Garbage support Their pull crypto payments API doesn't work as expected and the company is full of imbeciles. Good luck getting anything out of their support. They'll just waste your time.

Don't use them, they will hold your money for no reason and terrible support They have been holding my money for more than 2 months after I gave them all the information they asked for, which was pretty much abusive and not strictly required for any compliance or AML policies. I run a KYC company so I know this well. This is disappointing especially for a company supposedly going for an IPO soon. The support team replies fast with canned responses to make you think you'll get there soon, but unfortunately, it never happens. If my funds aren't released within the next 3 days I will take legal action.

Money Held Hostage!! Upon invitation I signed up to use the companies payment processing services. I was told I had a $500 limit. I sent the first $120.00 without issue. The next time I used the service to send $125.00 they took the funds from my account and then refused to deliver to the payee until I met additional requirements. If additional verification was required funds should not have been removed from the account before the requirements where met.

Pleased With My Experience I purchased a couple hundred dollars of bitcoin a few years ago. It was quite easy. It was easy to make online purchases with it. I Recently converted the remaining bitcoin back into dollars with no fee and for the exact current market value. I then transferred it into my bank account with no fee. Overall I’m pleased with the experience. Minus one star because they are soon closing their bitcoin wallet service but still everything went smoothly.

Absolutely shocking Absolutely shocking! Had £20 in my account but couldn’t withdraw as my account was under review for 1-3 days. It’s now been 5 months since. God knows what they’re doing with our money. Customer service is appalling. Automated replies after waiting weeks for them to reply to my email. Managed to get in contact with them over twitter, they asked for my email then never replied