I just downloaded the new version and didn't like it. I just downloaded the new version, December 2023, version 8.11. I use Skype daily and I'm largely happy with it but this new version promptly changed my name and my Skype ID and lost the funds I have against my account. Fortunately it installed alongside the old version so I was able to uninstall it promptly and revert to the more reliable older version. Stop trying to improve something that's fine as it is.

Disgusted If it weren't for my job requiring the use Skype, I would stop using it FOREVER. You repeatedly ban and block accounts without any valid reason. I attempted to reach out to the chat support, but they claimed it wasn't their department. Despite filling out forms and sending emails over the past 3 months, I have NEVER RECEIVED A SINGLE RESPONSE. I have thoroughly reviewed your policy, and I am not violating any terms. No contacts are being added, no bulk messaging, no spam, and no scams are involved. Despite creating new accounts, you persistently ban me. Yesterday, I wasn't even using Skype when you blocked me again. You must stop relying on bots; Hire more humans; there's NO ONE to contact about the issue. The chat support is utterly USELESS, to say the least. They disregard the problem description, respond with copy-and-paste messages, avoid my questions, and purposefully miss the point. It's like talking in a loop, repeatedly explaining the same thing to someone who isn't reading anyway. Frankly, I am embarrassed for you.

Since trustpilot removed my last honest… Since trustpilot removed my last honest review of skype I refer readers to their overal rating, less than two stars. You see microsoft that owns skype is too powerful for a little place like sitejabber to publish negative reviews even if they are true. Likely to be my last review on this site, not an honest site,imo. And they want to track and ID you because you cannot post without logging into your personal email. Try sitejabber, much better.

In app purchase does not work I purchased an international call subscription on Skype and paid in app via Apple Pay. Apple took the payment but the subscription never came through. I’ve contacted both Apple and Skype multiple times about this and each point to the other as the responsible party. Apple refuses to refund the money and Skype refuses to activate the subscription as they say Apple has not sent through the required information. I have never had such a disappointing experience with an in-app purchase. This is outright fraud on the part of Skype.

Microsoft Filth Skype gets worse day by day. The app UI is completely unusable. Call quality is terrible - even on the fastest connection. They are unable to notify you when credit gets low so you are just cut off when credit runs out. Lazy, filthy Microsoft scum are unable to think rationally or act decently.