Recommendation to my friends this week Love the Australian sateen set. I've been using it everyday for the past few wks and am in love with the fabric and look of this piece. It feels silky but still very breathable even on hot nights. I feel so luxe and even more thrilled by the price point- I've already recommended this duvet to ALL of my friends!

Remedied return situation Updated 10/18/23: I received a response from Italic today via email. They apologized for the delay, refunded my original form of payment including the $8 return fee and gave a $25 credit to use at Italic. Thank you for remedying the situation. I purchased an item on 9/7/23 and returned it unused via UPS on 9/18/23. UPS tracking showed proof of delivery on 9/21/23. I have yet to receive my refund. I sent an email on 10/10/23 and got an automated reply. I sent another email 10/18/23 and got another automated reply. There is no phone # to contact customer service.

So disappointed in style I really wanted to love this — I need a good jacket for shoulder season that will fit and look elegant and far more expensive than it is. This isn’t the jacket. The leather felt cheap and over-treated, the style was boxy but not fashionable. I returned it. I would love an improved design and better quality materials, I definitely have a need for a good leather jacket

Several issues were addressed and resolved. Unfortunately, the Italic shop is not what it used to be when they first started. Obviously, the service has declined in the past years and there is no support. Yesterday, I made an order but after checking out, I realized that my credit card was charged and I never received a confirmation. There has been no response from the support team. I am extremely disappointed and will never purchase from them again. Update: After seeing all the tickets I submitted on their social media, Italic support reached out to me and helped me solve the issue. They were also kind enough to offer me a generous credit to my account as compensation.

5 star I recently discovered Italic and I'm so happy I did! I've ordered several items from them, including skincare products and home goods, and I've been consistently impressed with the quality of everything. The shipping is always fast and the customer service is top-notch. While the prices aren't necessarily cheap, they're still a great value for the high-end quality you're getting.