The Dedicated Server has gone offline… The Dedicated Server has gone offline twice in the first month of service for longer than an hour with no explanation as to why. Additionally, I attempted to call the phone number listed and it just rang and eventually hung up. Horrible customer service, DO NOT USE.

Customer support and services Excellent customer support! I usually get a reply within an hour or so, and the replies are detailed and we'll written! There was a bit of a payment probably at the begging (that's why I am giving 4 stars) but it got fixed quickly! I definitely recommend at least checking them out!

Minecraft server Great service. I am using the minecraft hosting service and it seems perfect. TPS most of the time at 20.0 so there is no lag. Customer service may improve but at least they respond.

Bad technical support Bad technical support. Can't access my VPS (while it shows as active and paid, up and running) outside the internet, while technical support doesn't even look into my ticket and closes it after 15 days of silence

Worst customer support ever Worst customer support ever. Bought a server that doesn't even work, support refuses to refund me and tried charging me again for the server when it was never working even after 2-3 weeks. Don't buy from them, this is most likely a scam operation.