Elite Server is the best hosting… Elite Server is the best hosting company in terms of customer support. I have taken hosting services of some famous publications earlier, in terms of speed, reliability they were good too, But when it came to assist in low times and resolving technical issues, I wasn't getting a response for months from them. But this is not the case with Elite Servers. The company provides 24/7 support to solve instant technical issues. The people there are very polite and caring for their clients. This is high time to choose this company if bad customer support is something you are experiencing with your current host right now.

I am really happy with technical… I am really happy with technical support, response within TAT, effective solution against our queries and all other services well managed. Utilizing their managed VPS for my website. Well managed and growth in my company business. Thanks Elite SM for your prompt support.

Great services I thank ESM for its outstanding technical support and patience and for resolving my issues during migration. Fast response, effective solutions, and most importantly, dedicated to helping customers. I use its managed VPS for my business website and my business is growing pretty fast.

Incompetents and liars at best, scammers at worse I won't talk about every problem, as there would be a lot (more) to say, but I have to give you my horrible experience. 01/08/23: I contact them in the goal of leasing a subnet. 04-06/08/23: They seem to be able to suit my needs, so I try to buy a subnet plus a server, but there are problems. Firstly, depending on which page I look, the specifications of the "NVME 128" server aren't the same. You first see “unmetered bandwidth”, but when you buy it, it says 50 TB (which the company confirmed it is). They also say 2 x 2 TB SSD, but when you buy it it's only 960 GB, they confirmed it was in fact 2 x 2 TB but I had to add a second disk, which added cost. Secondly, the credit card option isn't working, PayPal is the only alternative (it seems to have been resolved now). I find out that you can pay on the PayPal page without a PayPal account so I do it. It should now take them at most 12 hours to set up the server (their words). 07/08/23: They announce they are purchasing new hardwares, meaning it will take more time. 13/08/23: The server is finally usable, but again, problems appear. The biggest one being with the subnet, it doesn't suit my needs at all, I was extremely clear from the start that I needed something particular, they explicitly stated that they were able to deliver that. They said I had to wait for the subnet to become what I wanted it to be. 17/08/23: I waited more than planned, I contacted them again about the issue, they said that what I wanted wasn't possible, which doesn't make sense for two reasons. Firstly, it's simply not true. Secondly, why would they say they have it, when they don't or can't?. Following this, I ask for a refund, as they lied multiple times (another example: the CPU of the server I got wasn't the advertized one, and wasn't as good) and were completely unable to deliver what I asked for. 19/08/23: After a bit of arguing, they finally accept my demand, my "order will be refunded". 02/09/23: Many messages later, many excuses later, I'm still waiting for the refund, it was said to take 3 days at most, it's been 2 weeks already. 20/02/24: A few more messages later, I'm still trying to get my refund, in vain... They even tried to get me to delete my reviews in exchange for a PARTIAL refund... Even for a full one, I won't!

Exceptional Experience with eLite Server Management: A Testament to Excellence. I am delighted to express my utmost satisfaction with eLite Server Management . The professionalism and expertise demonstrated by their team exceeded my expectation. I must commend their exceptional technical support ,which displayed promptness, patience ,and a proactive approach in resolving migration issues. ESM demonstrated remarkable efficiency and effectiveness in delivering high-quality solutions. Since implementing their dedicated server and proactive services, my business has witnessed significant growth and a notable enhancement in website performance. I extend sincere appreciation to the entire ESM team for their outstanding support and services. I wholeheartedly endorse their dedicated server and proactive services for their unparalleled quality and exceptional customer care. Thank you for consistently delivering excellence