Mark Brainard
GBPanagiotic was excellent Panagiotic was excellent! He quickly diagnosed my issue, offered to go above and beyond by confirming proper email delivery across multiple email platforms. He worked with me for about an hour. It's hard to find excellent customer support these days, and he definitely exceeded my expectations.
Fee
NZIt was very scary It was very scary when I wasn’t receiving the verification code meaning I couldn’t access my account. I finally got to support and Vaida couldn’t have been more helpful explaining what was happening that end. Thankfully, all was sorted and I am now in my account again. Thank you.
Steve
GBEXCEPTIONAL and FAST customer support from Denise!!! We had made a mistake on our automation timing and the sequence had triggered too early. We needed to set up an auxiliary automation and didn't understand how to import the affected subscribers, which would trigger the new series of emails. It was Saturday night and Denise got back to us in MINUTES! We went back and forth a few times and she was SO FAST. Finally, she offered to import the affected subscribers for us and this new automation triggered only TWO MINUTES LATER! I have worked customer support myself and am so impressed by her professionalism, swiftness, and friendliness. Thank you so much Denise!!!
Madara Puķīte
LVWe've used Mailerlite for email marketing We've used Mailerlite for a couple of years, it has been truly wonderful to work with it and it offers all the necessary capabilities to integrate into your Marketing activities. It's also been a pleasure to work with Lilian form customer support who kindly helped us to resolve any queries! Warm recommendations.
MJ Mumford
CAAlways great service! I always have great service from MailerLite Support. I don't know what goes on behind the scenes, but on my end, it sure looks like the team is calm and patient and always willing to work through my issues until they are resolved.