Jessica Lee
GBBEWARE!! BEWARE!!! DO NOT BUT FROM THIS COMPANY!!!! I ordered brown leather chairs and received bright orange chairs. And it’s not just me being picky. The chairs match an orange shop vac, and five people who saw them thought I intentionally ordered orange. Even the customer service agent I spoke with saw the picture and agreed they are orange. They aren’t even close to brown, and I’m fairly certain they aren’t real leather as described. Despite the truly awful chairs, AND having to email and call for three days to finally get ahold of someone, I have kept my cool and been kind and respectful, only to be met with gaslighting and corporate greed. After repeated emails pointing out that this was not just a matter of me changing my mind but that I essentially received incorrect items, and that I should not be responsible because of their mistakes, they extended a “gesture of goodwill” and agreed to waive the $425 return shipping cost if I pay the “minimum 25% restocking fee”. Assuming they only withhold the minimum (which based on my experience thus far seems extremely unlikely) that’s $400. Which means instead of the initial $825 return fees, they’re now graciously *eyeroll* allowing me to only pay $400 (at least) because of THEIR DECEIT AND MISREPRESENTATION. So I either keep the hideous orange chairs and am out $1600. Or return them and am out $400 with nothing to show for it except a week’s worth of frustration. This has by far been one of the worst purchases and customer service experiences. Avoid this company at all costs.
Timothy Payne
GBNice and beautiful! This desk is precisely what I needed. It appears to be of excellent quality and has a really nice appearance. It was packaged well. The instructions were clear, with all items clearly labeled and easy to follow—just pay close attention to the picture details, and you'll be fine.
Warren Tapia
GBThe desk works great with no issues The desk works great with no issues. I deducted one star though because of a two day delay in shipping. But still pleased with this purchase.
Bob Masefield
GBMy wife love it My wife was in the hunt for an ergonomic desk that would allow her to work comfortably while standing. However, she was adamant about not compromising on design. After a thorough search, we stumbled upon Eureka Ergonomic and discovered they had an attractive selection of standing desks on sale. When our desk arrived, we were so impressed. In one desk, we found both the functionality and aesthetics, we were searching for.
Review
GBThe company's customer service is absolutely horrible The company's customer service is terrible. My desk was held up with a "security issue" that their poorly written emails struggled to clarify. I have spent several days (because the agents' response time is long) dealing in an email back and forth, and they never seemed to be able to clearly explain what they needed. I'm not sure the agents speak English very well. I want the very unique desk that Eureka sells, but I will never risk trying to buy a product from this company again.