Rachel
GBAbsolutely shocking Absolutely shocking! Had £20 in my account but couldn’t withdraw as my account was under review for 1-3 days. It’s now been 5 months since. God knows what they’re doing with our money. Customer service is appalling. Automated replies after waiting weeks for them to reply to my email. Managed to get in contact with them over twitter, they asked for my email then never replied
Steve Frost
GBDon't sign up As a promo, they put £5 in my account years ago. I never linked it to my bank account because I didn't trust them. They're now emailing and threatening to start charging an annual fee of £30 if I don't withdraw the £5. I'm not comfortable linking (ie giving them direct debit access) my bank account.
prodl
GBTruly awful customer service Truly awful customer service. I opened an business account and they canceled my initial wire transfer because they claimed they cannot support banks that require FFC (for further credit) payment instructions. That info was nowhere in the poor instructions they provide. So they kept the $5 I had wired as part of a $50 fee! Then, I sent another wire from another account and duly added all the information. Chase confirmed the wire was received by Circle's bank and I was able to see that all of the correct info was there. 8 days later, not only have they failed to "find" the wire, but they don't even answer any of my inquiries. I recommend taking your business elsewhere.
Adami Trudel
CAGetting unsolicited emails and am also… Getting unsolicited emails and am also unable to unsuscribe with the link provided in their spam emails. It is getting me to a login page trying to get more information about me / using my email witch is a pretty bad business practice.
Andrew Taylor
GBNo money after 3 days !!! Circle had a system problem making my withdrawals of cash constantly return ! The continued for two days ! The site promices money within the hour and simplicity! 3 days on I still can’t withdraw my cash ! As they put my account into review! Because of my constant attempts to withdraw! Every 24 hours they send automated responses! With no help Looks like it’s going to be a week plus before I see my money!!!!!! Nothing simple or instant about them with zero cumster help