Jamie Geer
GBIs this even a real business? I tried to place a test purchase of 2 cases(196 rolls) of toilet paper to distribute to friends and family who are essential employees and can't take the time to stand in line for an hour to get toilet paper. Restockit showed the product was available, the order went through and they charged my credit card. 2 days after I placed my order, no tracking number, but status shows as shipped. Its been 13 days, 10 business days. I sent emails asking for status, no contact or information. I'll stick with my local, reliable, distributior for my future small business needs. I'll be contacting my credit card company today to dispute the charge.
Louboutin Patron
GBYou may get your items you may not.... Because my billing address and shipping address were different, they refused to ship. Who tells you where you can ship an item, it's utterly stupid, and then your not notified that it's not shipping, the website, says processing and shipped, it's only until you never receive anything that you notice something is wrong. And then they question you as to why you want it shipped there, WHY DOES THAT MATTER, if I pay you for something, SHIP IT, it's that damn simple. I would suggest not even wasting your time with this company. TOTAL GARBAGE
Brent Brooks
GBDon't know what this outfit does Don't know what this outfit does, but it certainly isn't fulfilling shipments. Placed an order on 3/22/20 for an item that was currently listed as having 18 in stock and immediate shipping. After several days not shipping as promised I sent an email inquiry that never got answered. Then tried their chat feature only to be told it wasn't working. Called, got voicemail, never returned my call. Might have been a coincidence but soon after leaving them a bad review I got an email from them apologizing for the delay, the problem had been resolved, and promising delivery within the week by FedEx. However 6 days later they cancelled my order. I understand longer shipping times and periods of low stock in the current environment, but this is no way to run a legitimate business. I only wish I had checked the reviews here on Trustpilot first!
Tee
GBI too order toilet paper 3/23/20 I too order toilet paper 3/23/20, follow up 3/30/20 as my card was charged, but no communication. I sent a dispute to my cc on 4/3/20 and got a confirmed from this company sunday evening that my charges were cancelled and I will be refunded. Ironically that stated in there email that they couldn't fulfill my order. Well then, don't take my money. Stay far away from this company. They don't take phone calls and don't return emails in whichever manner you submit.
Roger Kingsley
GBDamaged merchandise in poor packaging. I just received a package from Restockit which was from an order placed with Amazon.com. It is a desk blotter that arrived damaged. And, no wonder, because it was sent in a flimsy carton, with NO inside packaging, not even a plastic cover. So, when the carton got damaged, so did the contents. I will avoid ever using this company again.