Lonnie Jones
GBI returned the SP 700 printer back to… I returned the SP 700 printer back to you months ago because it did not have Ethernet. I was sent an invoice stating the refund for the purchase but the funds were never credited to my account. I reached out several times to have this matter rectified but to date I have not been refunded for the purchase. This is horrible customer service and poor business. Now I have to take legal action to retrieve my refund.
Nodor Darts
GBDealing with you was one of the worst… Dealing with you was one of the worst purchasing experiences we have had to do. We would not get emails back, no one would ever answer the phone. We wouldn't be able to get hold of anyone for weeks. Simply contacting you and trying to get an answer back was the worst and most difficult part. Even when we were able to get hold of Ivan, he then was waiting for weeks for a response from a colleague. We would then start the process of getting hold of Ivan all over again.
James D
GBThe parts I ordered didn’t show for… The parts I ordered didn’t show for weeks. Not too good. However,,sales representative got it moving promptly therefore making a 1-star experience 4-star
Cat Girl
GBGreat Customer Service Great customer service. After 3 weeks without receiving the item I ordered, Ivan worked with me after FedEx returned the item to Logiscenter. He was kind, patient, and knowledgeable.
Bob
GBSales reps are helpful and professional -