Simple yet powerful In my experience, MailerLite is a perfect choice for small business owners or startup teams, in search of a modern, elegant, and user-friendly email campaign platform. Some might see its limited design options as a drawback, but I view it as a plus; fewer options can lead to better outcomes more quickly, especially when those options are not only well-crafted but also adjustable enough to match them with your brand's look and feel. Text elements let advanced users tweak their HTML code. That's a win in my eyes. Another major advantage is its expert customer service for paying subscribers. Despite MailerLite's focus on simplicity, their support team has given me detailed and thoughtful answers when I needed a more in-depth explanation.

MailerLite Has The Best Customer Service I have used the MailerLite email marketing services for the past two years for my WordPress website. The customer service was exceptional whenever I had a problem I could not figure out. MailerLite also provides written guidelines and videos I find most helpful. According to Forbes, it was rated as one of the best email marketing software of 2023. That has always been my experience.

No authetication possible I have the free plan, and after going to the 'new' Mailerlite all my campaigns are gone. Also authentication is not possible. I have made the required records in DNS, and they look good, but authentication gives errors. I have used ML for 5 years, and it was really good, but I have to try another service now.

Troubleshooting an issue with Sites I use MailerLite primarily for hosting resources under the Sites heading. I was having trouble loading my resources, e.g. resources (dot) mydomain (dot) com/resource. The Bot was friendly and quickly found an available agent for me to speak with. David was upbeat and friendly, and was able to fix my problem within minutes. All of my Sites are working again.

Panagiotic was excellent Panagiotic was excellent! He quickly diagnosed my issue, offered to go above and beyond by confirming proper email delivery across multiple email platforms. He worked with me for about an hour. It's hard to find excellent customer support these days, and he definitely exceeded my expectations.