Very responsive The owner of runpod are very responsive, very keen on making changes and improve user experience. Also willing to listen. Nice user interface with artpod, whoever help design the UI for artpod need a raise :)

Revolutionizing the Future I recently started using RunPod cloud GPU company, and it's been an incredible experience. From the get-go, everything was ridiculously easy, and the technology offered was top-notch. I contacted support, not for any issues on their end, but due to my own mistakes. And I received the best customer support I've ever had. They are very experienced and knowledgeable on the rapidly changing tech and offered great suggestions, which I happily applied. I have never been so satisfied with a service before, and I plan on using their services as long as possible.

very bad customer support very bad customer support, especially the guy " ashleyk " from the discord who is terribly rude with the customers, prefer wayy more vast.ai which is also cheaper

Highly Recommended as it is amazing! I was looking for a serverless cloud hosting for Atricent. I looked into Banana.dev and Modal.com but both had insane cold start times. During my search I came accross RunPod and I am glad I did. It has under 1s cold boot time for most of the times. The support team of River Snow and JM spend the whole day just talking with me and helping me fix minor issues. The service is great and I recommend for anyone.

Please don't buy. Won't recommend using it. I used for training 7 models. For all of them, the cells (cpu process) took longer than other service like google colab. For example, loading a pretrained model from hf. It took around 20 sec for me to load and finish running the cell in colab. The runpod paused. Used an L40. It it pauses for around 5 min. Happens almost all the time. Had to delete the pod and recreate another pod. Which again adds unnecessary cost. Overall, they are theif.