Excellent customer service! The BackJoy Posture Plus was recommended to me by a friend. I accidentally ordered the wrong one online and noticed it later in the day. I called Customer Service to try to fix the problem. Someone answered right away and I explained what happened. He took the information and said he'd try to change the order before it went out. Later in the day I received an email that the order had indeed been fixed and I received the BackJoy Posture Plus was delivered!

Doesn't perform as advertised Used it for 2-3 weeks and it helps just a bit. Never like shown in promotional videos, which are really exaggerated. It may be improved by giving it some height in the back or more slanted, and using a more sturdy material. Not pleased and would not recommend. Too expensive for something that doesn't perform as advertised.

Great Posture! This SitSmart Posture Plus keeps my back in the correct posture when sitting on chairs and bleachers! It really does for me everything as advertised: "safe and effective way to relieve lower back pain and improve posture." Was concerned that it would be hot during the summer months. Not so. Thank you BackJoy!

I bought one last year and it really… I bought one last year and it really helped my hips and legs in my travels, so I bought another one to leave at my other residence. I received the seat quickly and in good condition. Would highly recommend it for anyone with lower back issues.

Not worth the price It is supposed to help me with my posture but after using it for a month, I feel more comfortable sitting without it. I work long period of hours sitting in front of a computer and I don't think this helps. A normal cushion is nicer to seat on.