed to set up an auxiliary automation and didn't understand how to import the affected subscribers, which would trigger the new series of emails. It was Saturday night and Denise got back to us in MINUTES! We went back and forth a few times and she was SO FAST. Finally, she offered to import the affected subscribers for us and this new automation triggered only TWO MINUTES LATER! I have worked customer support myself and am so impressed by her professionalism, swiftness, and friendliness. Thank you so much Denise!!!