Bonnie Lacenere
GBI just had a small issue with a… I just had a small issue with a product. Called customer service. Rose answered the phone and the issue was resolved immediately. Rose was understanding, kind and familiar with her products and customers. WOULD HIGHLY RECOMMEND USING THIS COMPANY AND I WILL MYSELF SUPPORT THEIR BUSSNESS IN THE FUTURE. THANK YOU RESTOCKIT FOR HAVING SUCH GREAT CUSTOMER SERVICE AND LARGE VARIETY OF PRODUCTS. Thank you Bonnie Lacenere
Jeannette Wessell
GBDon’t waste your time or money Don’t waste your time or money. I had the same experience with this place as many others are posting. Ordered a case of toilet paper that said was in stock. They charged my bank account, says item was shipped, but have not received a tracking number. 2 weeks later still nothing. Have emailed them twice with no response. Questioning if this is even a legitimate company.
K. Cimadomo
GBI would give ZERO stars if I could I would give ZERO stars if I could. Shame on this company. They are not fulfilling orders or communicating with their unhappy customers. I am trying to contact them via PayPal for resolution. I'd like my money refunded, as it should not have even been taken before my order was processed/fulfilled.
Brent Brooks
GBDon't know what this outfit does Don't know what this outfit does, but it certainly isn't fulfilling shipments. Placed an order on 3/22/20 for an item that was currently listed as having 18 in stock and immediate shipping. After several days not shipping as promised I sent an email inquiry that never got answered. Then tried their chat feature only to be told it wasn't working. Called, got voicemail, never returned my call. Might have been a coincidence but soon after leaving them a bad review I got an email from them apologizing for the delay, the problem had been resolved, and promising delivery within the week by FedEx. However 6 days later they cancelled my order. I understand longer shipping times and periods of low stock in the current environment, but this is no way to run a legitimate business. I only wish I had checked the reviews here on Trustpilot first!
Sue Young
GRDisappointed Disappointed with our Valentine meal tonight from Petersham nurseries. Not a patch on their cafe food nor their yummy picnic hampers which we have ordered many times. The starter of gnocchi and pumpkin purée was fine but the duck was tough, the sauce bland and the potatoes and porcini mushrooms a horrible grey colour and tasted pretty awful like reheated potatoes do. I had to put them under the grill to try to crisp them up. The rhubarb pudding was really stodgy and again bland. We had a Valentine duck meal on Thursday from M&S which was very tasty and tender and a fraction of the cost, so will probably not be ordering from restokit again. The instructions did not tell you what temperature to set the oven to and a timeline of when to start cooking what would have been useful.