It’s the little things that tell the bigger story of a company as a whole… I enrolled as a Seacret Agent August 2021. Then, became ill with “the virus,” unable to act upon signing up. I did place an initial order upon signing up in August 2021, but there was no further activity. August 2022 Seacret charged me a renewal fee of $49. After a few emails back and forth with Michael Santos, representative of Seacret, I was instructed to provide bank info for refund. I complied with all that was requested of me to obtain a refund. It is now January 30, 2023 and I’m still awaiting a refund. You tell me, what kind of company would withhold $49 after stating a refund would be paid? It’s the little things a company does that tells the true ethics and morals of a company.

20 thousand HUF only today...for a 'mug… 20 thousand HUF only today...for a 'mug size' no more than 350g. cream, and set of three items as a present. All this at Westend a pricy shopping center. It is at a small isle in the middle of a hallway. The lady was impatent to chat. She's wanted to get over it all too quickly, while I was telling her I was in Israel, I know this type of product, and I don't want to buy. I've tried however...for a present, ect. She didn't seem to know how anyone's hands react to being rubbed, and the water becoming coloured light brownish gray-. Her monologue was someone's been taught to say thus and that and that's it; no science, or thought or reason behind. It's not bad, it's a standard of a company, or result of daily frustrations. I'd have loved to begin a conversation, like: isn't my hand white simply because I've just squeezed the bkood out? Anyway, the salt that I was given to rub my hand was really cool. Cristals in a cilindrical wooden spoon.

Thank you seacret for a great experience! I was purchasing some products this December for my mom as a Christmas gift, my mom absolutely loved it, it was a bit expensive but totally worth it. Thank you for the good customer service and good experience. My mom will definitely come back to get some more products!