Will and Lorena are the BEST Will and Lorena are the BEST! We moved into a large home with lots of smoke detectors and thermostats, and also decided to install a security system. I loved their initial consultation, which included looking at the (somewhat dated) wiring in our home to determine compatibility. We also talked through all the options around smart doorbell, outside cameras, and different Nest thermostat models. We couldn't be happier with the results! We feel extra secure with all the suggestions they had about our security system, they took the time to uninstall all the hardware from the previous owners, and they took such extra, professional care with the install (including lovely touches like silicone insulating the holes for security cameras to prevent water leaks). And Lorena and Will are such nice people and a pleasure to work with. They made it super easy to work with them and they are so professional with great judgement. Will be recommending them to all our friends; in the meantime, do yourself a favor and hire them!

Fantastic installation, very professional. Lorena and Will were absolutely fantastic to work with. They were super professional, friendly, on-time, and responsive. Scheduling an appointment was very easy and smooth. When Will came on site, we realized that we might have difficulty drilling through the tiles behind where the Nest Hello would be mounted. Rather than just throwing caution to the wind and going for it, Will was super meticulous about doing it right. We tested a drill bit against an extra piece of tile I had on hand, and it didn't go through. Will then took the spare piece of tile with him, went and found/bought some drill bits that would work, came back a couple of days later and did a fantastic, clean installation. He absolutely takes pride in the quality of his work, and it clearly shows. I would recommend Will and Lorena from AvidWorks to everyone, and would certainly go back to them for any future Nest needs.

Excellent Experience I had an excellent experience with AvidWorks, both with Lorena with customer support and Will with installation. AvidWorks installed several smart-home products, and Lorena and Will were very efficient, enthusiastic, professional, and thorough in explaining not only how each product works, but further possibilities in integrating my home system. As a result, I'm having AvidWorks back out to install additional products and put my entire home on one system. Highly recommended.

Professional, pleasant, learning experience Professional, neat, clean, punctual, can’t say enough. The cameras installed all exceptional and professional install. All my new switches install look like they were part of the house since it was built. After everything was installed the tech took the time to explain how everything works, how to manage the products with the apps, paired it with my Alexa and explained how to give it commands for the switches. William didn’t just install our products, he made it a pleasant, learning experience. There should be more techs like him.

Excellent service Excellent service, great attention to detail, from quote to installation was a pleasurable experience!