Pleased With My Experience I purchased a couple hundred dollars of bitcoin a few years ago. It was quite easy. It was easy to make online purchases with it. I Recently converted the remaining bitcoin back into dollars with no fee and for the exact current market value. I then transferred it into my bank account with no fee. Overall I’m pleased with the experience. Minus one star because they are soon closing their bitcoin wallet service but still everything went smoothly.

Truly awful customer service Truly awful customer service. I opened an business account and they canceled my initial wire transfer because they claimed they cannot support banks that require FFC (for further credit) payment instructions. That info was nowhere in the poor instructions they provide. So they kept the $5 I had wired as part of a $50 fee! Then, I sent another wire from another account and duly added all the information. Chase confirmed the wire was received by Circle's bank and I was able to see that all of the correct info was there. 8 days later, not only have they failed to "find" the wire, but they don't even answer any of my inquiries. I recommend taking your business elsewhere.

Customer Service is INCOMPETENT This review is for Circle.com, the company that exchanges USD for the stablecoin USDC. I cannot recommend this company because staffers like Gaetano are incompetent yet stay employed even though they cannot answer simple questions. Requests for replacement staffers who are more competent go unanswered. If new customer enquiries cannot be properly answered, good luck if there's ever a problem! You'll be Skrilled! (Note the pun.. Skrill is the only company I've seen who is worse than Circle.) Summary: cannot even answer new customer enquiries correctly. If you send your money to them after this warning, it's on you. You've been warned.

Don’t bother Don’t bother, used it for a year without issues, nowhere near weekly send limit and now my funds are frozen and can’t be withdrawn whilst “review my account” even though I’ve already provided my proof of identity, my fb, my address and my phone number. Only customer service option is an email that rarely gets a reply. Straight up scammers. They deserve to go bust so just don’t use them.

Don't use them, they will hold your money for no reason and terrible support They have been holding my money for more than 2 months after I gave them all the information they asked for, which was pretty much abusive and not strictly required for any compliance or AML policies. I run a KYC company so I know this well. This is disappointing especially for a company supposedly going for an IPO soon. The support team replies fast with canned responses to make you think you'll get there soon, but unfortunately, it never happens. If my funds aren't released within the next 3 days I will take legal action.