Poor customer support/do not use Skype unless you have to I have found Skype good until you have a problem and loose your account. It is impossible to get any useful help on their chat line or through recover your account. Customer support is useless and you loose your credit. I have spent over eight hours trying to resolve this.

I keep going round in circles with… I keep going round in circles with passcodes and being able to put money on my account t9 use. I go through forgotten passcode. Then I cannot remember the old email address and it does not allow me to receive codes by my phone number as it loops me. Tel 07825 323 211

interface to improve The windows interface of Skype is a nightmare. Everytime I spend a few dozen seconds to find the dialpad. Useless options like The "meet now" and "Get your skype number" which I will never use are really to invasive. It's not the cheaper voip call application but the call quality is usually good

What happened to Skype? This used to be a well functioning phone app that was a reasonably priced alternative worldwide when other phone services failed. Now it seems to be a Social Media wannabe that can't place a phone call. You can't even edit a contact entry. If MS wants to get into the Social Media game why didn't you just create an app instead of ruining this one? Weren't apps your core business?

It used to be a really good app It used to be a really good app, but the moment it became a part of Microsoft everything went wrong. First the interface, which is unbearable, then weird policies like security policy which no-one can understand and lastly user management, where you never know if you are looking in your phone book and looking for a Skype user ... Relatively simple and easy task, isn't it? But Microsoft (again) made it totally wrong - like everything.