New Gutter owner
USI love Money Minder! I am a first year novice club treasurer who really had no idea what he had gotten himself into. As a senior, I had much to learn without much in the way of help from the past club treasurer. My son helped research online for the best fit for me relative to a simple, easy to understand accounting software product. He landed on Money Minder and boy am I glad he did! He felt that, of all the options he researched, Money Minder seem to have the best customer support. I have found that to be absolutely spot on and most beneficial. They are extremely fast to respond to live chat cry's for help. They expertly diagnose the problem you contact them about and the most appreciated part is how friendly, patient and understanding they are. They stay with you until the problem is solved and never seem to be put off by questions asked. I also really like how the use a coaching technique that enables the customer to join in the solution, thus gaining confidence in their abilities. In addition, one can request a transcript to be sent of the chat. This can then be printed for future reference. Whoa, that is super helpful, trust me! : ) I started with Money Minder in January of 2023 and have been 100% satisfied! I can highly endorse and recommend this company to anyone who has taken on the challenge of becoming a novice treasurer! Try 'em...You'll be glad you did!
Diane
USThe support team (Luke specifically!)… The support team (Luke specifically!) was absolutely amazing. They worked patiently with me to figure out the problem we were having, and stayed on the phone to make sure all aspects were properly connected. Setting up an appointment was easier than waiting online for hours, and they called promptly and were super helpful.
Sierra Townhouses HOA
USGreat support and knowledge Jules, Traci, and the rest of the crew are great. They helped me get our HOA books and payment system set up. This was very new for me but they walked me through it with such patience and kindness. They are very knowledgeable and made it a wonderful experience for me. I know if I ever need support that they are there to answer any questions I have. I highly recommend Money Minder.
Jenn the Treasurer
USWe're commemorating a remarkable decade… We're commemorating a remarkable decade of using MoneyMinder for our Kiwanis club. When you might wonder why MoneyMinder, we simply ask, "Why wouldn't you?" Gone are the days when I dedicated countless hours each week to managing our club's finances; now, it's a matter of minutes, quite literally. With MoneyMinder, anyone can take the reins, as every board member gains seamless access. You can effortlessly track volunteer hours, monitor memberships, oversee activities and programs, and have all the essential information right at your fingertips. What sets MoneyMinder apart is its effortless transition for new Treasurers. Your records are easily accessible, and your monthly reports are just a click away. Moreover, the customer service is nothing short of extraordinary. They're always there when you need them, ready to assist with kindness and expertise. You won't find a more satisfying experience elsewhere.
Johanna Koning
USOur condo Association is in it's fourth year with MoneyMinder. Our condo Association is in it's fourth year using the MoneyMinder software. The software is very user friendly, one wouldn't need an accounting background to use the product. The very competent staff is very prompt and helpful when questions arise. Additionally, when confronted with an accounting allocation problem, the senior staff was very helpful in walking me through the issues involved, saving our association a great deal of money.