It used to be a really good app It used to be a really good app, but the moment it became a part of Microsoft everything went wrong. First the interface, which is unbearable, then weird policies like security policy which no-one can understand and lastly user management, where you never know if you are looking in your phone book and looking for a Skype user ... Relatively simple and easy task, isn't it? But Microsoft (again) made it totally wrong - like everything.

Microsoft Filth Skype gets worse day by day. The app UI is completely unusable. Call quality is terrible - even on the fastest connection. They are unable to notify you when credit gets low so you are just cut off when credit runs out. Lazy, filthy Microsoft scum are unable to think rationally or act decently.

Customer Service Non-Existent I had a subscription to make unlimited calls to the US (landlines) for over 5 years and it worked perfectly until recently. The past few months I have been unable to connect to a US landline without any explanation or customer service help. Skype makes it impossible to get in contact with tech support and disconnect the service. I kept getting charged monthly for a service I am not able to use. So happy to finally cancel my subscription and go with another provider. Good riddance.

Awful interface.Settings either in… Awful interface.Settings either in wrong places or completely hidden. Grid views never work properly. Caller windows don't appear. People can't see each other. No clear idea why certain video windows don't appear on main screen as grid - or at all - but may still indicate as 'connected' via circular profile icons at top. It's a complete mess.

interface to improve The windows interface of Skype is a nightmare. Everytime I spend a few dozen seconds to find the dialpad. Useless options like The "meet now" and "Get your skype number" which I will never use are really to invasive. It's not the cheaper voip call application but the call quality is usually good