Disgusted If it weren't for my job requiring the use Skype, I would stop using it FOREVER. You repeatedly ban and block accounts without any valid reason. I attempted to reach out to the chat support, but they claimed it wasn't their department. Despite filling out forms and sending emails over the past 3 months, I have NEVER RECEIVED A SINGLE RESPONSE. I have thoroughly reviewed your policy, and I am not violating any terms. No contacts are being added, no bulk messaging, no spam, and no scams are involved. Despite creating new accounts, you persistently ban me. Yesterday, I wasn't even using Skype when you blocked me again. You must stop relying on bots; Hire more humans; there's NO ONE to contact about the issue. The chat support is utterly USELESS, to say the least. They disregard the problem description, respond with copy-and-paste messages, avoid my questions, and purposefully miss the point. It's like talking in a loop, repeatedly explaining the same thing to someone who isn't reading anyway. Frankly, I am embarrassed for you.

Customer Service Non-Existent I had a subscription to make unlimited calls to the US (landlines) for over 5 years and it worked perfectly until recently. The past few months I have been unable to connect to a US landline without any explanation or customer service help. Skype makes it impossible to get in contact with tech support and disconnect the service. I kept getting charged monthly for a service I am not able to use. So happy to finally cancel my subscription and go with another provider. Good riddance.

What happened to Skype? This used to be a well functioning phone app that was a reasonably priced alternative worldwide when other phone services failed. Now it seems to be a Social Media wannabe that can't place a phone call. You can't even edit a contact entry. If MS wants to get into the Social Media game why didn't you just create an app instead of ruining this one? Weren't apps your core business?

Since trustpilot removed my last honest… Since trustpilot removed my last honest review of skype I refer readers to their overal rating, less than two stars. You see microsoft that owns skype is too powerful for a little place like sitejabber to publish negative reviews even if they are true. Likely to be my last review on this site, not an honest site,imo. And they want to track and ID you because you cannot post without logging into your personal email. Try sitejabber, much better.

I keep going round in circles with… I keep going round in circles with passcodes and being able to put money on my account t9 use. I go through forgotten passcode. Then I cannot remember the old email address and it does not allow me to receive codes by my phone number as it loops me. Tel 07825 323 211