Fabulous experience with the company Fabulous experience with the company. The initial chair sent had a click sound when pulled back from max reclined. The representative Ching not only sent a replacement but sent a professional assembler to assemble the new chair and make sure it works fine. He also disassemble the old chair and packed it up which was picked up by FedEx next day. On top of it, they also gave me a rebate as a goodwill gesture. And the chair itself is awesome, a great addition to my study in progress.

Manufacturer defect, refused to help. I brought their 42 inch desk and when assembling it, we noticed that that there were no screw holes for both sides drilled into the supports of the desk which are to attach the left leg to the desk. I contacted their support and they beat around the bush, asking for pictures of all sizes, including pictures of the instruction manual (which I had already provided in the initial email) before brushing me off. I managed to get it together, but because of the lack of screws on the left leg, the desk is lacking the proper support. It's a nice desk, well put together, manufactured and the RGB embedded in the glass is fantastic. The desk gets 5 stars. It's their customer service which gets 2. Edit: Customer service for back to me and sent a new desk free of charge.

Perfect desk This desk perfectly complements my room! Assembly was relatively easy, although I encountered a minor issue with a piece of hardware that customer support quickly resolved. Looks great and works great.

My wife love it My wife was in the hunt for an ergonomic desk that would allow her to work comfortably while standing. However, she was adamant about not compromising on design. After a thorough search, we stumbled upon Eureka Ergonomic and discovered they had an attractive selection of standing desks on sale. When our desk arrived, we were so impressed. In one desk, we found both the functionality and aesthetics, we were searching for.

About my experience The desk was delivered quickly, as scheduled, undamaged and with all pieces. Assembly instructions were relatively easy to follow and came with necessary tools and additional connectors, just in case. Desk works as expected, raising up or down smoothly and with little noise. The on-desk power sources for USB, Qi wireless and standard 120, are convenient though they do take up some of the limited desk area. The desktop area is not that deep and led to some rearranging of keyboard and notepad. I did not find it necessary to use the monitor shelf but it too would further encroach on the limited desktop space. The drawers are nice to help keep the desktop clear and add additional color and interest to the otherwise dark desktop.