MailerLite Has The Best Customer Service I have used the MailerLite email marketing services for the past two years for my WordPress website. The customer service was exceptional whenever I had a problem I could not figure out. MailerLite also provides written guidelines and videos I find most helpful. According to Forbes, it was rated as one of the best email marketing software of 2023. That has always been my experience.

This platform is easy and intuitive to… This platform is easy and intuitive to use. On the few occasions I have needed assistance, the response and help were great.

Troubleshooting an issue with Sites I use MailerLite primarily for hosting resources under the Sites heading. I was having trouble loading my resources, e.g. resources (dot) mydomain (dot) com/resource. The Bot was friendly and quickly found an available agent for me to speak with. David was upbeat and friendly, and was able to fix my problem within minutes. All of my Sites are working again.

Happy to use Mailerlite Well, you have a great app, I like all the things you provide. The email authorification made me a little frustrated... But overall you live chat customer service is awesome and so kind and helpfull (David and Mariia) - they helped me with my issue and made my client happy too. So I am having good experience with you guys :).

They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. Mailerlite just took off "by mistake" my admin status from 2 of my accounts and I have to ask a customer to give me admin back on one of them, when I am the one who made it from scratch, paid for it directly and managed it for him. No compensation proposed, I can just be happy they fixed it after a whole day of work wasted, and having to sort half the problem by myself. If you trust them for giving them your email marketing assets, I guess you are in danger this will happen to you too. Already migrating to another, hopefully more trustworthy email marketing platform.