Ran into a snag with installation… Ran into a snag with installation because a couple small parts were missing, but customer service resolved this quickly. Used for some days now, I am happy with this standing desk.

Nice and beautiful! This desk is precisely what I needed. It appears to be of excellent quality and has a really nice appearance. It was packaged well. The instructions were clear, with all items clearly labeled and easy to follow—just pay close attention to the picture details, and you'll be fine.

Eureka Office Furniture Surpasses Expections When setting up our new office, it was important that we select furniture that met both our financial and aesthetic criteria. After sifting through varied online reviews, I opted to order twelve items, including sofas, chairs, and desks from Eureka. Upon ordering, I was very pleased with the quick, professional response from their support team. They efficiently handled the delivery logistics, clarifying important points such as a loading dock and the manpower required for unloading. They also explained what was necessary for assembling the Ark desk, which needs at least two people due to its size and weight. In the end, I decided to choose to have Eureka pre-assemble the desk which significantly streamlined the setup process. This made the entire purchase and delivery so much easier! The delivery arrived via a dedicated box truck and was executed flawlessly. All my beautiful items arrived in pristine condition. In conclusion, Eureka surpassed my expectations. We are enjoying sleek, contemporary, quality furniture that is perfect and gorgeous in my office.

Fabulous experience with the company Fabulous experience with the company. The initial chair sent had a click sound when pulled back from max reclined. The representative Ching not only sent a replacement but sent a professional assembler to assemble the new chair and make sure it works fine. He also disassemble the old chair and packed it up which was picked up by FedEx next day. On top of it, they also gave me a rebate as a goodwill gesture. And the chair itself is awesome, a great addition to my study in progress.

AVOID THIS COMPANY AVOID THIS COMPANY - Horrible communication problems and unfulfilled promises. I have been trying to resolve an order that has gone wrong in every way for the past month. The poorly reboxed office chair I ordered arrived so smashed, due to lack of internal packing, that there were holes in it and parts had fallen out. Eureka tried to avoid responding to my many emails and calls, then said they'd issue a refund when I filed a complaint. But the refund has never shown up and once again, no response. I've never been so angry and frustrated with a seller and feel very used - promising a refund to get me off their back and close my complaint but never doing it. Despicable and dishonest business practices.