Customer Service is INCOMPETENT This review is for Circle.com, the company that exchanges USD for the stablecoin USDC. I cannot recommend this company because staffers like Gaetano are incompetent yet stay employed even though they cannot answer simple questions. Requests for replacement staffers who are more competent go unanswered. If new customer enquiries cannot be properly answered, good luck if there's ever a problem! You'll be Skrilled! (Note the pun.. Skrill is the only company I've seen who is worse than Circle.) Summary: cannot even answer new customer enquiries correctly. If you send your money to them after this warning, it's on you. You've been warned.

Pleased With My Experience I purchased a couple hundred dollars of bitcoin a few years ago. It was quite easy. It was easy to make online purchases with it. I Recently converted the remaining bitcoin back into dollars with no fee and for the exact current market value. I then transferred it into my bank account with no fee. Overall I’m pleased with the experience. Minus one star because they are soon closing their bitcoin wallet service but still everything went smoothly.

Don’t bother Don’t bother, used it for a year without issues, nowhere near weekly send limit and now my funds are frozen and can’t be withdrawn whilst “review my account” even though I’ve already provided my proof of identity, my fb, my address and my phone number. Only customer service option is an email that rarely gets a reply. Straight up scammers. They deserve to go bust so just don’t use them.

Getting unsolicited emails and am also… Getting unsolicited emails and am also unable to unsuscribe with the link provided in their spam emails. It is getting me to a login page trying to get more information about me / using my email witch is a pretty bad business practice.

A complete & utter SCAM! A complete & utter SCAM! Customer support is abysmal, scripted responses to all questions or complaints. Once they get your money it's gone - never to be seen again - STAY AWAY! Circle are owned by Goldman Sachs who have been found guilty of fraud, insider trading, etc, etc on many occasions. Google "Goldman Sachs Fraud" They recently bought Poloniex crypto exchange which is also turning into a scam - locking customers out of their accounts & so unable to access their funds. BEWARE OF CIRCLE AND ANY COMPANY THEY OWN!!! Edit: In reply to the below scripted response from Circle - NO! You ignore customer tickets, sending useless scripted responses like the one you just posted here. You just proved my point perfectly. I repeat: STAY AWAY FROM POLONIEX/CIRCLE/GOLDMAN SACHS - THEY ARE PROVEN SCAMMERS!!