What happened to Skype? This used to be a well functioning phone app that was a reasonably priced alternative worldwide when other phone services failed. Now it seems to be a Social Media wannabe that can't place a phone call. You can't even edit a contact entry. If MS wants to get into the Social Media game why didn't you just create an app instead of ruining this one? Weren't apps your core business?

Good for audio calls I'm satisfied with the quality of audio calls. I don't use video though. Skype comes in handy if you have a remote job and need to collaborate with your colleagues. As for other purposes, the features may not be enough. For example, if I was giving private or group classes, I would probably prefer a video conferencing platform instead. But it's up to you, I remember Skype language lessons were extremely popular before the pandemic. Anyway, what you definitely can't do on Skype is send large files. There's a limit of 300MB.

It used to be a really good app It used to be a really good app, but the moment it became a part of Microsoft everything went wrong. First the interface, which is unbearable, then weird policies like security policy which no-one can understand and lastly user management, where you never know if you are looking in your phone book and looking for a Skype user ... Relatively simple and easy task, isn't it? But Microsoft (again) made it totally wrong - like everything.

Customer Service Non-Existent I had a subscription to make unlimited calls to the US (landlines) for over 5 years and it worked perfectly until recently. The past few months I have been unable to connect to a US landline without any explanation or customer service help. Skype makes it impossible to get in contact with tech support and disconnect the service. I kept getting charged monthly for a service I am not able to use. So happy to finally cancel my subscription and go with another provider. Good riddance.

Skype is great product for audio calls Skype is great product for audio calls when the group of participants is not too large otherwise its gives audio voice issues. It is an average for video communications. Skype works nice for one to one communication but bad for more number of participants.