Deborah Beasley
GBFalse Advertising Merchant is advertising and accepting payment for product that they do not have in stock. Order placed March 7th and credit card charged. Over 1 week later, merchant advises that order has been canceled but does not issue refund. Suggest that you avoid. Merchant reached out by phone today (3/19/20) to discuss my objective review. They apparently are a small company who were overwhelmed by a sudden large demand. I surmise that this is they reason they did not respond to my numerous requests for an order status before I left my review. I contacted AMEX myself to request a chargeback.
M. Ramani
GBSame as the others...placed an order and no response. Same as the others...placed an order on 3/25/20 and my credit card was charged. I did not receive an order confirmation so I contacted them twice about it and no response at all. Ill be disputing the charge with my credit card company.
Tee
GBI too order toilet paper 3/23/20 I too order toilet paper 3/23/20, follow up 3/30/20 as my card was charged, but no communication. I sent a dispute to my cc on 4/3/20 and got a confirmed from this company sunday evening that my charges were cancelled and I will be refunded. Ironically that stated in there email that they couldn't fulfill my order. Well then, don't take my money. Stay far away from this company. They don't take phone calls and don't return emails in whichever manner you submit.
Bonnie Lacenere
GBI just had a small issue with a… I just had a small issue with a product. Called customer service. Rose answered the phone and the issue was resolved immediately. Rose was understanding, kind and familiar with her products and customers. WOULD HIGHLY RECOMMEND USING THIS COMPANY AND I WILL MYSELF SUPPORT THEIR BUSSNESS IN THE FUTURE. THANK YOU RESTOCKIT FOR HAVING SUCH GREAT CUSTOMER SERVICE AND LARGE VARIETY OF PRODUCTS. Thank you Bonnie Lacenere
Jamie Geer
GBIs this even a real business? I tried to place a test purchase of 2 cases(196 rolls) of toilet paper to distribute to friends and family who are essential employees and can't take the time to stand in line for an hour to get toilet paper. Restockit showed the product was available, the order went through and they charged my credit card. 2 days after I placed my order, no tracking number, but status shows as shipped. Its been 13 days, 10 business days. I sent emails asking for status, no contact or information. I'll stick with my local, reliable, distributior for my future small business needs. I'll be contacting my credit card company today to dispute the charge.