It’s the little things that tell the bigger story of a company as a whole… I enrolled as a Seacret Agent August 2021. Then, became ill with “the virus,” unable to act upon signing up. I did place an initial order upon signing up in August 2021, but there was no further activity. August 2022 Seacret charged me a renewal fee of $49. After a few emails back and forth with Michael Santos, representative of Seacret, I was instructed to provide bank info for refund. I complied with all that was requested of me to obtain a refund. It is now January 30, 2023 and I’m still awaiting a refund. You tell me, what kind of company would withhold $49 after stating a refund would be paid? It’s the little things a company does that tells the true ethics and morals of a company.

Scammers in Budapest While in Budapest I shopped at your store and purchased 2 items that totaled $102. The salespeople worked overtime to keep my husband and I distracted and charged me $627 for the two items and refused to make the transaction correct. I have the UPC codes that show the prices that total to $102. That's wrong on so many levels. I did file a discrepancy with my credit card company but because I handed them my card, I am on the hook for the full amount. What a sham.

Thank you seacret for a great experience! I was purchasing some products this December for my mom as a Christmas gift, my mom absolutely loved it, it was a bit expensive but totally worth it. Thank you for the good customer service and good experience. My mom will definitely come back to get some more products!