If I could give zero I would If I could give zero I would. You pay money into your account to make calls when travelling. You return to your account to see what balance you have, lo and behold the balance is zero and you have NO WAY of finding out where it has gone. These people are thieves. Don't waste your money on this rubbish, use another voip app. The only reason I used it in the first place was that the people I wanted to contact were on it. Nope, Nope, No!

interface to improve The windows interface of Skype is a nightmare. Everytime I spend a few dozen seconds to find the dialpad. Useless options like The "meet now" and "Get your skype number" which I will never use are really to invasive. It's not the cheaper voip call application but the call quality is usually good

It used to be a really good app It used to be a really good app, but the moment it became a part of Microsoft everything went wrong. First the interface, which is unbearable, then weird policies like security policy which no-one can understand and lastly user management, where you never know if you are looking in your phone book and looking for a Skype user ... Relatively simple and easy task, isn't it? But Microsoft (again) made it totally wrong - like everything.

Utter crap platform/service....wholly… Utter crap platform/service....wholly useless,in too many ways to mention! But one has to wonder about the HR professionals ability to recruit people who can design/service such software/app.Given up on it.

I keep going round in circles with… I keep going round in circles with passcodes and being able to put money on my account t9 use. I go through forgotten passcode. Then I cannot remember the old email address and it does not allow me to receive codes by my phone number as it loops me. Tel 07825 323 211