It used to be a really good app It used to be a really good app, but the moment it became a part of Microsoft everything went wrong. First the interface, which is unbearable, then weird policies like security policy which no-one can understand and lastly user management, where you never know if you are looking in your phone book and looking for a Skype user ... Relatively simple and easy task, isn't it? But Microsoft (again) made it totally wrong - like everything.

In app purchase does not work I purchased an international call subscription on Skype and paid in app via Apple Pay. Apple took the payment but the subscription never came through. I’ve contacted both Apple and Skype multiple times about this and each point to the other as the responsible party. Apple refuses to refund the money and Skype refuses to activate the subscription as they say Apple has not sent through the required information. I have never had such a disappointing experience with an in-app purchase. This is outright fraud on the part of Skype.

I wish I can give Skype 0 stars I wish I can give Skype 0 stars. I have paid for credit which I have not received. This has happened several times and only after contacting them do I get my credit added to my account but on this occasion, they are saying they cannot see my credit as paid when it has been taken from my bank and I received a receipt as proof of payment. I contacted them again and they are saying they have applied for my money to be refunded. They never applied for it to be taken!!! Am done. Skype, you are dishonest and all bad deeds will return to you two fold.

Good for audio calls I'm satisfied with the quality of audio calls. I don't use video though. Skype comes in handy if you have a remote job and need to collaborate with your colleagues. As for other purposes, the features may not be enough. For example, if I was giving private or group classes, I would probably prefer a video conferencing platform instead. But it's up to you, I remember Skype language lessons were extremely popular before the pandemic. Anyway, what you definitely can't do on Skype is send large files. There's a limit of 300MB.

Disgusted If it weren't for my job requiring the use Skype, I would stop using it FOREVER. You repeatedly ban and block accounts without any valid reason. I attempted to reach out to the chat support, but they claimed it wasn't their department. Despite filling out forms and sending emails over the past 3 months, I have NEVER RECEIVED A SINGLE RESPONSE. I have thoroughly reviewed your policy, and I am not violating any terms. No contacts are being added, no bulk messaging, no spam, and no scams are involved. Despite creating new accounts, you persistently ban me. Yesterday, I wasn't even using Skype when you blocked me again. You must stop relying on bots; Hire more humans; there's NO ONE to contact about the issue. The chat support is utterly USELESS, to say the least. They disregard the problem description, respond with copy-and-paste messages, avoid my questions, and purposefully miss the point. It's like talking in a loop, repeatedly explaining the same thing to someone who isn't reading anyway. Frankly, I am embarrassed for you.