Horrible experience Horrible experience! There was no confirmation email sent to the main box nor spam (waited and refreshed after 24 hours) so I couldn't use the service even if I credited the account with 10$. So basically useless. Also, I forgot my password, and after trying to reset my password, the button reset doesn't work on multiple browsers. Don't use it !!

Watch out when you use this service Watch out when you use this service. they will keep charging when you stop the service. and for me, it was not clear that that was the case so I had to pay even if i didn't use the service.. could not get a refund or anything. really disappoining.. and such a waste...

You get what you pay for... The service is cheap but the on-demand instance randomly disconnected me after a few days. Luckily I could reconnect before anyone else jumped on, otherwise it would be a total loss - all data gone. As expected customer service is nonexistent - "we'll be with you in just a minute" = infinite hold

Wanted to ask something related to the… Wanted to ask something related to the machine specs I rented and reached out via the online chat. Super fast response from Jake and addressed my queries in no time. 5 stars customer service!

Livechat is lacking, servers are good but a lot of waiting time The computation power is there, and is good, your server wont crash and it will work well, however there's a bit of shortage since a lot of times you cant use your own server because the gpu is being used by another user, and while you wait for it to be avayable you are still getting billed for the storage. At start, I had a terrible experience where some misleading text would lead to some unexpected payments, but finally the support team realised the mistake and refunded the full amount, so I'm OK with that. Is vast.ai worth it? If you don't mind waiting for your turn while paying storage and also can get thru the misleading text, servers arent bad...