Ordered a bottle of Bvlgari Pour Homme… Ordered a bottle of Bvlgari Pour Homme Soir and received the regular Bvlgari pour homme EDT. I will not be purchasing from this site again. Edit: The company reached out to me on their own and provided a refund while also allowing me to keep the incorrect item. It’s unfortunate that I didn’t get the original one I wanted, but customer service responded quickly.

Poor service and poor customer support Poor service and poor customer support. I ordered and paid for two bottles of perfume. However, perfumesandrea sent one. Upon my request to customer support to send the second bottle of perfume (or refund me for it), I was asked to send a photo of what went wrong. This was a ridiculous response, however, I did so - sent a photo of the one bottle of perfume received . I am still awaiting a response to my issue (and photo).

On their part(PerfumesAndrea) On their part(PerfumesAndrea), there was no issues. Tracking number was sent with haste after my request... However I never received the package, due to USPS. After tracking it, it stated that package was left with neighbor, WHICH WAS A COMPLETE LIE?.... I requested for that matter to be looked into; still no response from Usps

As I had experienced an allergy to… As I had experienced an allergy to perfume recently, I asked that the order be cancelled and a refund be issued. However the item arrived. Now I must wait for a return label to return the item and get a refund. Replies take longer than expected.

Happy Customer Not like what most of us are used to with speed and communication from the big company that took over the world, but everything was great. Received two emails and product arrived within a week. No issues with authenticity. My wife has been using this for years and would have known if something were fishy. Would definitely buy from again.