Meghan Caudell
GBI bought a pair of sandals and loved… I bought a pair of sandals and loved them. Very comfortable. The delivery was fast.
MC W
GBThis company drop ships from China, so expect a wait for your items! I needed items quickly so ordered from someplace I assumed was in the UK, only to find that outletforthem drop ships goods from China. They charge £24 for a bra that, if you go to Aliexpress or Alibaba directly, you can get three of INCLUDING shipping for £20.66 TOTAL.. and I know this because I just ordered 3 more. They also supply tracking numbers not recognized by the shipper. Extremely polite customer service, but nonetheless, had I known I would wait weeks for what I had ordered, I would have ordered the items directly from China myself and paid literally ten times less. I think it's disingenuous not to tell people where you are sending the items from and how long it will take for their orders to arrive.
Mr Duckworth
GBShocking experience, refund needed I ordered 2 bras. They arrived separately. Both do not fit. I e.mailed asking how to return said products. They asked me for proof of purchase and photos of both products?! They said they would send a label within 5 working days. Over a week later, still not received anything. The items need to be returned within 15 days! Truly shocking customer service. I would stay away from this company.
Judith
GBTerrible company Terrible company. Have refused a refund on a bra as they say no refund on intimate garments! Charge £9 for a return if they do agree to it. NOTHING on their website to say you can't return a bra. I have escalated to a claim with PayPal.
DEBORAH VOSE
GBOrdered shoes in July as a present they… Ordered shoes in July as a present they were too small so sent them back. Im still waiting for my refund !!!!