Thrilled with the support I have received many recommendations to use MailerLite because it is said to be extremely easy to use. I had a bit of a challenge in activating my account, but I am extremely happy and grateful for the support you have given me. You guided me nicely step by step, until the final activation of the account. Thank you very much for all your help. I will happily recommend using MailerLite in the future.

Always great service! I always have great service from MailerLite Support. I don't know what goes on behind the scenes, but on my end, it sure looks like the team is calm and patient and always willing to work through my issues until they are resolved.

Simple yet powerful In my experience, MailerLite is a perfect choice for small business owners or startup teams, in search of a modern, elegant, and user-friendly email campaign platform. Some might see its limited design options as a drawback, but I view it as a plus; fewer options can lead to better outcomes more quickly, especially when those options are not only well-crafted but also adjustable enough to match them with your brand's look and feel. Text elements let advanced users tweak their HTML code. That's a win in my eyes. Another major advantage is its expert customer service for paying subscribers. Despite MailerLite's focus on simplicity, their support team has given me detailed and thoughtful answers when I needed a more in-depth explanation.

EXCEPTIONAL and FAST customer support from Denise!!! We had made a mistake on our automation timing and the sequence had triggered too early. We needed to set up an auxiliary automation and didn't understand how to import the affected subscribers, which would trigger the new series of emails. It was Saturday night and Denise got back to us in MINUTES! We went back and forth a few times and she was SO FAST. Finally, she offered to import the affected subscribers for us and this new automation triggered only TWO MINUTES LATER! I have worked customer support myself and am so impressed by her professionalism, swiftness, and friendliness. Thank you so much Denise!!!

Happy to use Mailerlite Well, you have a great app, I like all the things you provide. The email authorification made me a little frustrated... But overall you live chat customer service is awesome and so kind and helpfull (David and Mariia) - they helped me with my issue and made my client happy too. So I am having good experience with you guys :).