Research thoroughly before hiring! From the very beginning I knew this… From the very beginning I knew this company had a lot of problems. They could not spell 3 letter words. They would not illustrate the way I wanted. They could not format a book. They did not understand the English language even after spending hours teaching them where punctuation went and how to spell out page after page of my 25 page kindergarten children’s book. So dissatisfied, after weeks of working with this company, to give the benefit of the doubt, and one missed deadline after another, I asked for my money to be returned because of their 100% money back policy only to be ignored after several requests, they gave me no other choice, I have filed a claim against them. ,

Horrible experience Horrible experience. They charged me for publishing a book with 100% money back guarantee. Did a horrendous job. I would have needed editors to edit and correct their work! The mistakes were shockingly basic and showed total lack of expertise. When I wanted my money back, they disappeared. They either don't pick up my phone or hang up on me or promise they will call me back on a recorded line and never do so. I need my $1,650 refunded. I will hire a lawyer if it comes to it. Fir the past two and a half months they have been avoiding and playing me! What a terrible experience!