Dedicated company Initially, my experience didn't seem great. However, it turned out that there were reasonable explanations. Emails from the company in response to mine were going into my spam, leaving me to think I was being ignored when this was not the case. Mike reached out via phone when he realised I was not recieving his emails and explained the issues they had been facing with their courier. The company are doing what they can to get my order to me before Christmas, which I greatly appreciate. The customer service has been excellent and they seem genuinely disheartened with the reflection the problems they have faced these last weeks has had on their company.

Such a lovely shopping experience I couldn't be happier with my Hurtig Lane watch! Not only is it beautiful and ethically-made, the customer service team are an absolute dream too. There was a small fault with the model I'd received and they were very helpful, sending a replacement straight away. I'll definitely be shopping with them again and also recommending them to friends!

The order came quick and the watch band… The order came quick and the watch band I got is high quality and looks amazing. 10/10 product.

Terrible service I ordered a makeup brush set- it’s has been almost two weeks since I placed my order and it seems it hasn’t even shipped out yet. 2 weeks to process an order? Absolutely unacceptable. Emailed customer service and also no reply. Awful

Great vegan brand Great vegan brand. Family brand with sustainable and vegan ethics. I bought a Mykonos all black watch with a cactus strap and I love it. It’s sleek and stylish. Responsive email team. I had a question and Cerian was very helpful and friendly!