The worst costumer services I ever deal… The worst costumer services I ever deal with.it took a full week to get my return going. Never again.

What’s not to love? I discovered Maelys recently at a retail store and immediately became obsessed with all their products! They smell great and feel amazing on! Even better, the products are doing what they say they will! I found that I could go direct and earn points and discounts on the products I so cannot live without! They have fantastic customer service, ship quickly, and the packaging is cute and fun. There is no turning back now, they’re stuck with me!

Great I have purchased products from Maely's many times over the years. I have never reached out to customer service so i can't comment on their communication, but I have had good experiences using their products. Some i have found to be not very effective, but a few I absolutely love and continue to repurchase (the cellulite cream, the neck cream and the body serum). Their point system is good but i believe they do expire after a time. They have frequent offers and discounts throughout the year.

So far so good So far the products seem to be helping with the tone and texture of my skin but I'm only 2 weeks in so I look forward to continued improvement. The products get delivered quickly and in great packaging.

SCAMMING MY ACCOUNT OVERCHARGING 10 TIMES MY ACCOUNT WAS TO ONLY CHARGE $5.35 SHIPG TRYING CHARGE $142.95 10 TIMES, MY BANK CAUGHT AS FRAUD SCAM FRAUD SCAMMING MY ACCOUNT, WAS TO BE FREE PRODUCT TRIAL FOR 30 DAYS AND ONLY CHARGE $5.35 SHIPPING BUT WAS 10 TIMES TRYING TO CHARGE MY ACCOUNT $142.95 . I ASKED THEM TO CALL ME TO RESOLVE THIS ISSUE WITH CARD BUT THEY WONT CALL ME. I CALL THEIR 2 PHONES AND THEY WONT ANSWER THE PHONES. CALL ME 585-449-2387 TO FIX THIS. FILE COMPLAING WITH bbb.com