Fabulous experience with the company Fabulous experience with the company. The initial chair sent had a click sound when pulled back from max reclined. The representative Ching not only sent a replacement but sent a professional assembler to assemble the new chair and make sure it works fine. He also disassemble the old chair and packed it up which was picked up by FedEx next day. On top of it, they also gave me a rebate as a goodwill gesture. And the chair itself is awesome, a great addition to my study in progress.

Eureka Ergonomic's standing desk has… Eureka Ergonomic's standing desk has changed my work experience! The height adjustment function is smooth, allowing me to easily switch between sitting and standing as needed, effectively back pain caused by long hours of work.

AVOID THIS COMPANY AVOID THIS COMPANY - Horrible communication problems and unfulfilled promises. I have been trying to resolve an order that has gone wrong in every way for the past month. The poorly reboxed office chair I ordered arrived so smashed, due to lack of internal packing, that there were holes in it and parts had fallen out. Eureka tried to avoid responding to my many emails and calls, then said they'd issue a refund when I filed a complaint. But the refund has never shown up and once again, no response. I've never been so angry and frustrated with a seller and feel very used - promising a refund to get me off their back and close my complaint but never doing it. Despicable and dishonest business practices.

Manufacturer defect, refused to help. I brought their 42 inch desk and when assembling it, we noticed that that there were no screw holes for both sides drilled into the supports of the desk which are to attach the left leg to the desk. I contacted their support and they beat around the bush, asking for pictures of all sizes, including pictures of the instruction manual (which I had already provided in the initial email) before brushing me off. I managed to get it together, but because of the lack of screws on the left leg, the desk is lacking the proper support. It's a nice desk, well put together, manufactured and the RGB embedded in the glass is fantastic. The desk gets 5 stars. It's their customer service which gets 2. Edit: Customer service for back to me and sent a new desk free of charge.

Absolutely Love the Ark Standing Desk Absolutely love the Ark 63x29 standing desk. It has greatly improved my work-from-home days!