Disgusting service Disgusting service. Goods returned and tracking shows they received goods but constant promises of refund in 5 days then 15 days but refund never comes back on credit card. Buy at your peril. You will not get a refund.

Shocking experience, refund needed I ordered 2 bras. They arrived separately. Both do not fit. I e.mailed asking how to return said products. They asked me for proof of purchase and photos of both products?! They said they would send a label within 5 working days. Over a week later, still not received anything. The items need to be returned within 15 days! Truly shocking customer service. I would stay away from this company.

Terrible company Terrible company. Have refused a refund on a bra as they say no refund on intimate garments! Charge £9 for a return if they do agree to it. NOTHING on their website to say you can't return a bra. I have escalated to a claim with PayPal.

This company drop ships from China, so expect a wait for your items! I needed items quickly so ordered from someplace I assumed was in the UK, only to find that outletforthem drop ships goods from China. They charge £24 for a bra that, if you go to Aliexpress or Alibaba directly, you can get three of INCLUDING shipping for £20.66 TOTAL.. and I know this because I just ordered 3 more. They also supply tracking numbers not recognized by the shipper. Extremely polite customer service, but nonetheless, had I known I would wait weeks for what I had ordered, I would have ordered the items directly from China myself and paid literally ten times less. I think it's disingenuous not to tell people where you are sending the items from and how long it will take for their orders to arrive.

DO NOT ORDER FROM THIS COMPANY DO NOT ORDER FROM THIS COMPANY Not only are their products shoddy, unfit for the purpose, unwearable, they refused to give me their return address so I could return the item and claim a refund. Their web site assured 100% refund, but they then say there is an admin charge to be deducted first. I have been trying to return the bra since September. Today I find my emails bouncing back. Their web site no longer works. THEY ARE A SCAM COMPANY - BEWARE