False Advertising Merchant is advertising and accepting payment for product that they do not have in stock. Order placed March 7th and credit card charged. Over 1 week later, merchant advises that order has been canceled but does not issue refund. Suggest that you avoid. Merchant reached out by phone today (3/19/20) to discuss my objective review. They apparently are a small company who were overwhelmed by a sudden large demand. I surmise that this is they reason they did not respond to my numerous requests for an order status before I left my review. I contacted AMEX myself to request a chargeback.

I too order toilet paper 3/23/20 I too order toilet paper 3/23/20, follow up 3/30/20 as my card was charged, but no communication. I sent a dispute to my cc on 4/3/20 and got a confirmed from this company sunday evening that my charges were cancelled and I will be refunded. Ironically that stated in there email that they couldn't fulfill my order. Well then, don't take my money. Stay far away from this company. They don't take phone calls and don't return emails in whichever manner you submit.

I placed an order with Restockit on… I placed an order with Restockit on March 22, 2023. I did not receive an e-mail verification the next day so I got in their online chat and talked to Anna. She was very nice and checked on my order and said it was in the warehouse getting ready to ship. The items all arrived the next day. From order to delivery it only took 3 days and keep in mind, I placed this order during the peak of the Spring Break and this company is based in Florida. I was very impressed by how they got my order delivered so quickly and they were very polite when I contacted them. I will shop with them again.

Is this even a real business? I tried to place a test purchase of 2 cases(196 rolls) of toilet paper to distribute to friends and family who are essential employees and can't take the time to stand in line for an hour to get toilet paper. Restockit showed the product was available, the order went through and they charged my credit card. 2 days after I placed my order, no tracking number, but status shows as shipped. Its been 13 days, 10 business days. I sent emails asking for status, no contact or information. I'll stick with my local, reliable, distributior for my future small business needs. I'll be contacting my credit card company today to dispute the charge.

I would give ZERO stars if I could I would give ZERO stars if I could. Shame on this company. They are not fulfilling orders or communicating with their unhappy customers. I am trying to contact them via PayPal for resolution. I'd like my money refunded, as it should not have even been taken before my order was processed/fulfilled.