Customer Service is INCOMPETENT This review is for Circle.com, the company that exchanges USD for the stablecoin USDC. I cannot recommend this company because staffers like Gaetano are incompetent yet stay employed even though they cannot answer simple questions. Requests for replacement staffers who are more competent go unanswered. If new customer enquiries cannot be properly answered, good luck if there's ever a problem! You'll be Skrilled! (Note the pun.. Skrill is the only company I've seen who is worse than Circle.) Summary: cannot even answer new customer enquiries correctly. If you send your money to them after this warning, it's on you. You've been warned.

Don't sign up As a promo, they put £5 in my account years ago. I never linked it to my bank account because I didn't trust them. They're now emailing and threatening to start charging an annual fee of £30 if I don't withdraw the £5. I'm not comfortable linking (ie giving them direct debit access) my bank account.

Truly awful customer service Truly awful customer service. I opened an business account and they canceled my initial wire transfer because they claimed they cannot support banks that require FFC (for further credit) payment instructions. That info was nowhere in the poor instructions they provide. So they kept the $5 I had wired as part of a $50 fee! Then, I sent another wire from another account and duly added all the information. Chase confirmed the wire was received by Circle's bank and I was able to see that all of the correct info was there. 8 days later, not only have they failed to "find" the wire, but they don't even answer any of my inquiries. I recommend taking your business elsewhere.

WARNING!! AVOID THIS SCAM COMPANY!!! WARNING!!! Don't trust this company. Once you deposit money they lock your account & demand ID, even then they don't respond. Customer service is zero, they ignore you - this is an absolute SCAM!! I have reported their illegal activities to the Google Play store. Circle also own Poloniex Crypto exchange where they are doing the EXACT same thing - there is no customer service whatsoever with this company, they just steal your money & blackmail you into giving them your personal info. A complete fraud. WARNING!! AVOID THIS SCAM COMPANY!!!

Garbage support Their pull crypto payments API doesn't work as expected and the company is full of imbeciles. Good luck getting anything out of their support. They'll just waste your time.