Support was great until yesterday when… Support was great until yesterday when I asked for a refund for a server I was not using (the invoice was just paid). I got an email telling me that even if they wanted they couldn't refund it due to limitations with Stripe, even though I did receive a refund about 2 months ago when the payment method was Stripe too, however. Server quality is good, but 2 stars just because of support. EDIT: Corrected rating, can say, that if you are looking for a cheap and good host, try them out.

Customer support and services Excellent customer support! I usually get a reply within an hour or so, and the replies are detailed and we'll written! There was a bit of a payment probably at the begging (that's why I am giving 4 stars) but it got fixed quickly! I definitely recommend at least checking them out!

Fast servers and instant support Fast servers and instant support Very impressive. Servers are good value for the spec and offers great speed. Have opened 2 support tickets and both were handled within 5 minutes. Highly recommended.

The Dedicated Server has gone offline… The Dedicated Server has gone offline twice in the first month of service for longer than an hour with no explanation as to why. Additionally, I attempted to call the phone number listed and it just rang and eventually hung up. Horrible customer service, DO NOT USE.

Great service! Servers work well without any hiccups, have had no problems at all. Easy to set up, support works lightning quick, and overall a great experiense