Laura Robinson
GBCherie and Yvonne were wonderful Cherie and Yvonne were wonderful, and provided an excellent efficient, caring and proactive service. Moving house can be a very stressful and emotional time, but they were absolutely brilliant. They are very knowledgeable about the property market and will tell you how it is, so you can trust what they say. They do all they can to help, and will do their best for you. If I were to sell and buy again, I wouldn't go to anyone else. Thank you so much :-)
T J Storey
GBAvoid like the plague Based upon the telephone call I overheard today between the so called “director Yvonne Astley” and my daughter I would avoid this company like the plague. Minus Zero stars is more appropriate. Her attitude from the off has been very judgmental/biased due to the age of my daughter and her partner. They have been blocked from viewings so had to approach the home owners directly. My daughter was verbally insulted, this women has a serious lack of customer service skills, she interrupts, raises her voice and will not listen. She believes she is above all others based upon her vile attitude. Anyone can become a. director of a company so id suggest she needs to reign it in somewhat if she values her business and any future prospective customers. If she was employed, as an HR Manager I can categorically state she would be dismissed for gross misconduct. Perhaps explains why there is an admin person, mortgage advisor and herself only employed there! Oh and not to mention a lack of properties to market in the first instance. All in all a very unprofessional experience with insults thrown in for good measure.
Jules Lillie
GBOutstanding Customer Service! We would highly recommend Astley and Co Estate Agents. Yvonne and her team have been absolutely amazing! She has been on hand with help and advice all the way through our sale and purchase. Always giving honest and accurate information, we couldn’t have got through it without her, thank you so much Yvonne!
L Pendergast
GBI contacted Astley and Co after the… I contacted Astley and Co after the unexpected death of my brother in order to sell the house on behalf of his 3 children. In such a tragic time Yvonne and her team were compassionate and reassuring . So friendly and not at all like the other mainstream agents who gave me all the sales talk.Yvonne was honest about the price and I can remember her words " its not about what you put it on the market for its about the price you get for it" ( I hope I remembered that right !) Thank you Yvonne and team x