Deborah Beasley
GBFalse Advertising Merchant is advertising and accepting payment for product that they do not have in stock. Order placed March 7th and credit card charged. Over 1 week later, merchant advises that order has been canceled but does not issue refund. Suggest that you avoid. Merchant reached out by phone today (3/19/20) to discuss my objective review. They apparently are a small company who were overwhelmed by a sudden large demand. I surmise that this is they reason they did not respond to my numerous requests for an order status before I left my review. I contacted AMEX myself to request a chargeback.
Jeannette Wessell
GBDon’t waste your time or money Don’t waste your time or money. I had the same experience with this place as many others are posting. Ordered a case of toilet paper that said was in stock. They charged my bank account, says item was shipped, but have not received a tracking number. 2 weeks later still nothing. Have emailed them twice with no response. Questioning if this is even a legitimate company.
Sam Pierre
GBPlease I caution you not to use this… Please I caution you not to use this company!! Placed an order on 5/4/2021 at 10:39am and Its is 6/01/2021 and I have yet to receive my order. Spoke to them twice and they were rude and unprofessional claiming it was deliverd and signed for. They claimed it was UPS fault. It could have very well be the fault of UPS, but the attitude was certainly unappropriate!! Furthermore, I am still without my product and I was charged. Do not Use this Company!!!
Tee
GBI too order toilet paper 3/23/20 I too order toilet paper 3/23/20, follow up 3/30/20 as my card was charged, but no communication. I sent a dispute to my cc on 4/3/20 and got a confirmed from this company sunday evening that my charges were cancelled and I will be refunded. Ironically that stated in there email that they couldn't fulfill my order. Well then, don't take my money. Stay far away from this company. They don't take phone calls and don't return emails in whichever manner you submit.
K. Cimadomo
GBI would give ZERO stars if I could I would give ZERO stars if I could. Shame on this company. They are not fulfilling orders or communicating with their unhappy customers. I am trying to contact them via PayPal for resolution. I'd like my money refunded, as it should not have even been taken before my order was processed/fulfilled.