Ran into a snag with installation… Ran into a snag with installation because a couple small parts were missing, but customer service resolved this quickly. Used for some days now, I am happy with this standing desk.

Nice and beautiful! This desk is precisely what I needed. It appears to be of excellent quality and has a really nice appearance. It was packaged well. The instructions were clear, with all items clearly labeled and easy to follow—just pay close attention to the picture details, and you'll be fine.

Clear and Prompt The customer service representative was clear and prompt. They understood my concern immediately and moved toward resolution. I appreciate the care that they showed in helping me.

My wife love it My wife was in the hunt for an ergonomic desk that would allow her to work comfortably while standing. However, she was adamant about not compromising on design. After a thorough search, we stumbled upon Eureka Ergonomic and discovered they had an attractive selection of standing desks on sale. When our desk arrived, we were so impressed. In one desk, we found both the functionality and aesthetics, we were searching for.

Poor shipment communication. I had received notice that my desk will be arriving on 8/29 via FedEx. The package arrived at my doorstep and upon opening it, I discovered it was only the desk legs and motor. NO DESKTOP!! I called customer service and they said they will provide a status in 24 hours. I received a communication the following day indicating that the desktop will be shipped by a different logistics company and they will provide a status. This company did not pick up the desk from Eureka until 8/31 and had to call me to schedule an appointment for delivery, and their first availability was not until 9/7. Eureka needs to do a better job communicating their shipments info to their customers! Also, if you have failed the customer in the initial shipment, you probably should prioritize the corrected shipment and not have them wait another week.