They rectified the first issue we had… They rectified the first issue we had promptly which is good. However the quality of the pens is pretty poor, the ball of the pen barely purtrudes the nose cone so unless you're holding the pen completely vertical, the nose cone scratches the paper making it a very rough write and making the text thin and almost opaque.

Great option for individual customization It took me way too long to find a company that didn’t have a 200+ pen requirement for custom orders. I was so excited when I found out I could order just one of anything! I wanted 5 individual pens but each with a different saying for a friends birthday. They also shipped and arrived quickly-about a week from order date. The quality of the pen itself is good, I’m picky about the types of pens I use and these are up there in my opinion. The custom wording is perfect-the letters are smooth and clear cut, nice size and spacing. I’m super impressed with every bit of my order!

Pens are good, don't need to order mass quantity Product was as advertised, and came quickly. Really appreciated the opportunity to order less than a batch of 50, for a reasonable price.

Great shopping experience Easy process, extremely fast production and shipping, and very nice looking product. I highly recommend FastPens.com.

TRUE TO THEIR NAME The pens we ordered were made correctly and delivered on schedule to us . We ordered late but they came through with flying colors !!