MDacne

San francisco, United States
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4.05
Based on 20 Reviews

5

75.00%

4

0.00%

3

0.00%

2

5.00%

1

20.00%
About MDacne

#1 Acne app for analyzing acne prone skin. Real-time information about acne type and severity together with a custom personal acne treatment plan.

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Consumer
CA

Would recommend to everyone The dermatologists are always there to help, they’ve helped me shape my routine in a way that not only helps but is super easy to follow. I have not been disappointed with a single one of their products and would definitely recommend.

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Katy
GB

Scammers and worst customer service I… Worst customer service I have ever received in my life!!!!!!! Do not buy this product, there I was thinking I could try this new product with their offer which seemed like a good deal, I could not of been more wrong. First of all the offer kit never arrived, then all of a sudden they take £58 out of my account, I haven’t even received the first kit and I did not agree to any subscription. When contacting their customer service I was told it’s my fault because I put in the wrong address and my parcels were returned to sender but I’m only allowed £29 back because my parcels were return to sender. First of all I have lived in this house since I was a little girl. I know my address, but according to this agent, she knows my address better than me, I put it wrong and because of that I’m only allowed a partial refund although I received no products. Which I’m sure is illegal, but anyway, I have had to go to my bank to block them taking payments and I will have to get my bank to get the rest of my money back. Customer service is awful Postal service is awful Agents know more than you about everything, even where you live They are just about money, they could not care I don’t have the product, they have not mentioned once about making sure this product gets to me, all they talk about is keeping my money. It’s not about good skin, it’s about them making money by hiding things in the small print.

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Rebecca Jane Moseley
GB

struggle to cancel subscription I tried this product on the £9 offer unfortuantely it wasnt for me. I cancelled this by facebook messenger as for some reason there was nothing showing in my login account. I was then charged £58 so i emailed the support email, unfortunately the bank would not refund this. There is no contact number for MDacne and after weeks of waiting i heard nothing back. I cancelled my card and was again charged another £58 yesterday! again i have emailed and messaged. Please be careful you will make payments but struggle to get hold of anyone for support at Mdacne

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Lacey Neely
GB

I absolutely love MDacne I absolutely love MDacne, I’ve been using it for a few years now. Not only is it affordable but it also works amazing! I bought the pink clay mask recently and it is such a lifesaver! I always use it after the nights I fall asleep with my makeup on and it works so great!! I will be continuing to purchase it!!

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Abby Oye
GB

If you want clear skin this is your product If you want clear skin this is your product. I experienced some dryness and itching for the first few weeks of using it but my daughter experienced none of that so I think it depends on your skin. This product is excellent and great, their customer service deserves A+.the products cleanse my over 20 years ance now am on their retinol to target my ageing skin due to my age and pass stress, Theirs medical advisor team make life so easy.

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