Quite happy with the Monument. I'm quite happy with the Monument. It's just lacking a few things like backup through Ethernet. Shame as it would be perfect then.

Works great! I'm reviewing as a long time user of this device. I used to maintain 5 different USB drives -some of them are back of another backup; now I have the peace of mind that all my photos are centralized and properly organized. With the extra redundancy option, Monument creates an additional back up for me. My wife also uses the device and we can share albums and photos with each other. The team behind is responsive and helps me with the questions. Highly recommended for people looking for a long term photo backup solution.

Very bad service Very bad service. No response from support team over the last 2 months. Really bad. Not recommended for purchase of any of the products of monument.

stopped to back up data / no customer… stopped to back up data / no customer support it was great but then suddenly it stopped to back up data without an fault message or such I can not get back up to work and I can't change the backup to primary contacted customer service multiple times without an answer for months

This company is a RIPOFF This company is a RIPOFF. Their equipment ultimately fails after you have paid $$$ and there is NO SUPPORT. Many bad reviews on various sites including the Chicago area Better Business Bureau. SAVE YOUR MONEY AND BUY A PRODUCT FROM A COMPANY THAT VALUES YOUR BUSINESS.