Steff Wyn
GBDon’t bother Don’t bother, used it for a year without issues, nowhere near weekly send limit and now my funds are frozen and can’t be withdrawn whilst “review my account” even though I’ve already provided my proof of identity, my fb, my address and my phone number. Only customer service option is an email that rarely gets a reply. Straight up scammers. They deserve to go bust so just don’t use them.
Steve Frost
GBDon't sign up As a promo, they put £5 in my account years ago. I never linked it to my bank account because I didn't trust them. They're now emailing and threatening to start charging an annual fee of £30 if I don't withdraw the £5. I'm not comfortable linking (ie giving them direct debit access) my bank account.
Rachel
GBAbsolutely shocking Absolutely shocking! Had £20 in my account but couldn’t withdraw as my account was under review for 1-3 days. It’s now been 5 months since. God knows what they’re doing with our money. Customer service is appalling. Automated replies after waiting weeks for them to reply to my email. Managed to get in contact with them over twitter, they asked for my email then never replied
Thomas
ATCircle.com is a total scam. Circle.com is a total scam. They ask for confidential information that is not required in any business, not even in regulated financial institutions and once they "verify" your profile, they try to charge you additional fees for "helping you to set up your business, unwanted, and then they have a "problem" paying your funds. Which results in a loss for the user but nothing else. Sorry to have fallen for these scammers and lost some USD 1,200 , but as a warning to all others, STAY AWAY FROM THESE SCAMMERS.
prodl
GBTruly awful customer service Truly awful customer service. I opened an business account and they canceled my initial wire transfer because they claimed they cannot support banks that require FFC (for further credit) payment instructions. That info was nowhere in the poor instructions they provide. So they kept the $5 I had wired as part of a $50 fee! Then, I sent another wire from another account and duly added all the information. Chase confirmed the wire was received by Circle's bank and I was able to see that all of the correct info was there. 8 days later, not only have they failed to "find" the wire, but they don't even answer any of my inquiries. I recommend taking your business elsewhere.