They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. Mailerlite just took off "by mistake" my admin status from 2 of my accounts and I have to ask a customer to give me admin back on one of them, when I am the one who made it from scratch, paid for it directly and managed it for him. No compensation proposed, I can just be happy they fixed it after a whole day of work wasted, and having to sort half the problem by myself. If you trust them for giving them your email marketing assets, I guess you are in danger this will happen to you too. Already migrating to another, hopefully more trustworthy email marketing platform.

Always great service! I always have great service from MailerLite Support. I don't know what goes on behind the scenes, but on my end, it sure looks like the team is calm and patient and always willing to work through my issues until they are resolved.

Troubleshooting an issue with Sites I use MailerLite primarily for hosting resources under the Sites heading. I was having trouble loading my resources, e.g. resources (dot) mydomain (dot) com/resource. The Bot was friendly and quickly found an available agent for me to speak with. David was upbeat and friendly, and was able to fix my problem within minutes. All of my Sites are working again.

Panagiotic was excellent Panagiotic was excellent! He quickly diagnosed my issue, offered to go above and beyond by confirming proper email delivery across multiple email platforms. He worked with me for about an hour. It's hard to find excellent customer support these days, and he definitely exceeded my expectations.

I was having a problem authenticating… I was having a problem authenticating my account. I contacted maierlite support and they assisted me in getting this task accomplished within minutes. Bravo