Poor customer support/do not use Skype unless you have to I have found Skype good until you have a problem and loose your account. It is impossible to get any useful help on their chat line or through recover your account. Customer support is useless and you loose your credit. I have spent over eight hours trying to resolve this.

I just downloaded the new version and didn't like it. I just downloaded the new version, December 2023, version 8.11. I use Skype daily and I'm largely happy with it but this new version promptly changed my name and my Skype ID and lost the funds I have against my account. Fortunately it installed alongside the old version so I was able to uninstall it promptly and revert to the more reliable older version. Stop trying to improve something that's fine as it is.

Microsoft Filth Skype gets worse day by day. The app UI is completely unusable. Call quality is terrible - even on the fastest connection. They are unable to notify you when credit gets low so you are just cut off when credit runs out. Lazy, filthy Microsoft scum are unable to think rationally or act decently.

If I could give zero I would If I could give zero I would. You pay money into your account to make calls when travelling. You return to your account to see what balance you have, lo and behold the balance is zero and you have NO WAY of finding out where it has gone. These people are thieves. Don't waste your money on this rubbish, use another voip app. The only reason I used it in the first place was that the people I wanted to contact were on it. Nope, Nope, No!

I wish I can give Skype 0 stars I wish I can give Skype 0 stars. I have paid for credit which I have not received. This has happened several times and only after contacting them do I get my credit added to my account but on this occasion, they are saying they cannot see my credit as paid when it has been taken from my bank and I received a receipt as proof of payment. I contacted them again and they are saying they have applied for my money to be refunded. They never applied for it to be taken!!! Am done. Skype, you are dishonest and all bad deeds will return to you two fold.