Katy
GBScammers and worst customer service I… Worst customer service I have ever received in my life!!!!!!! Do not buy this product, there I was thinking I could try this new product with their offer which seemed like a good deal, I could not of been more wrong. First of all the offer kit never arrived, then all of a sudden they take £58 out of my account, I haven’t even received the first kit and I did not agree to any subscription. When contacting their customer service I was told it’s my fault because I put in the wrong address and my parcels were returned to sender but I’m only allowed £29 back because my parcels were return to sender. First of all I have lived in this house since I was a little girl. I know my address, but according to this agent, she knows my address better than me, I put it wrong and because of that I’m only allowed a partial refund although I received no products. Which I’m sure is illegal, but anyway, I have had to go to my bank to block them taking payments and I will have to get my bank to get the rest of my money back. Customer service is awful Postal service is awful Agents know more than you about everything, even where you live They are just about money, they could not care I don’t have the product, they have not mentioned once about making sure this product gets to me, all they talk about is keeping my money. It’s not about good skin, it’s about them making money by hiding things in the small print.
Alanna E Roberts
GBMust be fake reviews on here... Well. It's actually clearing up my face when not much else did. Every time I used the product I said "wow! And to think I only paid $9 in shipping! This is pretty awesome!!! I might actually buy the full product at some point!" UNTIL.. I pick up my phone and get alert MDACNE tried to charge me $58! Thankfully, I didn't have that much in that account so it didnt go through. I'm communicating with my bank and pretty furious MDACNE had done this because I never signed up for anything. I saw this from a Facebook ad which took me directly to a site to answer skin questions and upload a photo of my face. I was to input my card and address information FOR THE FREE TRIAL PACKAGE'S SHIPPING ONLY. There was NOTHING INDICATING ANY KIND OF SUBSCRIPTION OR MEMBERSHIP. This is NO WAY TO ADVERTISE YOUR PRODUCT. They may have a decent rating here on trustpilot, but go look at p*ss*edconsumer [dot] com and other review sites and see what THEY say!!!
Azzyllanna
GBFrom stressed to happiness At first I was skeptical to use the Md acne product but every single day using it, I see a big difference. Md acne changed the appearance of my face from worse to clear skin. Thank you so much Md acne for bringing back my confidence and smile. I really appreciate your help specially the advices from dermatologist. I will continue to use your products and share it to family and friends. Please continue helping people like me. God Blessed ♥️😊
Oluwadunmola Soremi
GBDark spot remover I am telling you, the Dark spot remover works so well... The moment I started using it at night, within just a week I could see a difference although not significantly but I could see the spots weren't so visible as much I am still using andvi I must say I am very happy I got it
Rebecca Jane Moseley
GBstruggle to cancel subscription I tried this product on the £9 offer unfortuantely it wasnt for me. I cancelled this by facebook messenger as for some reason there was nothing showing in my login account. I was then charged £58 so i emailed the support email, unfortunately the bank would not refund this. There is no contact number for MDacne and after weeks of waiting i heard nothing back. I cancelled my card and was again charged another £58 yesterday! again i have emailed and messaged. Please be careful you will make payments but struggle to get hold of anyone for support at Mdacne