It was very scary It was very scary when I wasn’t receiving the verification code meaning I couldn’t access my account. I finally got to support and Vaida couldn’t have been more helpful explaining what was happening that end. Thankfully, all was sorted and I am now in my account again. Thank you.

I love MailerLite! I love that MailerLite is easy to use. I love that I can set up automations to onboard new subscribers, and use features like surveys in my newsletters. Their support staff is excellent, too! So knowledgeable, helpful, and kind.

They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. Mailerlite just took off "by mistake" my admin status from 2 of my accounts and I have to ask a customer to give me admin back on one of them, when I am the one who made it from scratch, paid for it directly and managed it for him. No compensation proposed, I can just be happy they fixed it after a whole day of work wasted, and having to sort half the problem by myself. If you trust them for giving them your email marketing assets, I guess you are in danger this will happen to you too. Already migrating to another, hopefully more trustworthy email marketing platform.

Always great service! I always have great service from MailerLite Support. I don't know what goes on behind the scenes, but on my end, it sure looks like the team is calm and patient and always willing to work through my issues until they are resolved.

Panagiotic was excellent Panagiotic was excellent! He quickly diagnosed my issue, offered to go above and beyond by confirming proper email delivery across multiple email platforms. He worked with me for about an hour. It's hard to find excellent customer support these days, and he definitely exceeded my expectations.