Brent Brooks
GBDon't know what this outfit does Don't know what this outfit does, but it certainly isn't fulfilling shipments. Placed an order on 3/22/20 for an item that was currently listed as having 18 in stock and immediate shipping. After several days not shipping as promised I sent an email inquiry that never got answered. Then tried their chat feature only to be told it wasn't working. Called, got voicemail, never returned my call. Might have been a coincidence but soon after leaving them a bad review I got an email from them apologizing for the delay, the problem had been resolved, and promising delivery within the week by FedEx. However 6 days later they cancelled my order. I understand longer shipping times and periods of low stock in the current environment, but this is no way to run a legitimate business. I only wish I had checked the reviews here on Trustpilot first!
Tee
GBI too order toilet paper 3/23/20 I too order toilet paper 3/23/20, follow up 3/30/20 as my card was charged, but no communication. I sent a dispute to my cc on 4/3/20 and got a confirmed from this company sunday evening that my charges were cancelled and I will be refunded. Ironically that stated in there email that they couldn't fulfill my order. Well then, don't take my money. Stay far away from this company. They don't take phone calls and don't return emails in whichever manner you submit.
Jamie Geer
GBIs this even a real business? I tried to place a test purchase of 2 cases(196 rolls) of toilet paper to distribute to friends and family who are essential employees and can't take the time to stand in line for an hour to get toilet paper. Restockit showed the product was available, the order went through and they charged my credit card. 2 days after I placed my order, no tracking number, but status shows as shipped. Its been 13 days, 10 business days. I sent emails asking for status, no contact or information. I'll stick with my local, reliable, distributior for my future small business needs. I'll be contacting my credit card company today to dispute the charge.
M. Ramani
GBSame as the others...placed an order and no response. Same as the others...placed an order on 3/25/20 and my credit card was charged. I did not receive an order confirmation so I contacted them twice about it and no response at all. Ill be disputing the charge with my credit card company.
Bonnie Lacenere
GBI just had a small issue with a… I just had a small issue with a product. Called customer service. Rose answered the phone and the issue was resolved immediately. Rose was understanding, kind and familiar with her products and customers. WOULD HIGHLY RECOMMEND USING THIS COMPANY AND I WILL MYSELF SUPPORT THEIR BUSSNESS IN THE FUTURE. THANK YOU RESTOCKIT FOR HAVING SUCH GREAT CUSTOMER SERVICE AND LARGE VARIETY OF PRODUCTS. Thank you Bonnie Lacenere