Support was great until yesterday when… Support was great until yesterday when I asked for a refund for a server I was not using (the invoice was just paid). I got an email telling me that even if they wanted they couldn't refund it due to limitations with Stripe, even though I did receive a refund about 2 months ago when the payment method was Stripe too, however. Server quality is good, but 2 stars just because of support. EDIT: Corrected rating, can say, that if you are looking for a cheap and good host, try them out.

Billed me for cancelled services then… Billed me for cancelled services then accused me of 'stress testing' there networks. We had Jenkins installed onto our VPS and that was all. I would not recommend you to choose them. Horrible support and arrogant CEO. This will be changed upon refund.

Bad technical support Bad technical support. Can't access my VPS (while it shows as active and paid, up and running) outside the internet, while technical support doesn't even look into my ticket and closes it after 15 days of silence

Customer support and services Excellent customer support! I usually get a reply within an hour or so, and the replies are detailed and we'll written! There was a bit of a payment probably at the begging (that's why I am giving 4 stars) but it got fixed quickly! I definitely recommend at least checking them out!

A great company irregardless of other… A great company irregardless of other reviews. I believe NextArray is at fault for most of the issues, and accuratenode does the best possible given their circumstances. I do also believe that you guys should separate yourselves from NextArray to maybe have your own DC or rent out racks in one yourself. Service is spot on, employees are great.