Don't use them, they will hold your money for no reason and terrible support They have been holding my money for more than 2 months after I gave them all the information they asked for, which was pretty much abusive and not strictly required for any compliance or AML policies. I run a KYC company so I know this well. This is disappointing especially for a company supposedly going for an IPO soon. The support team replies fast with canned responses to make you think you'll get there soon, but unfortunately, it never happens. If my funds aren't released within the next 3 days I will take legal action.

I don't even remember I don't even remember, like many, ever creating a circle pay account but as they are shutting down I'm receiving multiple emails. They started by saying cash out your £2, of which I ignored for the hassle of £2. I received many of these. They then said I will be charged a yearly £30 dormancy fee if I didn't cash out. I have no bank details or verification on there. Today I received another saying the fee will actually be the £2 I have in my account...seems like there's a lot of scaremongering going on. I will not be giving them all my bank details and personal details to verify the account. What a scam.

Don’t bother Don’t bother, used it for a year without issues, nowhere near weekly send limit and now my funds are frozen and can’t be withdrawn whilst “review my account” even though I’ve already provided my proof of identity, my fb, my address and my phone number. Only customer service option is an email that rarely gets a reply. Straight up scammers. They deserve to go bust so just don’t use them.

Absolutely shocking Absolutely shocking! Had £20 in my account but couldn’t withdraw as my account was under review for 1-3 days. It’s now been 5 months since. God knows what they’re doing with our money. Customer service is appalling. Automated replies after waiting weeks for them to reply to my email. Managed to get in contact with them over twitter, they asked for my email then never replied

Pleased With My Experience I purchased a couple hundred dollars of bitcoin a few years ago. It was quite easy. It was easy to make online purchases with it. I Recently converted the remaining bitcoin back into dollars with no fee and for the exact current market value. I then transferred it into my bank account with no fee. Overall I’m pleased with the experience. Minus one star because they are soon closing their bitcoin wallet service but still everything went smoothly.