Hatice
GBDon’t go to this brand if you don’t want to regret Expensive products , the worst customer service ever, rubbish quality. A salesperson Of this brand stopped us on the street ( now I understand they are robbers - not salesman), explained their products. And my friend said I know this brand it seems a really good one. I trusted the robber salesman. I did a big mistake and bought something but he was going to give an additional feet treatment for 3 of us.. in that case the price was reasonable and I paid . We were going to get the feet treatment on the next day but next day we couldn’t manage , didn’t have time and I brought the products back and wanted to return them as I didn’t get the other treatment too. The salesman just ran out . Didn’t even look at my face,avoid to talk to me. he was simply like a robber. And they said no refund , sorry!. They were so rude. Never ever seen something like this in my life. cheating nasty scammers looking for a quick buck I can’t believe I got involved in this, they did cheat me . Obviously what they do is robbery!. It was in Budapest. Details above. They said no refund . And they said that it’s written on the receipt. Can you tell me do you get the receipt before or after the payment? I paid and get the receipt after that. If want to return the product it will be too late. This robbery , cheating people by not giving all the required informations. If there is no refund then they have to point it out , I should know before the payment that I can’t return the product. And you as the company say that it’s their policy and you can’t do anything. But I didn’t go to a shop randomly on the street. I did trust because I have heard about seacret, it is a big company and I thought Seacret wouldn’t be a robber. I you cannot take the responsibility of the branches mistake , why I have to pay their mistake as a customer. If you put your company name , and your product then it is your responsibility as well to treatment customers like humans , if you let them to cheat people and then say it is their policy then you’re accepting and supporting this robbery. I want my money back and send your products back. I went there because of the name of the company and brands so I will ask you to solve my problem and on the other side you need to solve the issue on customer service to not have this kind of robbery issues.
Constance S
GBIt’s the little things that tell the bigger story of a company as a whole… I enrolled as a Seacret Agent August 2021. Then, became ill with “the virus,” unable to act upon signing up. I did place an initial order upon signing up in August 2021, but there was no further activity. August 2022 Seacret charged me a renewal fee of $49. After a few emails back and forth with Michael Santos, representative of Seacret, I was instructed to provide bank info for refund. I complied with all that was requested of me to obtain a refund. It is now January 30, 2023 and I’m still awaiting a refund. You tell me, what kind of company would withhold $49 after stating a refund would be paid? It’s the little things a company does that tells the true ethics and morals of a company.
Eli
ILGreat products to Work with and Sale Great products to Work with and Sale. A lot of Brand awareness existing either from Client point of view or Retailers 👍