To the point, FS has some of the best CSR's. I'm going to keep this simple. I have had dealings with FS for a number of years. Despite the 12 hr time zone difference, and sometimes an issue with Chinese to English wording, I have had some of the best customer service experiences with them since the pandemic made a mess of everything. The cables and fiber modules I have purchased from them work flawlessly.

Fantastic before-and-after-sales service! My sales rep always goes above and beyond to make sure I'm satisfied with my purchases, and to also help me make informed decisions on purchases before placing my orders. In addition, FS' products are of the highest quality and come at an extremely reasonable price! I would highly recommend FS' products to network admins who are looking for top-tier products at an affordable price.

Fast Delivery and Impressive FS BOX V4 Fast Delivery (5/5): The product arrived quickly, within just a few days of ordering. Kudos for the speedy delivery. Sleek Design (5/5): The FS BOX V4 boasts a sleek and modern design that complements any setup. It's well-built and looks fantastic. Easy Connectivity (5/5): Setting it up was a breeze. It effortlessly connects to devices. Smartphone Control (5/5): The smartphone app makes customization a snap. You can adjust settings and manage devices conveniently from your phone.

Exceptional Quality and Shipping This company knows their product well and gets the product delivered to you in an efficient and timely manner. All product arrives quickly and usually within the time frame given if not before then, and arrives safely in perfect condition. Their sales specialist Fancy Zhou is quick to respond to inquiries and is exceptional in every way! I highly recommend FS.com for all fiber cabling needs!

Nothing short of Excellent We are a small business who deal with FS a few times every year and each time, we have received above the line support from our account manager Queenie, who, without any exception has gotten back to us within 1-2 hours of emailing. Furthermore, FS have great prices with exact stock count across their warehouses making them fully transparent which is something that all businesses should have. Free express delivery on orders over AU $99 is also a bonus. FS are always our first and only priority for anything involving Network and Server accessories. Thank You FS!!!