Terrible customer service Terrible customer service. I used them to buy the domain name then signed up for the Wix package. The domain would not connect with Wix. Support just sent email after email pushing me to contact Wix (which I did and they confirmed that Name.com needed to take care of the issue). Over and over I sent screenshots of the problem and they just keep you in the loop of "so sorry you are having the problem" with directions to fix the problem that was irrelevant to to the problem I am having. This has been going on for weeks. Requested my money back for the Wix package and they won't return it because it is passed the 14 days even though I started a ticket to get the issue resolved. I am not one to post reviews but beware!

Horrible Customer Service Imagine you want to reset a password (@t-online.de), but you can't because the email never hits your inbox. (Possibly due to blacklist or bad configuration). This is a critical issue when customers don't receive invoices or login-related emails. The support team has absolutely no idea and is not helpful at all.

Good support service Inno was very kind and really helpful in helping me solving my problem. Great job!

About the customer support I had a issue with SSL certificate issue and I was able to contact Inno through the live chat. happy to mention that the customer service is very friendly and efficient and gave a support to go through it issue.

Angel was a great help Angel was a great help. Solved my issue in a few minutes. Very nice to have her on the other end.