Customer Service Non-Existent I had a subscription to make unlimited calls to the US (landlines) for over 5 years and it worked perfectly until recently. The past few months I have been unable to connect to a US landline without any explanation or customer service help. Skype makes it impossible to get in contact with tech support and disconnect the service. I kept getting charged monthly for a service I am not able to use. So happy to finally cancel my subscription and go with another provider. Good riddance.

Utter crap platform/service....wholly… Utter crap platform/service....wholly useless,in too many ways to mention! But one has to wonder about the HR professionals ability to recruit people who can design/service such software/app.Given up on it.

Awful interface.Settings either in… Awful interface.Settings either in wrong places or completely hidden. Grid views never work properly. Caller windows don't appear. People can't see each other. No clear idea why certain video windows don't appear on main screen as grid - or at all - but may still indicate as 'connected' via circular profile icons at top. It's a complete mess.

Good for audio calls I'm satisfied with the quality of audio calls. I don't use video though. Skype comes in handy if you have a remote job and need to collaborate with your colleagues. As for other purposes, the features may not be enough. For example, if I was giving private or group classes, I would probably prefer a video conferencing platform instead. But it's up to you, I remember Skype language lessons were extremely popular before the pandemic. Anyway, what you definitely can't do on Skype is send large files. There's a limit of 300MB.

What happened to Skype? This used to be a well functioning phone app that was a reasonably priced alternative worldwide when other phone services failed. Now it seems to be a Social Media wannabe that can't place a phone call. You can't even edit a contact entry. If MS wants to get into the Social Media game why didn't you just create an app instead of ruining this one? Weren't apps your core business?