Very bad service Very bad service. No response from support team over the last 2 months. Really bad. Not recommended for purchase of any of the products of monument.

Quite happy with the Monument. I'm quite happy with the Monument. It's just lacking a few things like backup through Ethernet. Shame as it would be perfect then.

stopped to back up data / no customer… stopped to back up data / no customer support it was great but then suddenly it stopped to back up data without an fault message or such I can not get back up to work and I can't change the backup to primary contacted customer service multiple times without an answer for months

Don't waist your time or money A load of crap used to work ok now monument 2 is out my one now doesn't work keep trying to get help from support team now they just don't answer emails

App no longer works and no customer service This worked great for me for the last 3 or 4 years. Now its suddenly stopped working properly. A good chunk of my photos don’t appear in the app (thankfully they are not deleted from my device). Contacted customer support several times over the past 4 months and nothing. Pretty much no social media (apart from twitter which no one looks at) and no other way to contact or review them. Disappointing.