Thrilled with the support I have received many recommendations to use MailerLite because it is said to be extremely easy to use. I had a bit of a challenge in activating my account, but I am extremely happy and grateful for the support you have given me. You guided me nicely step by step, until the final activation of the account. Thank you very much for all your help. I will happily recommend using MailerLite in the future.

Troubleshooting an issue with Sites I use MailerLite primarily for hosting resources under the Sites heading. I was having trouble loading my resources, e.g. resources (dot) mydomain (dot) com/resource. The Bot was friendly and quickly found an available agent for me to speak with. David was upbeat and friendly, and was able to fix my problem within minutes. All of my Sites are working again.

They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. They took off my admin role for no reasons and gave it to someone having no business with the email marketing of my company. Mailerlite just took off "by mistake" my admin status from 2 of my accounts and I have to ask a customer to give me admin back on one of them, when I am the one who made it from scratch, paid for it directly and managed it for him. No compensation proposed, I can just be happy they fixed it after a whole day of work wasted, and having to sort half the problem by myself. If you trust them for giving them your email marketing assets, I guess you are in danger this will happen to you too. Already migrating to another, hopefully more trustworthy email marketing platform.

Always great service! I always have great service from MailerLite Support. I don't know what goes on behind the scenes, but on my end, it sure looks like the team is calm and patient and always willing to work through my issues until they are resolved.

It was very scary It was very scary when I wasn’t receiving the verification code meaning I couldn’t access my account. I finally got to support and Vaida couldn’t have been more helpful explaining what was happening that end. Thankfully, all was sorted and I am now in my account again. Thank you.