Concepcion Roark
GBPerfect desk This desk perfectly complements my room! Assembly was relatively easy, although I encountered a minor issue with a piece of hardware that customer support quickly resolved. Looks great and works great.
Amy
GBAVOID THIS COMPANY AVOID THIS COMPANY - Horrible communication problems and unfulfilled promises. I have been trying to resolve an order that has gone wrong in every way for the past month. The poorly reboxed office chair I ordered arrived so smashed, due to lack of internal packing, that there were holes in it and parts had fallen out. Eureka tried to avoid responding to my many emails and calls, then said they'd issue a refund when I filed a complaint. But the refund has never shown up and once again, no response. I've never been so angry and frustrated with a seller and feel very used - promising a refund to get me off their back and close my complaint but never doing it. Despicable and dishonest business practices.
Review
GBThe company's customer service is absolutely horrible The company's customer service is terrible. My desk was held up with a "security issue" that their poorly written emails struggled to clarify. I have spent several days (because the agents' response time is long) dealing in an email back and forth, and they never seemed to be able to clearly explain what they needed. I'm not sure the agents speak English very well. I want the very unique desk that Eureka sells, but I will never risk trying to buy a product from this company again.
Timothy Payne
GBNice and beautiful! This desk is precisely what I needed. It appears to be of excellent quality and has a really nice appearance. It was packaged well. The instructions were clear, with all items clearly labeled and easy to follow—just pay close attention to the picture details, and you'll be fine.
Warren Tapia
GBThe desk works great with no issues The desk works great with no issues. I deducted one star though because of a two day delay in shipping. But still pleased with this purchase.