interface to improve The windows interface of Skype is a nightmare. Everytime I spend a few dozen seconds to find the dialpad. Useless options like The "meet now" and "Get your skype number" which I will never use are really to invasive. It's not the cheaper voip call application but the call quality is usually good

Since trustpilot removed my last honest… Since trustpilot removed my last honest review of skype I refer readers to their overal rating, less than two stars. You see microsoft that owns skype is too powerful for a little place like sitejabber to publish negative reviews even if they are true. Likely to be my last review on this site, not an honest site,imo. And they want to track and ID you because you cannot post without logging into your personal email. Try sitejabber, much better.

Disgusted If it weren't for my job requiring the use Skype, I would stop using it FOREVER. You repeatedly ban and block accounts without any valid reason. I attempted to reach out to the chat support, but they claimed it wasn't their department. Despite filling out forms and sending emails over the past 3 months, I have NEVER RECEIVED A SINGLE RESPONSE. I have thoroughly reviewed your policy, and I am not violating any terms. No contacts are being added, no bulk messaging, no spam, and no scams are involved. Despite creating new accounts, you persistently ban me. Yesterday, I wasn't even using Skype when you blocked me again. You must stop relying on bots; Hire more humans; there's NO ONE to contact about the issue. The chat support is utterly USELESS, to say the least. They disregard the problem description, respond with copy-and-paste messages, avoid my questions, and purposefully miss the point. It's like talking in a loop, repeatedly explaining the same thing to someone who isn't reading anyway. Frankly, I am embarrassed for you.

Customer Service Non-Existent I had a subscription to make unlimited calls to the US (landlines) for over 5 years and it worked perfectly until recently. The past few months I have been unable to connect to a US landline without any explanation or customer service help. Skype makes it impossible to get in contact with tech support and disconnect the service. I kept getting charged monthly for a service I am not able to use. So happy to finally cancel my subscription and go with another provider. Good riddance.

Skype is great product for audio calls Skype is great product for audio calls when the group of participants is not too large otherwise its gives audio voice issues. It is an average for video communications. Skype works nice for one to one communication but bad for more number of participants.