Livechat is lacking, servers are good but a lot of waiting time The computation power is there, and is good, your server wont crash and it will work well, however there's a bit of shortage since a lot of times you cant use your own server because the gpu is being used by another user, and while you wait for it to be avayable you are still getting billed for the storage. At start, I had a terrible experience where some misleading text would lead to some unexpected payments, but finally the support team realised the mistake and refunded the full amount, so I'm OK with that. Is vast.ai worth it? If you don't mind waiting for your turn while paying storage and also can get thru the misleading text, servers arent bad...

Horrible experience Horrible experience! There was no confirmation email sent to the main box nor spam (waited and refreshed after 24 hours) so I couldn't use the service even if I credited the account with 10$. So basically useless. Also, I forgot my password, and after trying to reset my password, the button reset doesn't work on multiple browsers. Don't use it !!

Good service The service Is good and Very user friendly and cheap. Also support Is really nice and friendly but they take sometime to reply to us. Overall gread experience.

FloatScale.com launched its AI Data… FloatScale.com launched its AI Data Center and soon needed to fill capacity quickly. Vast.ai has the best expertise in this. As early adopters we don't seek perfection just mutual understanding. Vast.ai support helped us out within minutes. You can't get that anywhere else. The world is changing for the better and companies like ours are set to accelerate things together. Thank you!

Wanted to ask something related to the… Wanted to ask something related to the machine specs I rented and reached out via the online chat. Super fast response from Jake and addressed my queries in no time. 5 stars customer service!