Absolutely LOVE my new vegan leather watch strap!!! I recently purchased a black vegan leather watch strap with a silver buckle. The strap arrived today and I absolutely love it!! The quality is very nice, it doesn't feel cheap or fake, and has a nice grain like real leather. I can tell this will develop a nice patina over time. I was worried that it wouldn't fit my extra small size wrist (5.5 inch) but it's very comfortable and fits perfectly. The strap comes with integrated spring loaded pins with a push down lever which made it incredibly easy to put the strap on my watch. Overall 10/10 and I will definitely buy some more watch straps from them(they just got some cactus leather in which I have to try). Very happy with my purchase!

100% recommend! I wanted to leave a review because I LOVE my cactus leather watch and I really like that is not just made out of PU leather like a lot of vegan brands. I made a mistake twice with my order, I put the wrong address and I ordered the wrong sized watch strap. The team were really friendly and helpful. They even resent the correct size strap to me for free before they received my returned strap. Great products and service. Would 100% recommend! I have seen some recent reviews here mentioning that customers did not receive a reply to their email. The lady I spoke to mentioned that they had experienced a problem with their mailbox which is now fixed and they are now working on answering any missed emails.

Such a lovely shopping experience I couldn't be happier with my Hurtig Lane watch! Not only is it beautiful and ethically-made, the customer service team are an absolute dream too. There was a small fault with the model I'd received and they were very helpful, sending a replacement straight away. I'll definitely be shopping with them again and also recommending them to friends!

Dedicated company Initially, my experience didn't seem great. However, it turned out that there were reasonable explanations. Emails from the company in response to mine were going into my spam, leaving me to think I was being ignored when this was not the case. Mike reached out via phone when he realised I was not recieving his emails and explained the issues they had been facing with their courier. The company are doing what they can to get my order to me before Christmas, which I greatly appreciate. The customer service has been excellent and they seem genuinely disheartened with the reflection the problems they have faced these last weeks has had on their company.

Worth the wait This is a business that I would definitely give a second chance to. I placed my order on Nov 29th and waited weeks for confirmation of shipping and then experienced delays in response time when I emailed the company. It seems they fixed whatever email issue they were having that caused the delay, because afterwards they were very prompt to reply and very helpful. When I explained that I still never received my watch, they reshipped the watch with expedited shipping and a free watch band. I received my package on 12/21/23, a little under a month after I ordered. I am so thrilled it came in in time for Christmas. The watch is beautiful, the packaging is unique and trendy, and I feel good about the kind of company I gave my money to this holiday season. There were some bumps in the road, but the watch was worth the wait. I'll definitely order again in the future-- definitely recommend.