Customer
PH5 star I recently discovered Italic and I'm so happy I did! I've ordered several items from them, including skincare products and home goods, and I've been consistently impressed with the quality of everything. The shipping is always fast and the customer service is top-notch. While the prices aren't necessarily cheap, they're still a great value for the high-end quality you're getting.
Laura Vance
GBRemedied return situation Updated 10/18/23: I received a response from Italic today via email. They apologized for the delay, refunded my original form of payment including the $8 return fee and gave a $25 credit to use at Italic. Thank you for remedying the situation. I purchased an item on 9/7/23 and returned it unused via UPS on 9/18/23. UPS tracking showed proof of delivery on 9/21/23. I have yet to receive my refund. I sent an email on 10/10/23 and got an automated reply. I sent another email 10/18/23 and got another automated reply. There is no phone # to contact customer service.
Consumer
GBSaw the website was having a sale so I… Saw the website was having a sale so I decided to trying out a few things. However, the clothes were cheaply made and sweaters were paper thin. With the price they’re selling, better buy at Uniqlo or Banana Republic for same or even better quality with better prices. I returned 3 out of 4 items and the return process was a hassle. There was no phone number for costumer service so I had to emailed them and had to wait several days to get a response. The back and forth process was super annoying and frustrating. The 1 item I kept was a final sale so could not return it. But after only Wa earring it one time, a hole already ripped on the shoulder. A waste of money. Do not buy from them.
JIMMY L
GBI was excited to try this item as soon… I was excited to try this item as soon as it arrived! After three months of regular use, here are my takeaways: - sharp out of the box, did a paper and tomato test and it sliced through them like butter - has a pretty aggressive blade curve. think zwilling kramer style with a Japanese handle - beautiful handle finish, wears away though which is expected - you will get a LOT of compliments
Brian Kinsley
GBI was pleasantly surprised by the wide… I was pleasantly surprised by the wide range of products that they offer! I initially thought that they only sold clothes, but they actually have an extensive collection that includes everything from home goods to skincare. I'm particularly interested in trying out their bedsheets, as I've heard that they're made from high-quality materials and are built to last. It's great to see a company that offers such a diverse selection of well-made products.