It used to be a really good app It used to be a really good app, but the moment it became a part of Microsoft everything went wrong. First the interface, which is unbearable, then weird policies like security policy which no-one can understand and lastly user management, where you never know if you are looking in your phone book and looking for a Skype user ... Relatively simple and easy task, isn't it? But Microsoft (again) made it totally wrong - like everything.

I keep going round in circles with… I keep going round in circles with passcodes and being able to put money on my account t9 use. I go through forgotten passcode. Then I cannot remember the old email address and it does not allow me to receive codes by my phone number as it loops me. Tel 07825 323 211

LGBTQ HARRASSEMENT LGBTQ: stop harrassing me and others on Skype for invites to chat! This morning when I jumpstarted my PC, there was an invitation to join this group. I do not want to hear from depraved individuals, leave me alone, you should be sued for breaking into my private page - all of you! Go spread your brand of filth elsewhere!

In app purchase does not work I purchased an international call subscription on Skype and paid in app via Apple Pay. Apple took the payment but the subscription never came through. I’ve contacted both Apple and Skype multiple times about this and each point to the other as the responsible party. Apple refuses to refund the money and Skype refuses to activate the subscription as they say Apple has not sent through the required information. I have never had such a disappointing experience with an in-app purchase. This is outright fraud on the part of Skype.

Awful interface.Settings either in… Awful interface.Settings either in wrong places or completely hidden. Grid views never work properly. Caller windows don't appear. People can't see each other. No clear idea why certain video windows don't appear on main screen as grid - or at all - but may still indicate as 'connected' via circular profile icons at top. It's a complete mess.