Excellent costumer service Excellent costumer service. Very personal and fast. I can appreciate that this is a buisness that cares about its customers. I requested a refund because I could not afford what I purchased and they helped be even though they generally have a no refund policy. It's amazing how they conduct their buisness and I will happily endorse runpod anytime.

Please don't buy. Won't recommend using it. I used for training 7 models. For all of them, the cells (cpu process) took longer than other service like google colab. For example, loading a pretrained model from hf. It took around 20 sec for me to load and finish running the cell in colab. The runpod paused. Used an L40. It it pauses for around 5 min. Happens almost all the time. Had to delete the pod and recreate another pod. Which again adds unnecessary cost. Overall, they are theif.

Very positive experience Very positive experience, the service and the price are unmatched. RunPod being very reactive and involved in the ML and AI Art communities makes them a great choice for people who want to tinker with machine learning without breaking the bank. The very helpful and friendly support from the team is also a big plus when you're trying to get things set up.

The most promising GPU cloud startup I've seen :) While still young, RunPod does not do anything they aren't sure "just works." Aside from the great prices, support is stellar and quick, even with a small team (even if documentation isn't as thick as a phonebook), and if you need a cloud GPU, I really wouldn't point you elsewhere unless you need Docker support, which isn't possible just yet, but I was told Docker support may come soon. Current templates available for your "pod" (instance) are TensorFlow and PyTorch images specialized for RunPod, or a custom stack by RunPod which I actually quite like, or lastly, an option to use a repository from Docker Hub as the template. RunPod's become my go-to for GPU cloud. Definitely give it a try! It's unique, fast, and you can tell it was made by people who take pride in their work.

Initiating charges without obtaining… Initiating charges without obtaining explicit consent and subsequently denying refunds constitutes a serious breach of U.S. legal standards.