Leave a bad review and they will respond to you immediately - Customer Service Unresponsive UPDATE: I initially received a generic email response that didn't answer my questions. I then received an email asking me to update my review of The Perfume Shop USA. Since that email; I have received several emails asking me to update your review. So this is my update; I received poor customer service from beginning to end. I did however receive several emails asking me to update this to make them look better. At this point; I will not purchase from them again and I definitely don't believe their current ratings. I now see that they work harder to get bad ratings changed to good ratings than actually giving authentic responses to customer questions/concerns. ORIGINAL REVIEW: I had an issue with one of the products that I ordered. I sent an email and I still haven't received a reply.

One of the best sites I buy my perfumes. -

I had the most pleasant experience at… I had the most pleasant experience at the Perfume Shop! The staff were super friendly, helpful and knowledgeable about a particular scent I was in search of. I highly recommend the Perfume Shop in Trumbull for all my perfume/ cologne needs. 👍🏼

They were a one stop shop for all my… They were a one stop shop for all my families holiday gift needs!

Shiii the fragrances here go crazy ngl… Shiii the fragrances here go crazy ngl I went from pullin 0 shortys to all of them at my school shii go crazy