Constance S
GBIt’s the little things that tell the bigger story of a company as a whole… I enrolled as a Seacret Agent August 2021. Then, became ill with “the virus,” unable to act upon signing up. I did place an initial order upon signing up in August 2021, but there was no further activity. August 2022 Seacret charged me a renewal fee of $49. After a few emails back and forth with Michael Santos, representative of Seacret, I was instructed to provide bank info for refund. I complied with all that was requested of me to obtain a refund. It is now January 30, 2023 and I’m still awaiting a refund. You tell me, what kind of company would withhold $49 after stating a refund would be paid? It’s the little things a company does that tells the true ethics and morals of a company.
Tommy
DKThank you seacret for a great experience! I was purchasing some products this December for my mom as a Christmas gift, my mom absolutely loved it, it was a bit expensive but totally worth it. Thank you for the good customer service and good experience. My mom will definitely come back to get some more products!
Akos Simon
HU20 thousand HUF only today...for a 'mug… 20 thousand HUF only today...for a 'mug size' no more than 350g. cream, and set of three items as a present. All this at Westend a pricy shopping center. It is at a small isle in the middle of a hallway. The lady was impatent to chat. She's wanted to get over it all too quickly, while I was telling her I was in Israel, I know this type of product, and I don't want to buy. I've tried however...for a present, ect. She didn't seem to know how anyone's hands react to being rubbed, and the water becoming coloured light brownish gray-. Her monologue was someone's been taught to say thus and that and that's it; no science, or thought or reason behind. It's not bad, it's a standard of a company, or result of daily frustrations. I'd have loved to begin a conversation, like: isn't my hand white simply because I've just squeezed the bkood out? Anyway, the salt that I was given to rub my hand was really cool. Cristals in a cilindrical wooden spoon.