I wish I can give Skype 0 stars I wish I can give Skype 0 stars. I have paid for credit which I have not received. This has happened several times and only after contacting them do I get my credit added to my account but on this occasion, they are saying they cannot see my credit as paid when it has been taken from my bank and I received a receipt as proof of payment. I contacted them again and they are saying they have applied for my money to be refunded. They never applied for it to be taken!!! Am done. Skype, you are dishonest and all bad deeds will return to you two fold.

Since trustpilot removed my last honest… Since trustpilot removed my last honest review of skype I refer readers to their overal rating, less than two stars. You see microsoft that owns skype is too powerful for a little place like sitejabber to publish negative reviews even if they are true. Likely to be my last review on this site, not an honest site,imo. And they want to track and ID you because you cannot post without logging into your personal email. Try sitejabber, much better.

Poor customer support/do not use Skype unless you have to I have found Skype good until you have a problem and loose your account. It is impossible to get any useful help on their chat line or through recover your account. Customer support is useless and you loose your credit. I have spent over eight hours trying to resolve this.

Customer Service Non-Existent I had a subscription to make unlimited calls to the US (landlines) for over 5 years and it worked perfectly until recently. The past few months I have been unable to connect to a US landline without any explanation or customer service help. Skype makes it impossible to get in contact with tech support and disconnect the service. I kept getting charged monthly for a service I am not able to use. So happy to finally cancel my subscription and go with another provider. Good riddance.

If I could give zero I would If I could give zero I would. You pay money into your account to make calls when travelling. You return to your account to see what balance you have, lo and behold the balance is zero and you have NO WAY of finding out where it has gone. These people are thieves. Don't waste your money on this rubbish, use another voip app. The only reason I used it in the first place was that the people I wanted to contact were on it. Nope, Nope, No!