Damaged merchandise in poor packaging. I just received a package from Restockit which was from an order placed with Amazon.com. It is a desk blotter that arrived damaged. And, no wonder, because it was sent in a flimsy carton, with NO inside packaging, not even a plastic cover. So, when the carton got damaged, so did the contents. I will avoid ever using this company again.

Don’t waste your time or money Don’t waste your time or money. I had the same experience with this place as many others are posting. Ordered a case of toilet paper that said was in stock. They charged my bank account, says item was shipped, but have not received a tracking number. 2 weeks later still nothing. Have emailed them twice with no response. Questioning if this is even a legitimate company.

Please I caution you not to use this… Please I caution you not to use this company!! Placed an order on 5/4/2021 at 10:39am and Its is 6/01/2021 and I have yet to receive my order. Spoke to them twice and they were rude and unprofessional claiming it was deliverd and signed for. They claimed it was UPS fault. It could have very well be the fault of UPS, but the attitude was certainly unappropriate!! Furthermore, I am still without my product and I was charged. Do not Use this Company!!!

False Advertising Merchant is advertising and accepting payment for product that they do not have in stock. Order placed March 7th and credit card charged. Over 1 week later, merchant advises that order has been canceled but does not issue refund. Suggest that you avoid. Merchant reached out by phone today (3/19/20) to discuss my objective review. They apparently are a small company who were overwhelmed by a sudden large demand. I surmise that this is they reason they did not respond to my numerous requests for an order status before I left my review. I contacted AMEX myself to request a chargeback.

Beware stale merchandise I ordered some snack foods from this company, and they came with just a month left on the expiration date! For something like small packages of animal crackers, it meant that they were already years old. I will never do business with this company again. Also, although they promise cashback to Rakuten users, it never showed up.