Low cost, great UI and responsive devs I tried out many cloud GPU services, including the big names, but this one is by far the cheapest and most convenient to use. You can literally have a couple of GPUs ready in minutes! The devs are also super active, they always answer questions very quickly and never hesitate to help with any issues you might have.

Excellent costumer service Excellent costumer service. Very personal and fast. I can appreciate that this is a buisness that cares about its customers. I requested a refund because I could not afford what I purchased and they helped be even though they generally have a no refund policy. It's amazing how they conduct their buisness and I will happily endorse runpod anytime.

very bad customer support very bad customer support, especially the guy " ashleyk " from the discord who is terribly rude with the customers, prefer wayy more vast.ai which is also cheaper

Initiating charges without obtaining… Initiating charges without obtaining explicit consent and subsequently denying refunds constitutes a serious breach of U.S. legal standards.

Please don't buy. Won't recommend using it. I used for training 7 models. For all of them, the cells (cpu process) took longer than other service like google colab. For example, loading a pretrained model from hf. It took around 20 sec for me to load and finish running the cell in colab. The runpod paused. Used an L40. It it pauses for around 5 min. Happens almost all the time. Had to delete the pod and recreate another pod. Which again adds unnecessary cost. Overall, they are theif.