Nisha Goswami
GBJared Hewines ROCKS I cannot say enough great things about Jared Hewines! He was attentive, kind, and passionate from the day we met! Jared was available at all times of the day & night given the urgency of our project. THANK YOU, Jared, for ensuring our new office space would be simply captivating :) And may I add....what IMPRESSIVE quality of furniture!!
RP G
GBResidential purchase/use Residential purchase/use. Ordered a desk and drawer thing. Desk had a big chip in the corner and the drawer thing was dinged in multiple spots. Instinctually, I would fault the shipping company, however, there really was no protective packaging for this desk. So, I'm hesitant to say this wasn't preventable. Anyway, I got a decent discount and customer service was quick to offer to send a replacement desk top. But, replacement isn't always a viable solution - particularly with residential use. I don't have anywhere to throw away a 72" broken piece of wood unless I borrow a truck and haul it somewhere. That kind of inconvenience just isn't worth it especially as someone doing this all on my own. The instructions for putting together the desk are quite lacking. For instance, you must drill your own holes and there are fairly substantially sized items that are not even mentioned in the instructions. Given that this was residential use & I had just replaced my flooring specifically to have a home office, I just wanted to get the desk put together and be done - damaged or not. And, well, the saga is over I guess. Would I recommend Juniper? Maybe. It's hard to find a decent desk online. The customer service is good. The desk itself is probably an 8.5/10.