False Advertising Merchant is advertising and accepting payment for product that they do not have in stock. Order placed March 7th and credit card charged. Over 1 week later, merchant advises that order has been canceled but does not issue refund. Suggest that you avoid. Merchant reached out by phone today (3/19/20) to discuss my objective review. They apparently are a small company who were overwhelmed by a sudden large demand. I surmise that this is they reason they did not respond to my numerous requests for an order status before I left my review. I contacted AMEX myself to request a chargeback.

Damaged merchandise in poor packaging. I just received a package from Restockit which was from an order placed with Amazon.com. It is a desk blotter that arrived damaged. And, no wonder, because it was sent in a flimsy carton, with NO inside packaging, not even a plastic cover. So, when the carton got damaged, so did the contents. I will avoid ever using this company again.

I just had a small issue with a… I just had a small issue with a product. Called customer service. Rose answered the phone and the issue was resolved immediately. Rose was understanding, kind and familiar with her products and customers. WOULD HIGHLY RECOMMEND USING THIS COMPANY AND I WILL MYSELF SUPPORT THEIR BUSSNESS IN THE FUTURE. THANK YOU RESTOCKIT FOR HAVING SUCH GREAT CUSTOMER SERVICE AND LARGE VARIETY OF PRODUCTS. Thank you Bonnie Lacenere

I would give ZERO stars if I could I would give ZERO stars if I could. Shame on this company. They are not fulfilling orders or communicating with their unhappy customers. I am trying to contact them via PayPal for resolution. I'd like my money refunded, as it should not have even been taken before my order was processed/fulfilled.

Disappointed Disappointed with our Valentine meal tonight from Petersham nurseries. Not a patch on their cafe food nor their yummy picnic hampers which we have ordered many times. The starter of gnocchi and pumpkin purée was fine but the duck was tough, the sauce bland and the potatoes and porcini mushrooms a horrible grey colour and tasted pretty awful like reheated potatoes do. I had to put them under the grill to try to crisp them up. The rhubarb pudding was really stodgy and again bland. We had a Valentine duck meal on Thursday from M&S which was very tasty and tender and a fraction of the cost, so will probably not be ordering from restokit again. The instructions did not tell you what temperature to set the oven to and a timeline of when to start cooking what would have been useful.