Poor customer support/do not use Skype unless you have to I have found Skype good until you have a problem and loose your account. It is impossible to get any useful help on their chat line or through recover your account. Customer support is useless and you loose your credit. I have spent over eight hours trying to resolve this.

Customer Service Non-Existent I had a subscription to make unlimited calls to the US (landlines) for over 5 years and it worked perfectly until recently. The past few months I have been unable to connect to a US landline without any explanation or customer service help. Skype makes it impossible to get in contact with tech support and disconnect the service. I kept getting charged monthly for a service I am not able to use. So happy to finally cancel my subscription and go with another provider. Good riddance.

Utter crap platform/service....wholly… Utter crap platform/service....wholly useless,in too many ways to mention! But one has to wonder about the HR professionals ability to recruit people who can design/service such software/app.Given up on it.

It used to be a really good app It used to be a really good app, but the moment it became a part of Microsoft everything went wrong. First the interface, which is unbearable, then weird policies like security policy which no-one can understand and lastly user management, where you never know if you are looking in your phone book and looking for a Skype user ... Relatively simple and easy task, isn't it? But Microsoft (again) made it totally wrong - like everything.

Don't by skype credit, it's a scam I bought skype credit today. My credit card balance was charged, but skype mobile app show processing... then it got error and no credit added to my Skype account. Also, there's no way to content Skype's support. No email, no hotline and online help page is just like FAQ which just say check the payment, check the balance blah blah blah... I found no way to get my money back nor get the credit that I bought.