KC
GBWorth the wait This is a business that I would definitely give a second chance to. I placed my order on Nov 29th and waited weeks for confirmation of shipping and then experienced delays in response time when I emailed the company. It seems they fixed whatever email issue they were having that caused the delay, because afterwards they were very prompt to reply and very helpful. When I explained that I still never received my watch, they reshipped the watch with expedited shipping and a free watch band. I received my package on 12/21/23, a little under a month after I ordered. I am so thrilled it came in in time for Christmas. The watch is beautiful, the packaging is unique and trendy, and I feel good about the kind of company I gave my money to this holiday season. There were some bumps in the road, but the watch was worth the wait. I'll definitely order again in the future-- definitely recommend.
Laura Hallinan
CAI really was happy with the watch I… I really was happy with the watch I received even though I had to pay a lot of duty to receive the watch ( not the company's fault but needing a return makes it difficult) I love the look and was happy when I got it but really disappointed to find the front of the face was scratched! I do not want to pay the extra 20 plus shipping to try and get a new one since I already had to pay a hefty import fee. I am so disappointed to receive it like this and feel there's nothing. I can do unless I pay a lot more.
Consumer
GBSo I gave a Five star review because of… So I gave a Five star review because of the way the company delivered my item and once the communication problem had been sorted it was delivered in the stated time on the website , if you are ordering from this company try not to panic as I believe the issues I was having like a few others was down to technology rather than the company it selves but true to their word they rectified this and I had my item within a week so fair play 👍 The watch I ordered was just the ticket and the gift pouch was first class so would highly recommend 👍⭐️
Graham
GBHappy to support a vegan brand Happy to support a vegan brand! Ordered a cactus leather watch for my wife and a bee bracelet for my daughter. The team are friendly and I love that this company give back to local charities. Based in Spain the delivery times aren't as fast as Amazon but I think it is worth the wait and happy to support an ethical company! I will certainly purchase again in the future!
Tara Kohl
GBTerrible service I ordered a makeup brush set- it’s has been almost two weeks since I placed my order and it seems it hasn’t even shipped out yet. 2 weeks to process an order? Absolutely unacceptable. Emailed customer service and also no reply. Awful