Initiating charges without obtaining… Initiating charges without obtaining explicit consent and subsequently denying refunds constitutes a serious breach of U.S. legal standards.

Excellent costumer service Excellent costumer service. Very personal and fast. I can appreciate that this is a buisness that cares about its customers. I requested a refund because I could not afford what I purchased and they helped be even though they generally have a no refund policy. It's amazing how they conduct their buisness and I will happily endorse runpod anytime.

Excellent product Excellent product. Very useful for my research work. Got my problems fixed pretty quickly. Would recommend it to anyone using any other cloud providers as runpod is pretty cheap comparatively.

Zeen has been consistent and efficient… Zeen has been consistent and efficient in resolving my cloud server GPU issues in mining and in an absolute prompt manner. Zein has even supported my commercial payments to the company with ease. Most notable, I would like to give a special mention to Zeen who has recently out of his own will and time aided me with the configuration of a new mining opportunity within their servers and gave the complete step by step instructions. This is true leadership with excellence taken above and beyond the norm. Well done Zeen keep up the spectacular work!

very bad customer support very bad customer support, especially the guy " ashleyk " from the discord who is terribly rude with the customers, prefer wayy more vast.ai which is also cheaper