Support was great until yesterday when… Support was great until yesterday when I asked for a refund for a server I was not using (the invoice was just paid). I got an email telling me that even if they wanted they couldn't refund it due to limitations with Stripe, even though I did receive a refund about 2 months ago when the payment method was Stripe too, however. Server quality is good, but 2 stars just because of support. EDIT: Corrected rating, can say, that if you are looking for a cheap and good host, try them out.

Customer support and services Excellent customer support! I usually get a reply within an hour or so, and the replies are detailed and we'll written! There was a bit of a payment probably at the begging (that's why I am giving 4 stars) but it got fixed quickly! I definitely recommend at least checking them out!

Bad technical support Bad technical support. Can't access my VPS (while it shows as active and paid, up and running) outside the internet, while technical support doesn't even look into my ticket and closes it after 15 days of silence

Great service! Servers work well without any hiccups, have had no problems at all. Easy to set up, support works lightning quick, and overall a great experiense

The worst hosting experience There are bad supports and then there is this one. In addition, you cannot solve problems with your service on your own. In the panel for the servers you do NOT have the possibility to even reset your password, something as basic as this. Better to spend a couple of euros more, rather than throw them away.