Astley and Co

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4.11
Based on 9 Reviews

5

77.78%

4

0.00%

3

0.00%

2

0.00%

1

22.22%
About Astley and Co

Astley & Co Estate Agents in Norwich specialising in residential property sales with selling packages to suit your needs.

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Mr Peter Harling
GB

Thank you Yvonne for your expertise Thank you Yvonne for your expertise, your honest advice, your diligence chasing up progress in the chain, your great communication, and above all your reassuring confidence ‘that it would all work out fine’; which of course it did!! Many Thanks Peter & Julie Harling

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GARY
GB

We would highly recommend Astley and Co… We would highly recommend Astley and Co Estate Agents. Yvonne and her team have been absolutely amazing! She has been on hand with help and advice all the way through our sale and purchase. Always giving honest and accurate information, we couldn’t have got through it without her, thank you so much Yvonne!

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Ursula
GB

Oh my ! Oh my ! Selling my house had its challenges, Yvonne was incredible. From the very start through to completion, Yvonne stayed in constant contact, with updates, offering advice, reassurance clarity and professionalism. The service I received from Astley & Co was simply outstanding. Using an approachable friendly and honest Independent Estate Agent was the best decision I made, it made a huge difference to the entire process. I would not hesitate to recommend her company with complete assurance and enthusiasm. Thank you so much Ursula Fitzmaurice

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Kirsten
GB

Do not use this company Do not use this company. Yvonne from Astley&Co is the rudest, most judgemental and unprofessional ‘director’ I have ever come across. Never would I have thought that an estate agent would try to block potential buyers from viewing a property. After contacting the homeowners directly (last resort as Yvonne wouldn’t respond to our call or confirm a viewing) we managed to view the property. Upon calling the agent to provide feedback of the viewing I was personally insulted by Yvonne on several occasions throughout the short phone call. Yvonne was wholly unprofessional, judgemental, rude and on too many occasions spoke over me. She continually lied to us from small details such as offering us one date to view the property then saying she offered three, to doubling the amount of viewings or over exaggerating the offers received to try and put us off. I am thankful that the house we viewed wasn’t for us and therefore we won’t be needing to deal with Yvonne and her attitude problems, but I just wish to warn others of the dreadful experience I have been faced with. I will be reporting her to the Property Ombudsman.

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