Damaged merchandise in poor packaging. I just received a package from Restockit which was from an order placed with Amazon.com. It is a desk blotter that arrived damaged. And, no wonder, because it was sent in a flimsy carton, with NO inside packaging, not even a plastic cover. So, when the carton got damaged, so did the contents. I will avoid ever using this company again.

Don’t waste your time or money Don’t waste your time or money. I had the same experience with this place as many others are posting. Ordered a case of toilet paper that said was in stock. They charged my bank account, says item was shipped, but have not received a tracking number. 2 weeks later still nothing. Have emailed them twice with no response. Questioning if this is even a legitimate company.

Beware stale merchandise I ordered some snack foods from this company, and they came with just a month left on the expiration date! For something like small packages of animal crackers, it meant that they were already years old. I will never do business with this company again. Also, although they promise cashback to Rakuten users, it never showed up.

VERY UNHAPPY! I placed a order at the beginning of March they charged me and when I called today on the 13th, they informed they are" sorry" they don't have the product for me but would issue me a credit. I would be careful when buying from this company considering I could have bought product before now if they had simply informed me they didn't have what I needed! Supply and Demand, I understand but if you don't have the product to sell, best you say that to give the consumer a choice!

Disappointed Disappointed with our Valentine meal tonight from Petersham nurseries. Not a patch on their cafe food nor their yummy picnic hampers which we have ordered many times. The starter of gnocchi and pumpkin purée was fine but the duck was tough, the sauce bland and the potatoes and porcini mushrooms a horrible grey colour and tasted pretty awful like reheated potatoes do. I had to put them under the grill to try to crisp them up. The rhubarb pudding was really stodgy and again bland. We had a Valentine duck meal on Thursday from M&S which was very tasty and tender and a fraction of the cost, so will probably not be ordering from restokit again. The instructions did not tell you what temperature to set the oven to and a timeline of when to start cooking what would have been useful.