I mistook a product name (plaque… I mistook a product name (plaque ‘blaster’) for how it worked (I imagined water blasts cleaning teeth). Ultrasonic instead requires good eyesight & steady hands (we’re 70+ and lack that). Instead of hassling with shipping ‘em back for credit etc, she offered to just rebate one & make it a BOGO, which I agreed to, hoping our kids or some friends will be happy to get ‘em from us as gifts. Good win-win solution.

Unparalleled customer service from… Unparalleled customer service from start to finish. I cannot recommend this company enough. Where you like the product or find it effective, the way they treat their customers is remarkable. Especially in today’s world.

Customer service is not servicing the customer… Customer service is not customer focused. I received 3 nail clippers and I only need 1. I assumed it was my mistake when ordering (which now I seriously doubt it). I had seen 4 different messages asking for a return address so send the other 2 back and receive a refund. Unsuccessfully so far !!! They have on your customer needs and remember the old saying: "The customer is always right".

Works well My nails are better but still have a ways to go.

Nose hair remover is a nifty tool for… Nose hair remover is a nifty tool for painless nostril hair removal. The device is also attractive and of a small size convenient for travel. No batteries required.