Good for audio calls I'm satisfied with the quality of audio calls. I don't use video though. Skype comes in handy if you have a remote job and need to collaborate with your colleagues. As for other purposes, the features may not be enough. For example, if I was giving private or group classes, I would probably prefer a video conferencing platform instead. But it's up to you, I remember Skype language lessons were extremely popular before the pandemic. Anyway, what you definitely can't do on Skype is send large files. There's a limit of 300MB.

Customer Service Non-Existent I had a subscription to make unlimited calls to the US (landlines) for over 5 years and it worked perfectly until recently. The past few months I have been unable to connect to a US landline without any explanation or customer service help. Skype makes it impossible to get in contact with tech support and disconnect the service. I kept getting charged monthly for a service I am not able to use. So happy to finally cancel my subscription and go with another provider. Good riddance.

Microsoft Filth Skype gets worse day by day. The app UI is completely unusable. Call quality is terrible - even on the fastest connection. They are unable to notify you when credit gets low so you are just cut off when credit runs out. Lazy, filthy Microsoft scum are unable to think rationally or act decently.

If I could give zero I would If I could give zero I would. You pay money into your account to make calls when travelling. You return to your account to see what balance you have, lo and behold the balance is zero and you have NO WAY of finding out where it has gone. These people are thieves. Don't waste your money on this rubbish, use another voip app. The only reason I used it in the first place was that the people I wanted to contact were on it. Nope, Nope, No!

In app purchase does not work I purchased an international call subscription on Skype and paid in app via Apple Pay. Apple took the payment but the subscription never came through. I’ve contacted both Apple and Skype multiple times about this and each point to the other as the responsible party. Apple refuses to refund the money and Skype refuses to activate the subscription as they say Apple has not sent through the required information. I have never had such a disappointing experience with an in-app purchase. This is outright fraud on the part of Skype.